100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 01,2017
Oct 01,2017
5
people found
this helpful
this helpful
To start this review I should like to point out that Jill has always been very helpful and professional.
An item went missing from our cottage. As the agents were the only ones to have keys I felt they were responsible. Eventually and only after a letter from our solicitor they agreed to pay for the missing item. No apology or by your leave. Very poor and unprofessional. They just gave the keys to the prospective buyers before contracts had exchanged to go and view unaccompanied. Didn't ask or notify me. Not even basic care and protection taken on my behalf, their client. What if those people had decided to squat in the property or left it unlocked -
An item went missing from our cottage. As the agents were the only ones to have keys I felt they were responsible. Eventually and only after a letter from our solicitor they agreed to pay for the missing item. No apology or by your leave. Very poor and unprofessional. They just gave the keys to the prospective buyers before contracts had exchanged to go and view unaccompanied. Didn't ask or notify me. Not even basic care and protection taken on my behalf, their client. What if those people had decided to squat in the property or left it unlocked -
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Feb 14, 2018
Agreed the item was eventually paid for in full but only once I had flagged up to the head office with my complaint. Feb 08, 2018
Dissapointed to read the above report on your website. The dehumidifier went missing following a visit to the property by the elderly purchasers who turned up one Saturday without an appointment. The item was paid for, in full, by us. the matter is now closed.
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Latest Reviews
1st Oct 2017
reviewed by 'Stoned'
Opening Hours
Address
Morris Marshall & Poole
18 Heol Maengwyn
Machynlleth
Powys
SY20 8DT
01654 702472
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
- SY20
- machynlleth
- dinas mawddwy
- pennal
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 18,2018
Mar 18,2018
2
people found
this helpful
this helpful
Very nice until I had paid the £40 for referencing, then treated very badly, including being shouted at. My current Landlady says she has supplied a reference, which this company are denying and that because of this, my application for a particular property to rent, has ...
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Comment on agent fees
£40
Was this helpful?
Yes
Yes
Oct 01,2017
Oct 01,2017
5
people found
this helpful
this helpful
To start this review I should like to point out that Jill has always been very helpful and professional.
An item went missing from our cottage. As the agents were the only ones to have keys I felt they were responsible. Eventually and only after ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14, 2018
View all comments
(2)
Agreed the item was eventually paid for in full but only once I had flagged up to the head office with my complaint. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Via Mr R Lunt at our Oswestry office
Last updated at 4:20 PM 09/02/2018 by Paul Evans
