0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 28,2017
Sep 28,2017
3
people found
this helpful
this helpful
Dreadful estate agents and I strongly suggest you look elsewhere if you are renting a property in Leicester.
• The cleaning before we moved in was substandard - the property's plumbing system was blocked and the carpet was sticky. We paid £40 for the carpet to be professionally cleaned [image enclosed below].
• We had no access to bins and Century took six months to resolve the issue.
• The building has a faulty fire alarm system, and despite raising this issue repeatedly, the problem was never addressed by Century.
• The oven did not work and Century took over a few weeks to address the issue.
• Although we left the property in a significantly better condition than it was given to us, it was deemed to require a professional clean and Century took £40 from our deposit.
• The deposit is required to be returned within 10 days. Nevertheless, 15 days after moving out, I rang Century to enquire about where its whereabouts and they had seemingly lost the bank details.
Century persistently neglected to uphold basic living requirements. If you rent from them, take a picture of everything in the property as they will attempt to take £40 from you for a professional clean.
• The cleaning before we moved in was substandard - the property's plumbing system was blocked and the carpet was sticky. We paid £40 for the carpet to be professionally cleaned [image enclosed below].
• We had no access to bins and Century took six months to resolve the issue.
• The building has a faulty fire alarm system, and despite raising this issue repeatedly, the problem was never addressed by Century.
• The oven did not work and Century took over a few weeks to address the issue.
• Although we left the property in a significantly better condition than it was given to us, it was deemed to require a professional clean and Century took £40 from our deposit.
• The deposit is required to be returned within 10 days. Nevertheless, 15 days after moving out, I rang Century to enquire about where its whereabouts and they had seemingly lost the bank details.
Century persistently neglected to uphold basic living requirements. If you rent from them, take a picture of everything in the property as they will attempt to take £40 from you for a professional clean.
Comment on agent fees
Rent was reasonable. £40 cleaning fee was unacceptable.
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Latest Reviews
12th Dec 2017
reviewed by 'Sonia'
28th Sep 2017
reviewed by 'Alexander'
Opening Hours
Address
Century Estate Agents
100 London Road
Leicester
Leicestershire
LE2 0QS
0116 255 3620
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 12,2017
Dec 12,2017
1
people found
this helpful
this helpful
Absolutely terrible. They never updated you, we had to wait weeks if not months for basic things to be sorted out. They then had the nerve to act annoyed, as though you were being demanded. All we wanted was access to our bins, this took 5 ...
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Comment on agent fees
Bad - what are we paying for? Flat was in a filthy state when we moved in, we spent more money on the clean than they did and we still got charged for a clean after we moved out.
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Sep 28,2017
Sep 28,2017
3
people found
this helpful
this helpful
Dreadful estate agents and I strongly suggest you look elsewhere if you are renting a property in Leicester.
• The cleaning before we moved in was substandard - the property's plumbing system was blocked and the carpet was sticky. We paid £40 for the carpet to be ...
read full review
read full review
Comment on agent fees
Rent was reasonable. £40 cleaning fee was unacceptable.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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