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Beresfords
10 Duke Street
Chelmsford
Essex
CM1 1HL
sell: 01245 500555 lett: 01245 500666
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 83% | 90% | £141,000 | £15,150,000 |
Lettings | 98% | 96% | £650 | £4,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
59 | 2 | 131 | 11 | 9 | 1 | 10 | 1 | 5 | 4 |
No Properties
I am sorry to read that you have not had a positive experience and I have taken the time to look through the file to try and explain why there was such a delay. In doing so I can see that the time from Beresfords carrying out the final checkout at the property to you receiving your damage deposit back was just over three weeks. Please be aware that we are unable to carry out any final checks before the end of the tenancy. Where possible Beresfords try to finalize deposit returns as quickly as possible however we are bound by the laws of the deposit scheme and cannot release a deposit until we have all the relevant correspondence. In regards to our staff contacting you to make viewings as you will be aware agents do market properties prior to tenants moving out as this minimises void periods for landlords. I have to say 15 times in one day does seem excessive and I apologise if it caused you any inconvenience. I wish you all the best in the future.
Regards
Christopher Dutton