50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 18,2017
Sep 18,2017
4
people found
this helpful
this helpful
We should have known how efficient Farrel Hayworth were going to be when Daniel Proctor failed to show for our valuation appointment- some confusion with the office calender. When he did show we were so thrilled with his valuation and offer to reduce the commission we signed up.
After months of viewings (where the agent was late, failed to show or demonstrated a profound lack of knowledge of our property or the area) we finally sold at £19k less than the original valuation.
Our biggest shock came with the bill when Farrel Hayworth charged us a percentage of the original valuation and not the sale price. A regular practice in the trade - not. No wonder they valued our property so high. It was aimed at high commission not an early sale. Robbers.
After months of viewings (where the agent was late, failed to show or demonstrated a profound lack of knowledge of our property or the area) we finally sold at £19k less than the original valuation.
Our biggest shock came with the bill when Farrel Hayworth charged us a percentage of the original valuation and not the sale price. A regular practice in the trade - not. No wonder they valued our property so high. It was aimed at high commission not an early sale. Robbers.
Comment on agent fees
Fees calculated on original valuation are unethical and give no incentive to value realistically or sell quickly.
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Nov 13, 2017
Hi. The comment above is dated 18th September, I haven't worked for Farrell Heyworth since April 2017. I have moved to a different agent locally.
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Latest Reviews
18th Jun 2021
reviewed by 'Amanda'
9th Jan 2021
reviewed by 'Steve'
2nd Aug 2020
reviewed by 'Lisa'
4th Dec 2018
reviewed by 'Ann'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £91,500 | £325,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 2 | 2 | 0 | 0 | 0 | 1 |
Areas covered
- Lytham
- St. Annes
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 18,2021
Jun 18,2021
0
people found
this helpful
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My partner and I wanted to view a flat as we are both taking voluntary redundancy on 30 June and have money to invest in a rental property. We were refused a viewing on the basis we could not prove we have the funds (which we ...
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Apr 16,2021
Apr 16,2021
0
people found
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Shockingly Bad.
Aggressive, pushy, rude & ignorant. Avoid as assurances were made which resulted in my giving a holding deposit that was not returned despite adhering to guidelines....
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Jan 09,2021
Jan 09,2021
3
people found
this helpful
this helpful
Where do I start, the manager of the st Anne's branch Simon did come across as being a genuine guy who was passionate about his job, that's where the possative ends,we had our home which is in a highly desirable area up with Farrel ...
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Aug 02,2020
Aug 02,2020
6
people found
this helpful
this helpful
Shocking. God knows how they have won awards! Surprised they ever sell any property. Wanted to view a property and cash buyers. Staff were rude, unprofessional and wanted proof of funds! If it was a property of high value I could understand however the way ...
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May 11,2019
May 11,2019
0
people found
this helpful
this helpful
Fantastic service, cannot praise them enough. Simon the manager especially but all of the staff are supportive and helpful. Wonderful :)...
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Comment on agent fees
Good
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Dec 04,2018
Dec 04,2018
2
people found
this helpful
this helpful
All staff atFH gave their full attention to finding clientele to view my property. They said it would sell it....
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Comment on agent fees
Good
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Jun 08,2018
Jun 08,2018
6
people found
this helpful
this helpful
Terrible service, we were late for a viewing due to an unforeseen circumstance which we did inform the agency, when we got their the agent was NOT polite did not believe us. Then we paid the fee which compared to others is way to high ...
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Comment on agent fees
Bad
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Sep 18,2017
Sep 18,2017
4
people found
this helpful
this helpful
We should have known how efficient Farrel Hayworth were going to be when Daniel Proctor failed to show for our valuation appointment- some confusion with the office calender. When he did show we were so thrilled with his valuation and offer to reduce the commission ...
read full review
read full review
Comment on agent fees
Fees calculated on original valuation are unethical and give no incentive to value realistically or sell quickly.
Was this helpful?
Yes
Yes
Nov 13, 2017
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(1)
Hi. The comment above is dated 18th September, I haven't worked for Farrell Heyworth since April 2017. I have moved to a different agent locally. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Any complaints are to be in writing and sent to the branch manager. We will write to confirm receipt, and come back to you within 7 days.
Further steps will be detailed in the initial response.
Last updated at 10:20 AM 20/07/2015 by Daniel Procter
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