94% lettings valuation accuracy
72% lettings fee satisfaction
Sep 18,2017
Sep 18,2017
6
people found
this helpful
this helpful
Would vote minus stars if I could.
Where to start? We were a group of 7 students moving into a Khalil house for the year. When we arrived, the house was mouldy, uncleaned, there was broken glass in the kitchen, the grass was uncut and there was no lawnmower or hoover in the house, despite them saying there would be one... oh, and the boiler didn't work.
I could go on and on, but the main points are that at periods the were acting ILLEGALLY by failing to produce the correct gas safety certificate. Despite being tenant for a year, they still haven't done things they said they would've done when we moved in, like refund the outstanding money we had to pay on the electricity meter, provide a hoover, fix the dishwasher, fix the broken lock, reimbursed me for the curtains I had to buy, and the list goes on and on and on.
Half of the stuff I just said are things they were supposed to be contractually obliged to do, but their lazy employers and untrained mechanics and fitters do not work unless they are demanding rent.
We even had to involve the council at one point so they would actually start to do the things they said they would.
*Not much has improved
Overall, Khalil properties are happy to give you an expensive house regardless of the condition, and if you do decide to go to a Khalil house, be prepared to wait for things to be done, if at all, and be prepared not to be treated with respect.
Where to start? We were a group of 7 students moving into a Khalil house for the year. When we arrived, the house was mouldy, uncleaned, there was broken glass in the kitchen, the grass was uncut and there was no lawnmower or hoover in the house, despite them saying there would be one... oh, and the boiler didn't work.
I could go on and on, but the main points are that at periods the were acting ILLEGALLY by failing to produce the correct gas safety certificate. Despite being tenant for a year, they still haven't done things they said they would've done when we moved in, like refund the outstanding money we had to pay on the electricity meter, provide a hoover, fix the dishwasher, fix the broken lock, reimbursed me for the curtains I had to buy, and the list goes on and on and on.
Half of the stuff I just said are things they were supposed to be contractually obliged to do, but their lazy employers and untrained mechanics and fitters do not work unless they are demanding rent.
We even had to involve the council at one point so they would actually start to do the things they said they would.
*Not much has improved
Overall, Khalil properties are happy to give you an expensive house regardless of the condition, and if you do decide to go to a Khalil house, be prepared to wait for things to be done, if at all, and be prepared not to be treated with respect.
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Latest Reviews
22nd Mar 2024
reviewed by 'Patrick'
20th Jul 2021
reviewed by 'Just one more unhappy tenant'
22nd Jan 2021
reviewed by 'Disgusted tenant'
20th Mar 2020
reviewed by 'Kieran'
19th Aug 2019
reviewed by 'Anonymous'
Opening Hours
Address
Khalil Properties
124 Lewes Road
Brighton
Brighton and Hove
BN2 3LG
01273 573960
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 94% | 72% | £350 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 1 | 35 | 25 | 0 | 0 | 0 | 0 | 1 | 2 |
Areas covered
- BN1
- Brighton and Hove
- BN2
- BN3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 22,2024
Mar 22,2024
1
people found
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this helpful
Negligent doesn't cover it. Entered the property to find window locks had been removed and the property insecure, fittings ripped out the walls and taps no longer working. Completely unresponsive to emails and had to go into their office to get the bare minimum done....
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Jul 20,2021
Jul 20,2021
3
people found
this helpful
this helpful
He'll most likely request this review to be deleted. Ahmed is * untrustworthy and takes advantage of his tenants through lack of support and duty of care (all you need to do is Google Khalil properties and you'll see how the COUNTY COUNCIL TOOK HIM TO ...
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Jan 22,2021
Jan 22,2021
3
people found
this helpful
this helpful
Where to start. First of all, I actually put in three enquiries over properties with this company in the summer - they ignored two of them and only replied to the third three months after I'd sent it. The only reason I even managed to ...
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Mar 20,2020
Mar 20,2020
0
people found
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Firstly I’d like to thank Ahmed and his incredible team (It would be a long list to recommend every member of this team but particularly those on Western Road, Hove branch ♥️) on how everything was managed in our time dealing with this agency. As ...
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Mar 23, 2020
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Thank you very much Kieran for your kind words, We are happy to have helped. wish you all the best of luck.. ...
Dec 09,2019
Dec 09,2019
7
people found
this helpful
this helpful
i warn everyone about using these estate agents they have:
continually sent people to my house without contacting me about it - claiming they couldn't reach me, though they have my email and phone number and never tried either.
refused to return my deposit even ...
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Aug 19,2019
Aug 19,2019
17
people found
this helpful
this helpful
NEVER EVER RENT FROM KHALIL! Over the past year I rented from khalil and can finally talk about my experience. As a student in my final year obviously wanted a stress free year from khalil. Every single member of staff is incompetent. *- tried to ...
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Jun 27,2019
Jun 27,2019
5
people found
this helpful
this helpful
One day I will write a real artical about these neglectful, *agents. Put it this way after mould, leaks, doors falling on me, hazardous escape routes and NO WORKING KITCHEN OR BATHROOM for nearly HALF A YEAR. And EIGHT MONTHS WITHOUT HOT WATER. Honestly I ...
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Jun 04,2019
Jun 04,2019
0
people found
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this helpful
Rented an accommodation through khalil. I had no problems throughout the tenancy. Left the property and deposit was returned swiftly. I highly recommend them.....
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May 31,2019
May 31,2019
1
people found
this helpful
this helpful
My daughter was a student at Brighton Uni. From the day 1 , Khalil Properties were the most helpful and supportive team. We have used two locations from Khalil properties and in both cases flats were clean, easy to access to all my daughter needs. Whenever she ...
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Comment on agent fees
Good.
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May 07,2019
May 07,2019
4
people found
this helpful
this helpful
A terrible experience for the Tenants and Guarantors.
If anyone is experiencing difficulty in getting their deposit back, they hold your deposits at MyDeposits, ring them and initiate a Dispute Resolution. Do not bother to speak to Khalil anymore - too stressful and pointless....
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Mar 18,2019
Mar 18,2019
4
people found
this helpful
this helpful
ABSOLUTELY THE WORST AGENTS IN THE WHOLE OF BRIGHTON!!! highly NOT recommended...
I am a student studying as Sussex university and seeing that rent in Brighton itself is not cheap, I shelled out a lot on meaningless fees by these so called estate agents. NOTHING ...
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Comment on agent fees
Bad agency fees. none being put to use.
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Oct 01,2018
Oct 01,2018
6
people found
this helpful
this helpful
Very bad experience, 5 months renting a flat from them but no hot water very dirty building and the heater not working and after all when I decided to leave the flat 1 month ago till now I did not get my deposit and they ignore my ...
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Sep 05,2018
Sep 05,2018
8
people found
this helpful
this helpful
NEVER NEVER RENT FROM KHALIL PROPERTIES. They are literally the worst people on this planet. I left my property 4 months ago AND STILL HAVE NOT GOTTEN MY DEPOSIT BACK. I've called them over a hundred times, sent various emails. They always say that they will ...
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Feb 20,2018
Feb 20,2018
3
people found
this helpful
this helpful
Awful estate agents. Took a day off work to view this one property. We were the first to view the property, the guy taking us around didn't tell us any information and rushed us out. I then emailed them asking for exact prices and said ...
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Comment on agent fees
BAD
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Feb 08,2018
Feb 08,2018
5
people found
this helpful
this helpful
STAY AWAY FROM KHALIL PROPERTIES!!!!!!
They don't have a clue what there doing when it comes to dealing with you're deposit! Be prepared for a fight to get it back! Still havnt received mine after 2 months as they don't know where my money is! ABSOLUTE ...
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Comment on agent fees
Disgusting!!!
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Dec 14,2017
Dec 14,2017
3
people found
this helpful
this helpful
Awful estate agents, don't care about their tenants. Very poor communication and terrible customer service. I would not recommend this estate agency for anyone, they're only concerning with money....
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Comment on agent fees
Fees for absolutely everything, 25 pounds for a reference is ridiculous
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Nov 26,2017
Nov 26,2017
4
people found
this helpful
this helpful
Hi. I am a University student I started my masters this year and moved from the East-midlands down to Brighton for it. I needed to know I had a place ready a month in advance to avoid moving in stress. Khalil properties made sure this ...
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Sep 18,2017
Sep 18,2017
6
people found
this helpful
this helpful
Would vote minus stars if I could.
Where to start? We were a group of 7 students moving into a Khalil house for the year. When we arrived, the house was mouldy, uncleaned, there was broken glass in the kitchen, the grass was uncut and there ...
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Feb 01,2017
Feb 01,2017
1
people found
this helpful
this helpful
As a relatively new landlady in the busy Brighton market I definitely made some mistakes before I found Khalil Properties!
Since I started working with them I haven't had any worries or problems. Their service has been professional and thorough. I have benefited hugely from ...
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Comment on agent fees
Very reasonable fees for an excellent service.
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Oct 25, 2018
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fake ...
Jan 12,2017
Jan 12,2017
3
people found
this helpful
this helpful
Avoid this third rate letting agent. Poor communication. Repairs an issue. Getting deposit back has been a nightmare . Terrible customer service and answering emails. .. Avoid.......
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Comment on agent fees
Bad
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Dec 02,2016
Dec 02,2016
5
people found
this helpful
this helpful
Terrible customer service and lack of care for Tennant's. They're happy to make students pay unbelievable amounts and leave them with no hot water or cleanliness. AVOID THIS AGENCY....
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Comment on agent fees
Excessive
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Aug 23,2016
Aug 23,2016
0
people found
this helpful
this helpful
They're super !!very professional ,friendly . The management of our property was absolutely fine .everything was great I lived three years during this time all dealings I have had with them .I would highly recommend to my friends ....
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Comment on agent fees
This is good agency
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Jun 22,2016
Jun 22,2016
0
people found
this helpful
this helpful
We were really pleased with the prompt and friendly service we received, someone always answers the phone and will respond to questions and queries quickly, our agent was Chris, who was very helpful and we felt at ease in the office as everything was clearly ...
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Comment on agent fees
The fee's were reasonable for Brighton
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Dec 17,2015
Dec 17,2015
4
people found
this helpful
this helpful
They are rude and such hard work to deal with. The worst organisation skills I've ever seen, they never communicate, one minute they say one thing the next something else. They gave us the wrong keys when we moved in which says it all really. ...
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Comment on agent fees
There was a fee behind everything, for the most pointless actions, for instance ‚£25 for a referencing fee. In which they spoke to someone on the phone - no admin even takes place!!
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Dec 17, 2015
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Dear Tenant.
Thanks for the review. We take reviews very seriously and our aim to improve any agent and tenant relation. the member staff you have mentioned in your review has left the company for more than 3 months now , so i would like to know more about your experience , please email me and send your details to [email protected] and I will be happy to help. Kind Regards, Ahmed Khalil ...
Dec 15,2015
Dec 15,2015
0
people found
this helpful
this helpful
I am happy with my agent Lauren who deals from beginning with every issue I have. I had a couple of repairs to be done at home and she helped me to arrange quickly the viewings. I can call any time if I have any ...
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Dec 02,2015
Dec 02,2015
0
people found
this helpful
this helpful
Chris was always really friendly and welcoming whenever I would come by the office for anything. He answered all my questions and genuinely made my first "renting an apartment" experienced go so much smoother and lighter than I expected. I feel like I was well ...
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Oct 13,2015
Oct 13,2015
0
people found
this helpful
this helpful
Khalil Properties have just rented my second buy to let property for me. They were very professional at all times, made sound recommendations for marketing the property, and found suitable people within a short time frame. I will continue to use their services going forward ...
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Comment on agent fees
Very competitive
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Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
Changed my bed, carpet and bedside table and got the garden cleaned all within the first week with no extra costs...
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Sep 15,2015
Sep 15,2015
0
people found
this helpful
this helpful
Bryony showed us around the property in detail, showing us all of the pro's and potential con's of the studio flat. She was extremely friendly and helpful, and gave us a breakdown of the costs and the renting process.
When I went to the office ...
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Sep 10,2015
Sep 10,2015
3
people found
this helpful
this helpful
Literally the worst Agent I have dealt with.
I should have noticed that by their terrible marketing and branding. You can always tell a brand is cheap when they don't invest money in their appearance.
To recover any of my deposit, the Agent was making ...
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What agent could do to change your mind?
The worst agent ever. Improvements could be; Respond to emails, Respond to phone calls, Send round professional maintenance, not your mates with a screwdriver, Give 24 Hours notice to all tenants when entering property, Deal with mould properly. Just in general basically, be a nice person, not a dodgy independant agency that are clearly low on money so need to take money left right and center. I would be ashamed to work there.Attached Filesnbsp;
Comment on agent fees
Extortionate, Check out fees were ridiculous, Clearly has a connection with Brighton and Hove Cleaning Company who allow them to change the price. Be aware of this cleaning company too.
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Ahmed Khalil
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Khalil Properties Limited Complaint Form
Section 1
First Name:
Surname:
Address for correspondence:
Occupation:
Daytime Phone Number:
Mobile Number:
Home Phone Number:
Email Address:
Section 2
Address of property:
Specific Complaint:
N.B: Please attach the supporting evidence to your complaint.
Signature:
Print:
Date:
The Managing Director will investigate your complaint and endeavor to write back to you within 2 weeks of his finding. If the timescale is not possible, the Managing Director will write to you to inform you of the progress. His final response will follow as soon
Last updated at 10:48 AM 29/09/2015 by allAgents
Section 1
First Name:
Surname:
Address for correspondence:
Occupation:
Daytime Phone Number:
Mobile Number:
Home Phone Number:
Email Address:
Section 2
Address of property:
Specific Complaint:
N.B: Please attach the supporting evidence to your complaint.
Signature:
Print:
Date:
The Managing Director will investigate your complaint and endeavor to write back to you within 2 weeks of his finding. If the timescale is not possible, the Managing Director will write to you to inform you of the progress. His final response will follow as soon
