Dunstable, LU6
2.7/5, 18 reviews
44% recommended
50% sales valuation accuracy
83% sales fee satisfaction
75% lettings valuation accuracy
50% lettings fee satisfaction

“Absolutely useless people. Such an unprofessional letting agency. They let ......”

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Sep 16,2017
Minithumbdown
Leanne
By: 'Kinga'
Sep 16,2017
2 people found
this helpful
Absolutely useless people. Such an unprofessional letting agency. They let the new tenant to sign the tenancy agreement and gave him a date to move in which was overlapping ours, however we payed for the whole month and they have not even notified us. After realising that they messed this up these two people tried to force us to move out within 2 days. No communication, no response and 1 month later they still owe us money. I definitely take this case to the court. Not recommended!!!
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Opening Hours
Address

Connells
19 High Street North
Dunstable
Bedfordshire
LU6 1HX
01582 661265

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 83% £286,500 £455,000
Lettings 75% 50% £490 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 0 3 2 0 2 1 1 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Terrible...”

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Mar 15,2024
Minithumbdown
Joey
By: 'Alexandra'
Mar 15,2024
0 people found
this helpful
Went into the office in August expecting a professional valuation, was given a half hearted response and price based on a few photos on my phone and given a ridiculous management fee with no real explanation of what they would offer for the charges. Said ...
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“I am very happy with the letting agents great......”

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Nov 30,2023
Minithumbup
By: 'Mustafa Berk'
Nov 30,2023
0 people found
this helpful
I am very happy with the letting agents great work, great service, fast rentals, I highly recommend you rent your property here at Connells. They find the best tenants....
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“A very big thank you to Connells Dunstable. ......”

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Feb 01,2023
Minithumbup
Jamie
By: 'Dawn'
Feb 01,2023
0 people found
this helpful
A very big thank you to Connells Dunstable. My home was sold having been on the market for a very short time. Oliver advised me to have an open house within the first week of advertising and in just one day I had four firm ...
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“We have just moved into our new house and cou......”

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Sep 09,2021
Minithumbup
Lee
By: 'Lorraine Jones'
Sep 09,2021
0 people found
this helpful
We have just moved into our new house and could not have done this without the help from Lee and Stephen at Connells. Extremely helpful and very professional and they went out of their way to make sure everything went through, it was a long ...
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“After the owner of 99A Churchfield Road told ......”

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May 10,2021
Minithumbdown
By: 'George'
May 10,2021
0 people found
this helpful
After the owner of 99A Churchfield Road told me there would be no more than two people living in the flat above me this shower have put three people in. Before them we had six adults living there who obviously knocked him for the rent ...
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“After the owner of 99A Churchfield Road told ......”

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May 07,2021
Minithumbdown
By: 'George'
May 07,2021
0 people found
this helpful
After the owner of 99A Churchfield Road told me there would be no more than two people living in the flat above me this shower have put three people in. Before them we had six adults living there who obviously knocked him for the rent ...
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“Discourteous...”

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May 25,2019
Minithumbdown
By: 'Oliver'
May 25,2019
1 people found
this helpful
I called up and spoke to Oliver asking for some information at 12 left my email had Nothing by 3pm, called back spoke to another chap reviewed my first conversation said he would get oliver to email me and still nothing absolutely useless bunch of amateurs. ...
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“Excellent...”

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Apr 04,2019
Minithumbup
By: 'id'
Apr 04,2019
0 people found
this helpful
We use Connells, Leanne & Daniel, for the letting of all our properties in Dunstable. We get approached from time to time by other agents. We get an excellent service, prompt attention, and they find us nice decent tenants. We have no desire to try any ...
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Good
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“From the first Time I meet this Young man Daniel ......”

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Feb 27,2018
Minithumbup
Daniel
By: 'Linda'
Feb 27,2018
0 people found
this helpful
From the first Time I meet this Young man Daniel Barrett he impressed me with is very respectful and polite manner. He has great knowledge of his field and knows the up to date laws, regulations, polices and procedures of his company. Daniel and His ...
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Comment on agent fees
good
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“James was very professional in handling the sale of our ......”

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Oct 20,2017
Minithumbup
james
By: 'Peter'
Oct 20,2017
0 people found
this helpful
James was very professional in handling the sale of our house. We would come back to Connells if needed in the future. Very polite and looked after our every needs....
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good
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“Very happy with mortgage service, Rick was very helpful and ......”

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Sep 28,2017
Minithumbup
Rick
By: 'Viorel'
Sep 28,2017
1 people found
this helpful
Very happy with mortgage service, Rick was very helpful and spoke to me very well face to face. Made the process very easy for me. Communicated with other estate agents effectively for me and answered all questions on my behalf....
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“Thanks very much for your support and keeping me informed. ......”

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Sep 22,2017
Minithumbup
Rick
By: 'Zipporah'
Sep 22,2017
0 people found
this helpful
Thanks very much for your support and keeping me informed. You made the process so simple unbelievable. I found the staff members helpful throughout the process. Given I had approached other various agencies wanting to purchase a property, I was put off by their initial ...
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“Absolutely useless people. Such an unprofessional letting agency. They let ......”

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Sep 16,2017
Minithumbdown
Leanne
By: 'Kinga'
Sep 16,2017
2 people found
this helpful
Absolutely useless people. Such an unprofessional letting agency. They let the new tenant to sign the tenancy agreement and gave him a date to move in which was overlapping ours, however we payed for the whole month and they have not even notified us. After ...
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“The most unprofessional - The most unprofessional estate agent in ......”

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Jul 27,2017
Minithumbdown
james
By: 'Oxana'
Jul 27,2017
1 people found
this helpful
The most unprofessional - The most unprofessional estate agent in the UK. While selling our property Connells showed as the most unreliable agency to work with. All is bad about it: from pictures they take to advertise a property (very poor quality and unprofessional) to ...
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Comment on agent fees
Bad
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“Avoid! -We were seriously left out of pocket by Connells ......”

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Jan 27,2017
Minithumbdown
By: 'Scarr'
Jan 27,2017
7 people found
this helpful
Avoid! -We were seriously left out of pocket by Connells in Dunstable. The situation was that we had found a new home through Connells in Dunstable, but still had to find a buyer for our property. We received in writing that our offer had been ...
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“one of the worst estate agents to deal with had ......”

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Nov 08,2016
Minithumbdown
By: 'SidNor'
Nov 08,2016
1 people found
this helpful
one of the worst estate agents to deal with had a horrible experience dealing with them in 2015 with one property which fell through. dont waste your time dealing with them....
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“I have never encountered such a horrendous level of service. ........”

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Nov 10,2014
Minithumbdown
By: 'professional'
Nov 10,2014
3 people found
this helpful
I have never encountered such a horrendous level of service. ..they should genuinely be closed down for bad practice. I made several requests to view the above property (repossession) and my requests was constantly met with objection. A few days later a notification was on ...
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What agent could do to change your mind?
Go on a training course and learn how to stop playing at being an estate agent and learn how to be a professional estate agent...what a disgrace.
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“We sold a property through them and it was acceptable ......”

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Jan 14,2014
Minithumbdown
By: 'owenm'
Jan 14,2014
7 people found
this helpful
We sold a property through them and it was acceptable enough although rather slow, however when we also bought a property through them we made the mistake of taking the free legal's incentive where the seller gets £1000 less and the buyer has to get a ...
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What agent could do to change your mind?
Not offered the free legal's incentive to us and responded quicker to any requests for information.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Connells, Dunstable LU6 1HX



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