100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Sep 06,2017
Sep 06,2017
1
people found
this helpful
this helpful
Well, how PK Sales & Lettings managed their lot with me and the six other people I was supposed to move in with, I don't know. First, the day before we were meant to move in, the agency told us that there was another agency on the case, that also had a group of people ready to move in the next day (fair enough, landlord's fault - not agency's). The agency reassured us they were going to fight for us and get the landlord to choose us. The next day - the official move-in date - no updates were given to us regarding that situation; instead, it suddenly came to light that some work needed doing in the house before it was safe for us to move in, even though it was the agency/landlord themselves who insisted we move our proposed move-in date 10 days earlier than the date we actually wanted to move in on. Then, 9 days later (after being homeless that entire time because we gave notice to our current place 10 days earlier, as requested), finally hoping to be able to move in after receiving many assurances from the agency that it would be fine, they tell us that it is going to take another 2 - 3 weeks. At this point, we told them we could not wait that long and requested our holding deposit back. Of course, we no longer trusted them to actually be honest with us and wondered whether if we waited 2 - 3 weeks, they would just tell us again that the work was not completed. They sent us our deposit back, and shortly after we saw the house advertised again. One of us called in to request a viewing and ask when the property would be ready to move in to. We were told that it was ready immediately, but only for families, not houseshares. WELL, so it turns out that this whole ordeal we were put through was simply because they were trying to put us off so that we pulled out, because they no longer wanted the house to be a houseshare?! Quite possible by the sounds of it!
The particular agent that we dealt with was really lovely, but unfortunately she was just trying to blag it and hope everything was going to be okay, without taking into consideration the fact that she was playing with seven people's lives. Only yesterday did I finally move in to a new home, after being homeless for two and a half weeks. I had to commute from Brighton all the way to London, pay for a storage unit, couchsurf at friends' places - I don't have to explain to you the distress of being homeless. I would encourage you NOT to deal with PK Sales & Lettings because they do not work in a transparent way, and are not people people. They deal with landlords who are crooks and do not hold them responsible for their actions. Get your act together, PK!
The particular agent that we dealt with was really lovely, but unfortunately she was just trying to blag it and hope everything was going to be okay, without taking into consideration the fact that she was playing with seven people's lives. Only yesterday did I finally move in to a new home, after being homeless for two and a half weeks. I had to commute from Brighton all the way to London, pay for a storage unit, couchsurf at friends' places - I don't have to explain to you the distress of being homeless. I would encourage you NOT to deal with PK Sales & Lettings because they do not work in a transparent way, and are not people people. They deal with landlords who are crooks and do not hold them responsible for their actions. Get your act together, PK!
Comment on agent fees
High - 150 per room! (five rooms)
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Latest Reviews
8th Feb 2024
reviewed by 'David Lopes'
28th Nov 2023
reviewed by 'AlexM'
5th Feb 2021
reviewed by 'Hubert'
19th Sep 2020
reviewed by 'Peter'
17th Feb 2020
reviewed by 'Daniel'
Opening Hours
Address
PK Sales & Lettings
3 Old Stable Row
London
Greater London
SE18 6JR
0207 7292121 / 0203
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £9,900,000 | £9,900,000 |
| Lettings | 0% | 67% | £1,100 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 4 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SE18 6JR
- DA8
- SE10
- E5
- Se2
- SE9
- DA1
- SE7
- E1
- SE28
- E2
- SE3
- E3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 08,2024
Feb 08,2024
0
people found
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PLEASE... PLEASE read the reviews before handling with this company if you are a tenant or a landlord. I ignored all the reviews because we were desperate for a property, however, unprofessional, disrespect, illegal acts, and lack of duty of care. Is just a few ...
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Nov 28,2023
Nov 28,2023
0
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The worse Lettings Agency I have ever encountered. The "director" is rude and unprofessional. He thinks people have to tolerate with his childish behaviour. They will treat you nicely in the beginning but as soon there is a problem with the property they treat you ...
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Feb 05,2021
Feb 05,2021
0
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This agent is very highly recommended.I have just completed on the sale of our 1 million pound house and the staff were excellent and very professional.
We had a very personal service and they paid attention to every detail.
The other agents we have used ...
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Sep 19,2020
Sep 19,2020
0
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Excellent service as usual. Provided a prompt, thorough and efficient service. Did what they said they would. Friendly and approachable. Highly recommended,...
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Sep 19,2020
Sep 19,2020
0
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Excellent service from start to finish. Problems were dealt with quickly and meant our sale went through easily. Would highly recommend...
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Feb 17,2020
Feb 17,2020
0
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This agency has been incredible! It's been 2 weeks now since I'm in my new gorgeous home and couldn't be more grateful! The process was super smooth, professional, transparent from 1st contact to moving in and even after as they're still assisting me with some queries. ...
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Sep 06,2017
Sep 06,2017
1
people found
this helpful
this helpful
Well, how PK Sales & Lettings managed their lot with me and the six other people I was supposed to move in with, I don't know. First, the day before we were meant to move in, the agency told us that there was another agency on ...
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Comment on agent fees
High - 150 per room! (five rooms)
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Mar 05,2014
Mar 05,2014
3
people found
this helpful
this helpful
Did not tell properly details about the letting and did not take care about the customer really needed. They hided information about the payments and tried to promisse things that they could not insert in the contract...
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Vendor Fees
1.75%Landlord Fees
10% + VATTenant Fees
No fees set. Last updated at 17/03/2023, 4:40 PM by Paul OlubunmiComplaints Procedure
Please send complaints to [email protected].
Last updated at 3:40 PM 17/03/2023 by Paul Olubunmi
