The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 205 Reviews
98% Recommended
99% sales valuation accuracy
96% sales fee satisfaction
Share On : 
John
By : 'Miranda'
Services : Sales(As a Vendor)
Sold price : £520000
Would you recommend ? : Yes
Postcode : BL1
I have dealt with John, Kayleigh, and Steph and have found them to be helpful, professional and best of all really knowledgeable about MY case and how I needed to be helped and supported to make sure it all went through smoothly. From screening the prospective buyers to managing the solicitors!
Pricey but in line with others.
Shrigley Rose & Co
4 Ravenoak Road,, Cheadle, Greater Manchester
SK8 7DL
0161 425 7878 \/ 017
Complaints Procedure Shrigley Rose & Co prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. Residential Estate Agency - Making a complaint Information for Customers Shrigley Rose & Co. is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level. Stage One – Designated Personal Property Agent All complaints should, in the first instance, be directed to your designated Personal Property Agent, She/he will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. Stage Two - Customer Services Manager If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Customer Services Manager. You must write to them within one month of receiving your personal property agent response. The Customer Services Manager will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. Stage Three – Managing Director If you remain dissatisfied, you may address your concerns in writing to the Managing Director within one month of the response from the Customer Services Manager. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter. Customer Relations Shrigley Rose & Co. 4 Ravenoak Road Cheadle Hulme Cheadle SK8 7DL Stage Four - The Property Ombudsman After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within twelve months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 2/2/2022, 6:01:35 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 0 | 0 | 144 | 3 | 54 | 0 | 2 | 1 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99% | 96.00% | £36,500 | £39,300,000 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Share On :
Craig
By : 'Clive'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £800000
Would you recommend ? : Yes
Postcode : SK7
When Craig suggested marketing our home on Boxing Day, we were surprised to say the least, crazy idea, then when we thought about it we thought what a brilliant idea, everyone at home surfing the housing market, so we said go for it! We had previously spent 6 months with a high street agent with ... Read Full Review
Share On :
By : 'Anthony'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SK7
Craig and his team have been both professional and personable from the outset. Their approach has led to a quick sale to the right people at the right price. Thank you all for your hard ... Read Full Review
Share On :
John
By : 'Patricia'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £735000
Would you recommend ? : Yes
Postcode : BL6
I’m in my seventies so I’ve sold quite a few house’s over the years I have never sold a house so quickly Shrigley Rose where fantastic from start to finish My point of contact John kept me informed all the way Nothing was to much trouble for him ... Read Full Review
Share On :
Craig
John
By : 'Ian'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BB2
This agency was recommended to us by several people in our village, maybe slightly more expensive than some agents but, they worked tirelessly on our behalf providing friendly and professional service and advice. We will be happy to recommend them to ... Read Full Review
Share On :
John
Sally
By : 'Alisha'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : Sk8
Fantastic estate agents. John was an absolute gem throughout my whole experience. He helped me through every stage of the sale and purchase of my property. No matter how major or minor the matter, John was there to help. Every agent at the company whom I spoke with was ever so helpful. Thank you so ... Read Full Review
Share On :
John
By : 'Peter'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £620000
Would you recommend ? : Yes
Postcode : SK8
Simply amazing every step of the way and helped secure a fantastic sale with the minimal amount of fuss. John is outstanding in his role and really goes above and ... Read Full Review
Share On :
John
By : 'Michelle'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : Pr3
Excellent , knowlegable and experienced team from initial meeting with Craig , and sales support of John and Emily from start to finish, proactive, great service, always trys to accommodate, would definitely recommend one stop for property ... Read Full Review
Share On :
John
By : 'Sue'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £178000
Would you recommend ? : Yes
Postcode : BB2
One stop have certainly changed my opinion of estate agents because my previous experience of them was once you’d signed up for their services you never heard from them again except when their commission was due. I have been amazed by the commitment and enthusiasm in selling our ... Read Full Review
Share On :
John
By : 'Steve'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £179500
Would you recommend ? : Yes
Postcode : BB1
I cannot fault one stop property shop. The team have been very pro active during the sale of our ... Read Full Review
Share On :
By : 'Mweemba'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BL9
We approached one stop after we had 2 viewings in 4 weeks with no offers on our house. We became aware of them after we visited a nearby property they were selling who had also approached them and sold quickly after having initially failed to sell under the same original estate agent we were ... Read Full Review
Share On :
Craig
By : 'John'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PR3
As soon as Craig, the owner of One Stop Property Solutions, came to visit my house with a view to valuing, it was obvious he knew what he was talking about. He gave an honest appraisal and market valuation. After that process we were handed over to Emily and John, who guided us through the selling ... Read Full Review
By : Craig
Jul 3, 2021Thank you so much for taking.the time to write this review. You were an absolute gentleman throughout the entire process. Thanks ...
Share On :
John
By : 'Graham'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £490000
Would you recommend ? : Yes
Postcode : BB2
High quality service throughout, including presentation of the property, photography, advice and good communication. Onestop provides a thoughtful, bespoke service and I thought they were excellent in understanding the customer's ... Read Full Review
Share On :
Craig
By : 'Katharine'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M45
Amazing Estate agency highly recommend. Do not hesitate to instruct them to sell your house. Craig visited us at the beginning of the process, he was very reassuring about the house being sold with little hassle to us, we have 3 children and 2 dogs - so it was suggested we did block viewings which ... Read Full Review
Share On :
John
By : 'Steph'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : OL1
One Stop were very helpful and informative during our move and kept us in the loop. Very good and would highly recommend. We dealt with John who was very supportive ... Read Full Review
Share On :
John
By : 'IAN'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : OL1
I decided to use One Stop Property, for the Sale of my property after dealing with them for the purchase of a property they were currently selling. Through both transactions the communications and professionalism with John and Emily was absolutely first class keeping myself fully involved and ... Read Full Review
Share On :
Craig
By : 'Jane'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : LL1
I have sold about 10 houses over the years and I have never come across an estate agency like One Stop Property Solutions (in a good way). The agency was recommended to me by my financial adviser who used to be an estate agent. So even though I live out of the North West area and the second home I ... Read Full Review
Share On :
Craig
By : 'Jen'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : bb2
What a team! One Stop are professional, friendly, caring and genuinley have your best interests at heart. We couldnt have asked for a better team to help us sell our house. Craig offered advice prior to us putti ng the house on the market and Emily had been a fantastic help with all the matters ... Read Full Review
Share On :
John
By : 'Stephanie'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £82500
Would you recommend ? : Yes
Postcode : PR2
I had been through a number of agents and my property had been up for over a year when I got to ‘One Stop’. Within a month they had a buyer for me but then Covid meant that fell through despite the agents’ best efforts. Within another month we had another buyer for ... Read Full Review
Share On :
By : 'S'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Buyer )
Sold price : £120000
Would you recommend ? : Yes
Postcode : OL2
Just bought a property for sale with One Stop. Really helpful throughout. Kept in touch regularly and followed up any issues promptly. Would ... Read Full Review
Share On :
John
By : 'Jeannette'
Branch : Cheadle ,4 Ravenoak Road,
Services : Sales( As a Vendor )
Sold price : £490000
Would you recommend ? : Yes
Postcode : PR2
Great service and would not hesitate in recommending them if you are looking for a 5* Agent to market your property. The staff are all very knowledgeable and keen to get you a ... Read Full Review
