Sibbald Walk, Edinburgh, EH8
4.6/5, 74 reviews
89% recommended
94% sales valuation accuracy
97% sales fee satisfaction

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“The communication both from and within the legal office was ......”

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Aug 30,2017
Minithumbdown
By: 'Not'
Aug 30,2017
3 people found
this helpful
The communication both from and within the legal office was poor and totally unprofessional to the extent that I only found out about my moving (completion) date on the day (thurs) of the move!!! I had an appointment with Kevin the night before (wed) to sign paperwork but dates were deliberately left blank. There was an issue with my deeds and Kevin advised we had to wait till this was rectified before agreeing to a completion date. This would have been acceptable but for the fact that, unknown to me, all parties had already agreed the previous week of a completion date (thurs). I found this out from the people who bought my house as they were sent to my place of work to collect the keys after many frantic calls!!! I believe this to be a BREACH of my confidentiality and an outright lie as the legal office told me they were sending a courier. The legal office made a stressful situation a whole lot worse and I would NEVER recommend VMH.

The only positive was Tzana in the sales office who was at the opposite end of the spectrum.
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Latest Reviews

View all Reviews 74
10th Feb 2022
reviewed by 'Grant'
“Totally shady operation. After paying for their services found they were running parallel ops with my siblings direction although I ......”
18th Jun 2021
reviewed by 'Poor'
“Poor.Wrong copies submitted to court. Delays of 10 weeks because of mistakes. Errors in documents from not checking work.Poor ......”
4th May 2021
reviewed by 'jenny'
“VMH sold my Edinburgh flat for me whilst I was living overseas. They were reall good at answering my questions, ......”
22nd Jun 2020
reviewed by 'Anne'
“Excellent customer service from beginning to end (and we were in lockdown due to Covid-19). As well as being supportive ......”
14th May 2020
reviewed by 'Jake'
“Would highly recommend using VMH Socilitors. We had a difficult transaction to complete with many other teams involved. They did ......”
30th Apr 2020
reviewed by 'Iain'
“I have bought or sold three properties through VMH in Edinburgh as my go-to firm. Latterly my contact has been ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

VMH Solicitors
8 Sibbald Walk
Edinburgh
Midlothian
EH8 8FT
0131 622 2626

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 97% £21,000 £613,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 47 5 14 2 3 1
Areas covered
  • Newington
  • EH8
  • Marchmont
  • EH9
  • Bruntsfield
  • EH10
  • Morningside
  • EH11
  • Grange
  • EH12
  • City Centre
  • EH1
  • New Told
  • EH2
  • Old Town
  • EH3
  • Fairmilehead
  • EH4
  • Swanston
  • EH5
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Sibbald Walk, EH8
Sibbald Walk, EH8

“Totally shady operation. After paying for the......”

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Feb 10,2022
Minithumbdown
By: 'Grant'
Feb 10,2022
2 people found
this helpful
Totally shady operation. After paying for their services found they were running parallel ops with my siblings direction although I was the legal executor and then claimed some mealy mouth reasoning of keys not being lodged by me (although they knew full well the situation) ...
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“Poor.Wrong copies submitted to court. Delays......”

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Jun 18,2021
Minithumbdown
By: 'Poor'
Jun 18,2021
2 people found
this helpful
Poor. Wrong copies submitted to court. Delays of 10 weeks because of mistakes. Errors in documents from not checking work. Poor communication. Not the firm it was when Gordon Hunter was our lawyer. Very dissapointing....
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“VMH sold my Edinburgh flat for me whilst I was ......”

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May 04,2021
Minithumbup
By: 'jenny'
May 04,2021
0 people found
this helpful
VMH sold my Edinburgh flat for me whilst I was living overseas. They were reall good at answering my questions, giving me advice and keeping me in touch with what was going on. I loved their dashboard giving me the stats on what was happenning. ...
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“Excellent customer service from beginning to ......”

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Jun 22,2020
Minithumbup
By: 'Anne'
Jun 22,2020
0 people found
this helpful
Excellent customer service from beginning to end (and we were in lockdown due to Covid-19). As well as being supportive and patient throughout the whole selling and buying process everyone was very responsive. If we had a question or wanted to meet someone it happen ...
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“Would highly recommend using VMH Socilitors. ......”

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May 14,2020
Minithumbup
By: 'Jake'
May 14,2020
0 people found
this helpful
Would highly recommend using VMH Socilitors. We had a difficult transaction to complete with many other teams involved. They did amazing in keeping communicated with our other estate agents and didn't think it would be possible to complete on the same day but Robin Hill ...
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“An exemplary firm...”

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Apr 30,2020
Minithumbup
By: 'Iain'
Apr 30,2020
0 people found
this helpful
I have bought or sold three properties through VMH in Edinburgh as my go-to firm. Latterly my contact has been director Robin Hill, and I found him and all the staff I dealt with to be courteous and efficient at all times. Communication is excellent ...
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By: Stacey Wilson
May 01, 2020
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Thank you for your kind review of our firm Iain. ...

“Excellent service from Stewart Smith of VMH S......”

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Mar 20,2020
Minithumbup
By: 'F'
Mar 20,2020
1 people found
this helpful
Excellent service from Stewart Smith of VMH Solicitors. Stewart acted on our behalf in a title transfer and remortgage. Great communication and response time. Helpful, friendly and everything went really smoothly. I would definitely recommend Stewart and the team at VMH. Our remortgage settled a ...
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“House Purchase in Musselburgh...”

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Jan 17,2020
Minithumbup
By: 'Dr'
Jan 17,2020
1 people found
this helpful
Our house purchase was straightforward but it was made very smooth by the work of VMH Solicitors. They had been recommended by a friend who had used them and been very satisfied with their service. VMH were proactive in dealing with the sellers' solicitors and ...
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“Our sale and purchase......”

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Dec 11,2019
Minithumbup
By: 'Jackie'
Dec 11,2019
0 people found
this helpful
Robin, Elaine, Christine and Katrina were fantastic in ensuring our purchase and sale went smoothly, just when we thought things were going to get very stressful. I can't thank them enough for helping us through the whole process. I would highly recommend VMH in a ...
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“Best Company to Buy or Sell for you!...”

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Feb 12,2019
Minithumbup
By: 'Derek'
Feb 12,2019
0 people found
this helpful
Excellent company, very good and efficient service. We went to another Company first and were far from happy with them. Thanks to VHM they came to our rescue and gave superb help, advice, assistance all the way to selling our house. They took the fear ...
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Comment on agent fees
Excellent, very clear and concise from the very beginning. Knew exactly what it would cost.
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“Helpful and efficient...”

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Jan 11,2019
Minithumbup
By: 'Hart'
Jan 11,2019
1 people found
this helpful
We were buying a property in Scotland for the first time ( we live in Devon, England) and so were new to the Scottish system. Katrina led us through the process gently and efficiently and we felt confident in her. Any communication was dealt with in ...
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Comment on agent fees
reasonable
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“Amazing service!...”

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Dec 17,2018
Minithumbup
By: 'Jason'
Dec 17,2018
2 people found
this helpful
I am first time buyer and was daunted by the process of such property trading. Stewart Smith contacted me and gave me a very realistic and honest idea about the general picture of real estate market in Edinburgh. Throughout the entire process, Stewart responded to ...
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Comment on agent fees
GOOD
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“Purchase & follow up...”

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Jul 17,2018
Minithumbup
By: 'Simon'
Jul 17,2018
1 people found
this helpful
Very grateful to Stewart for his hard work & commitment on making a few offers until we got the right place; ensuring a smooth purchase experience; and following up with the vendor when we encountered a problem in the new property to ensure that the costs ...
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“Great team, fantastic service from start to finish in marketing ......”

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Jan 30,2018
Minithumbup
By: 'Gina'
Jan 30,2018
1 people found
this helpful
Great team, fantastic service from start to finish in marketing our flat and doing conveyancing on our sale and purchase. We were delighted with the marketing, achieved well over home valuation at closing date and had a very smooth legal process thanks to Katrina and ...
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“I have bought and sold 9 properties in 17 years and never ......”

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Jan 08,2018
Minithumbdown
By: 'Edinburgh'
Jan 08,2018
1 people found
this helpful
I have bought and sold 9 properties in 17 years and never dealt with such a poor agent / lawyer in my life....
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Comment on agent fees
Not an issue, pay peanuts and get....
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“Unprofessional. It was a great time of disappointment and frustration. ......”

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Dec 18,2017
Minithumbdown
By: 'Adam'
Dec 18,2017
0 people found
this helpful
Unprofessional. It was a great time of disappointment and frustration. This caused so much stress. They were not on our case until we forced them to get things moving....
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“- Digit missed from my mobile number for viewings by appointment. ......”

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Dec 15,2017
Minithumbdown
By: 'Paul'
Dec 15,2017
0 people found
this helpful
- Digit missed from my mobile number for viewings by appointment. We managed to get ESPC to update it on Friday and started to get calls then, but had to wait until VMH reopened on Monday to update all other advertising - Issues with home report ...
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Comment on agent fees
it was ok
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“From start to finish VMH, and Caron Henderson and Katrina ......”

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Dec 13,2017
Minithumbup
By: 'Jo'
Dec 13,2017
0 people found
this helpful
From start to finish VMH, and Caron Henderson and Katrina Ross in particular, have been nothing but professional, effective and efficient. They were adept at striking a balance by being warm and friendly yet firm negotiators who I felt I could trust to act on ...
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Comment on agent fees
Reasonable, good value for money.
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“Caron was particularly helpful is helping us push through an ......”

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Nov 07,2017
Minithumbup
By: 'James'
Nov 07,2017
0 people found
this helpful
Caron was particularly helpful is helping us push through an offer which was ultimately successful, at extremely short notice. We went from viewing to having an offer accepted in 48 hours! She also advised us on how much to offer and was right on the money. ...
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Comment on agent fees
Fees were very reasonable.
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“Stewart did a great job guiding us through the process ......”

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Oct 31,2017
Minithumbup
By: 'Tatjana'
Oct 31,2017
1 people found
this helpful
Stewart did a great job guiding us through the process of purchasing an apartment in Edinburgh. As we were purchasing "from afar" there were probably more worries and questions for Stewart to deal with, but he was very patient with us and managed to turn ...
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Comment on agent fees
Seemed very fair to me.
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“Friendly and helpful service. Better communication than i have had ......”

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Sep 19,2017
Minithumbup
By: 'John'
Sep 19,2017
0 people found
this helpful
Friendly and helpful service. Better communication than i have had from other solicitors. If one of them unavailable the other is there and kept informed so they can deal with things....
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Comment on agent fees
fees seem about average
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“VMH were a pleasure to work with - friendly, helpful ......”

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Aug 31,2017
Minithumbup
By: 'Ali'
Aug 31,2017
0 people found
this helpful
VMH were a pleasure to work with - friendly, helpful and efficient. They handled the sale of my flat and purchase of a new property and everything went perfectly smoothly....
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Comment on agent fees
Competitive fees.
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“Very professional; friendly; helpful; excellent value for money (they go ......”

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Aug 31,2017
Minithumbup
By: 'Kim'
Aug 31,2017
0 people found
this helpful
Very professional; friendly; helpful; excellent value for money (they go the extra mile) & I would highly recommend their services to everyone....
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Comment on agent fees
Good
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“Very happy with the service we received from Caron and ......”

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Aug 31,2017
Minithumbup
By: 'Mr'
Aug 31,2017
0 people found
this helpful
Very happy with the service we received from Caron and VMH when selling and purchasing our houses. They were professional and approachable and both transactions were smooth....
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Comment on agent fees
Fees were satisfactory for the service received.
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“Stewart did an excellent and very timely conveyancing of our ......”

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Aug 30,2017
Minithumbup
By: 'Neil'
Aug 30,2017
0 people found
this helpful
Stewart did an excellent and very timely conveyancing of our existing and new property. He was available to answer questions when required and kept us up to date when there were new developments. We would recommend him to anyone....
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Comment on agent fees
Standard
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“The communication both from and within the legal office was ......”

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Aug 30,2017
Minithumbdown
By: 'Not'
Aug 30,2017
3 people found
this helpful
The communication both from and within the legal office was poor and totally unprofessional to the extent that I only found out about my moving (completion) date on the day (thurs) of the move!!! I had an appointment with Kevin the night before (wed) to ...
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“In selling our family home we found the team at ......”

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Jul 14,2017
Minithumbup
By: 'Scott,'
Jul 14,2017
2 people found
this helpful
In selling our family home we found the team at South Clerk St to be very friendly, knowledgeable with great communication. They advised us throughout the process. The pace at which they work is also commendable! I would definitely recommend them....
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Comment on agent fees
Fair
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“Philip was always super quick to respond and always have ......”

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Jul 14,2017
Minithumbup
By: 'Caroline'
Jul 14,2017
2 people found
this helpful
Philip was always super quick to respond and always have his advise and recommendations of next stages - which was appreciated. Nothing was ever too much trouble - great to work with....
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“I found VMH's handling of my property sale seamless, reliably ......”

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Jul 13,2017
Minithumbup
By: 'Donald'
Jul 13,2017
0 people found
this helpful
I found VMH's handling of my property sale seamless, reliably supportive and thorough from beginning to end. It surpassed my most optimistic hopes and I'd enthusiastically recommend their services....
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Comment on agent fees
The total fee package was competitive (compared to other estate agents/solicitors) and, I think represented added value for money compared to online platforms.
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“Excellent service throughout. Faultless sold house in three days. Managed ......”

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Jul 13,2017
Minithumbup
By: 'Ian'
Jul 13,2017
0 people found
this helpful
Excellent service throughout. Faultless sold house in three days. Managed purchase very well. I would thoroughly recommend to anyone for house move....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Client Care/ Complaints Procedure:
We shall try to make sure that you are entirely happy with the service that we offer to you. If, for any reason, you are unhappy about the quality of service or any other aspect of the way we have dealt with you or your transaction, then we would ask you, in the first instance, to take the matter up with the solicitor with whom you have been dealing. Alternatively, should you feel more comfortable, of if you feel your initial approach has not resolved the matter, we would invite you to raise the matter with Robin Hill, our Client Relations Partner who is based at our South Clerk Street Office. Mr. Hill will discuss with you the nature of your complaint before investigating the matter and reporting back to you as soon as possible.

If, however, after investigation by the Client Relations Partner, you are still not satisfied, you are of course at liberty to refer the matter to the Scottish Legal Complaints Commission, 10-14 Waterloo Place, Edinburgh, EH1 3EQ (Tel: 0131 528 5111).
Last updated at 11:22 AM 21/06/2017 by allAgents

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