“I had to rent from abroad before coming to th......”
5 Star Review
Sep 27,2024
By:
'Feyza'
Sep 27,2024
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
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I had to rent from abroad before coming to the city. The team answered all my questions with an open heart and helpfulness. They would remove all my worries. They took care of a few small problems I had after moving. The property was the ...
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1 Star Review
Jul 24,2024
By:
'Mayam khodadadi'
Jul 24,2024
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: No
Postcode: W6
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: W6
0
people found
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worse Experian ever . Isabella Asked me to pay £400 deposit and they let the property to someone else while I was in the referencing process . I called Rightmove and Asked for update and they told me that estate agent let the property to some on else . ...
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“This agency needs to enhance its services, pa......”
2 Star Review
Feb 13,2024
By:
'José'
Feb 13,2024
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
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This agency needs to enhance its services, particularly in terms of tenant relations. My experience living in a property managed by Houssen was marred by an incessant stream of legal complications from the beginning to the end of the contract. Improved communication and efficiency are ...
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5 Star Review
Nov 02,2023
By:
'Brenda'
Nov 02,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
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Thank you Houseen for helping me find my new home.Your service is so effective and prompt . You made this so easy for me . Thank you...
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“Kind and Professional....”
5 Star Review
Oct 29,2023
By:
'Oscar'
Oct 29,2023
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: BN1
0
people found
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Me & my partner haven't had a single problem Houseen couldn't fix quickly & professionally since we moved into our flat this summer. If you have a choice of agent, go with Houseen....
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“nice,everyone is friendly!house is comfortabl......”
5 Star Review
Sep 22,2023
By:
'hanli zhang'
Sep 22,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
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nice,everyone is friendly!house is comfortable!quite and good!and that is cheap...
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“NO RENT REFUND FROM AGENCY HOUSEEN BRIGHTON...”
1 Star Review
Aug 10,2023
By:
'Fernando G'
Aug 10,2023
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: BN1
0
people found
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We leased a property at Sheffield Court through the agency, committing to a year-long tenancy and paying a full 12 months' rent upfront. Despite adhering to the terms, we opted for an early termination, paying £600 to facilitate re-letting. Despite vacating on June 2nd, we have yet ...
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5 Star Review
Aug 03,2023
By:
'Jeremy'
Aug 03,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
this helpful
I am an international student, and the staff at Houseen have been very helpful in finding suitable properties. They are very friendly and patient, and I highly recommend Houseen!...
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“I'm an international student. Through Houssen......”
5 Star Review
Oct 14,2021
By:
'Deyi'
Oct 14,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
this helpful
I'm an international student. Through Houssen I did a good job of finding and renting the house, and under Debbie's guidance I completed the whole process, and on my first day in the UK I got the keys and moved in without any problems which ...
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“awful agency ,they dont even have a complaint......”
1 Star Review
May 28,2021
By:
'mac'
May 28,2021
Services: Lettings (as a Tenant)
Rent PCM: £790
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £790
Postcode: BN3
0
people found
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awful agency ,they dont even have a complaints procedure in place and they deal with unscrupulous landlords never again Dodgy contracts and breaking the law...
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“Terrible customer service, arrange viewings without 24h notice...”
1 Star Review
Jan 11,2019
By:
'Old'
Jan 11,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
2
people found
this helpful
These guys are terrible, they arrange viewings to the houses they are renting without letting the old tenants know.
When you address this with them, they are not bothered. They either enter the house without notice or then agree a viewing with a possible future ...
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Comment on agent fees
No idea, probably too high for what you get
2
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“I moved from Birmingham to Hove for work just over ......”
5 Star Review
Feb 18,2018
By:
'SteveGJ'
Feb 18,2018
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: BN3
0
people found
this helpful
I moved from Birmingham to Hove for work just over a year ago. I had never leased before and Debbie was superb in sorting all the necessary paperwork out etc. She was also really helpful in getting a number of issues with the apartment sorted ...
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Comment on agent fees
The fees are on par with most other letting agents I looked at prior to settling on my current home
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“I have been a tenant with houseen for 18 months with ......”
5 Star Review
Feb 13,2018
By:
'Grant'
Feb 13,2018
Services: Lettings (as a Tenant)
Rent PCM: £605
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £605
Postcode: BN3
0
people found
this helpful
I have been a tenant with houseen for 18 months with no problems, any small issues have been sorted quickly and professionally.
The office team are always friendly...
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“Debbie is very helpful and supportive, always quick to respond ......”
5 Star Review
Feb 09,2018
By:
'Magda'
Feb 09,2018
Services: Lettings (as a Tenant)
Rent PCM: £720
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £720
Postcode: BN3
0
people found
this helpful
Debbie is very helpful and supportive, always quick to respond with pragmatic and friendly advice and a can do attitude. I know Debbie had my back when I had a power cut (one of those things that can happen) and I would recommend Debbie and ...
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Comment on agent fees
Reasonable
0
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“Debbie has always been prompt with responses and happy to ......”
5 Star Review
Feb 08,2018
By:
'Billy'
Feb 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
1
people found
this helpful
Debbie has always been prompt with responses and happy to help as much as possible. Couldn't be happier with my first flat and how quick the process was to move in. I hope to stay in my new home and with Houseen for years to ...
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1
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“I have been a tenant of Houseen for many years ......”
5 Star Review
Feb 08,2018
By:
'Michele'
Feb 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
I have been a tenant of Houseen for many years and the service I have received has been nothing short of impeccable. Debbie and her team have been fantastic and are very attentive to my needs. A very professional and approachable company. Any request for ...
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“Houseen provided me with a fair and straight up contract ......”
5 Star Review
Oct 30,2017
By:
'GRP'
Oct 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: BN21
Lettings (as a Tenant)
Rent PCM: £825
Postcode: BN21
0
people found
this helpful
Houseen provided me with a fair and straight up contract with no hidden fees or nasty ongoing surprises, as many of the other Brighton agencies that I've dealt with in the past 18 years of renting in this city have. And I'm very happy in the ...
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Comment on agent fees
Good
0
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“I must say Houseen is very reliable. Their service is ......”
4 Star Review
Oct 25,2017
By:
'TJ'
Oct 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £700
Postcode: BN1
0
people found
this helpful
I must say Houseen is very reliable. Their service is good. Debbie is very kind, she responds immediately and she helped me a lot.Ryan is extremely helpful who handles all the matter on time. Overall I would recommend Houseen Lettings....
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“After moving out from Brighton, I realised how good the ......”
4 Star Review
Aug 24,2017
By:
'Ben'
Aug 24,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN37
Lettings (as a Tenant)
Postcode: BN37
0
people found
this helpful
After moving out from Brighton, I realised how good the service at Houseen is (my new letting agent in a different part of the country isn't exactly efficient). I mainly dealt with Debbie who has always been quick to reply to my emails and sort ...
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Comment on agent fees
Just like all other agencies.
0
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“Houseen are very professional and efficient. Upon viewing a property ......”
5 Star Review
Jul 30,2017
By:
'Alan'
Jul 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £520
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £520
Postcode: BN1
0
people found
this helpful
Houseen are very professional and efficient. Upon viewing a property all the paper work was quickly sorted to enable the start of the tenancy promptly, mostly to thanks of Debbie.
Before starting the tenancy a very good volume of information/FAQ's was supplied - this ...
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“The after-sales serves is so nice, and the staff is ......”
5 Star Review
Jul 26,2017
By:
'JL'
Jul 26,2017
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: BN1
0
people found
this helpful
The after-sales serves is so nice, and the staff is very patient and nice to give help even after i off hired the apartment....
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“Ryan and Debbie do a fantastic job in renting all ......”
5 Star Review
May 24,2017
By:
'hamish'
May 24,2017
Services: Lettings (as a Landlord)
Rent PCM: £1900
Would you recommend?: Yes
Postcode: BH1
Lettings (as a Landlord)
Rent PCM: £1900
Postcode: BH1
0
people found
this helpful
Ryan and Debbie do a fantastic job in renting all three of my properties in Brighton - check out and mid term inspections are professional very happy...
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Comment on agent fees
normal
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“Houseen are a friendly and honest group of individuals, who ......”
5 Star Review
May 02,2017
By:
'Flat'
May 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
Houseen are a friendly and honest group of individuals, who have helped myself and my partner settle into our first flat together with nothing but praise for our one year stay in Hove.
Each issue has been resolved quickly and easily with no fear of ...
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0
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“We have found all the staff at Houseen to be ......”
5 Star Review
May 02,2017
By:
'Rentmoor'
May 02,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Landlord)
Postcode: BN3
0
people found
this helpful
We have found all the staff at Houseen to be most helpful and professional in all their management duties. I would recommend them to anyone who is looking to have their residential properties managed....
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Comment on agent fees
Very fair
0
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“We found a studio flat in Brighton and Debbie was ......”
4 Star Review
Apr 28,2017
By:
'Daisy'
Apr 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
this helpful
We found a studio flat in Brighton and Debbie was really helpful in explaining what we needed to do and when by. The service was really efficient. Debbie readily answered all our queries and we have been really happy with the process....
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Comment on agent fees
We have found fees generally pricey when looking for property as Brighton is an expensive place to live.
0
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“We found a studio flat in Brighton and Debbie was ......”
4 Star Review
Apr 28,2017
By:
'Daisy'
Apr 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
this helpful
We found a studio flat in Brighton and Debbie was really helpful in explaining what we needed to do and when by. The service was really efficient. Debbie readily answered all our queries and we have been really happy with the process....
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Comment on agent fees
We have found fees generally pricey when looking for property as Brighton is an expensive place to live.
0
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“As a Landlord, I have only had really positive dealings ......”
5 Star Review
Apr 27,2017
By:
'Gary'
Apr 27,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Landlord)
Postcode: BN1
0
people found
this helpful
As a Landlord, I have only had really positive dealings with Ryan and Debbie who have always been professional, friendly and very quick at dealing with any issues no matter how big or small. Wouldn't dream of using any other Agents!...
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Comment on agent fees
Very fair especially considering the great service and rental yield.
0
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“I contacted Houseen as I was looking for a one ......”
5 Star Review
Apr 26,2017
By:
'EXCELLENT'
Apr 26,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
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I contacted Houseen as I was looking for a one bedroom apartment in the centre of Brighton. Annie made arrangements for me to view 2 properties. A mutual time was confirmed and the viewing process worked really well. After, there was no pressure to commit.
I ...
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“Thank you to Debbie and the other staff at Houseen. ......”
5 Star Review
Apr 11,2017
By:
'Chrystal'
Apr 11,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
Thank you to Debbie and the other staff at Houseen. Debbie went out of her way to try and help me with getting the property i wanted. Granted it wasn't a smooth running but Debbie and her team didn't stop until it was all completed!
...
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Comment on agent fees
Worthit
0
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“DO NOT USE THIS AGENCY!! Please do read these reviews ......”
1 Star Review
Oct 12,2016
By:
'Ash'
Oct 12,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
1
people found
this helpful
DO NOT USE THIS AGENCY!! Please do read these reviews from fellow tenants! The prices are extortionate!! You will be forced to not being able to move in your property for fear of leaving a mark on the walls. Your deposit will not be given ...
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Comment on agent fees
All fees are sky high! Deposits, admin fees, insufficient invoice information and they will reply in just the right amount of time to not be able to settle with TDS deposit scheme. It is not worth the hassle
1
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