98% sales valuation accuracy
99% sales fee satisfaction
99% lettings valuation accuracy
96% lettings fee satisfaction
Aug 22,2017
Aug 22,2017
0
people found
this helpful
this helpful
What a fantastic team, we had to sadly use them for a deceased estate and looked at 5 local agents and chose them. Mike (sorry couldn't chose your picture but it only allows 2!!) along with Laura came out to see us and were very sensitive to our needs, with his excellent team they found us a number of buyers very quickly and were very professional and experienced in helping us choose the best one. We had some unusual difficulties with part of the land but all the staff were very patient with our sale, always answered and returned our calls and emails very promptly and dealt with the solicitors on both sides for us which can be tricky!! A big thanks you especially to Laura and Abi for putting up with the constant calls from us which never seemed any trouble, would recommend them with hesitation well doneðŸ˜
Comment on agent fees
Excellent best of the 5 we looked at.
Was this helpful?
Yes
Yes
Aug 23, 2017
thank you Gary and Joanne, I am glad we could make this sensitive time as easy as possible for you!
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
11th Oct 2022
reviewed by 'A THOMAS'
5th Oct 2022
reviewed by 'Clint Nykamp'
5th Oct 2022
reviewed by 'Clint Nykamp'
22nd Aug 2022
reviewed by 'Paula'
12th Aug 2022
reviewed by 'Amy'
Opening Hours
Address
Black and Golds Estate Agents
117 Stratford Road
Shirley,Solihull
West Midlands
B90 3ND
01212496207
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £97,000 | £475,000 |
| Lettings | 99% | 96% | £495 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 68 | 0 | 53 | 3 | 127 | 0 | 44 | 4 | 6 | 3 |
Areas covered
- B90
- Shirley
- B28
- Hall Green
- B92
- Hollywood
- B27
- Wythall
- B47
- Olton
- B91
- Cheswick Green
- B27
- Monkspath
- B14
- Acocks Green
- Yardley Wood
- Maypole
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 11,2022
Oct 11,2022
1
people found
this helpful
this helpful
Black and Golds Estate Agents is one of the most efficient, professional and thorough outfits that I have ever had to deal with. Karis has shown unlimited patience and sheer determination to get things done. I am very grateful to her and Emma and would ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2022
Oct 05,2022
0
people found
this helpful
this helpful
Karis in particular was excellent! My self and my partner have been searching for a property to rent in Solihull, Karis at Black and Golds has been brilliant, she was the only agent out of the 9 agents I dealt with in Solihull that proactively told ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2022
Oct 05,2022
0
people found
this helpful
this helpful
Karis in particular was excellent! My self and my partner have been searching for a property to rent in Solihull, Karis at Black and Golds has been brilliant, she was the only agent out of the 9 agents I dealt with in Solihull that proactively told ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
Great friendly service from Karis & Emma who are relaxed & yet professional in their approach. They have a great knowledge of the lettings market & are always available should you ever need them. Very pleased with their services....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
Thanks for the professional and modern service.
Emma and Karis are professional and nice. Although I'm not fluent English, they still show their patient and help us move in within a week.
The online system are user friendly and helpful, save lots of travel time....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Karis and Emma have been excellent! I can’t thank them enough. Nothing is ever too much hassle, top service! Thanks so much both! xx...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
I have used the services of Black & Gold on several occasions and have been extremely happy with the professional service they provide. A fantastic team who care about their customers. Always friendly, helpful and quick to answer any queries....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
They are friendly and attentive and patiently answer questions. When there is a problem with the property, it also follows up very well. They are the best agents ever!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
I have been a tenant through black and golds for the past year. They’re customer service is second to none. We’ve had a couple of issues with our property but nothing is ever too much trouble for them to sort! Would highly recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Excellent service and attentiveness at all times listens to what you actually want and carries through to the end and always answer phone...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Wouldn’t use anyone else, always so friendly and helpful! Thanks to Emma for all your help recently with sorting a Lettings agreement....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Karis has been amazing. I feel I have recieved a 5 star service.
She has been very friendly and approachable.
Any queries me or my tenants have had she has always responded promptly, professionally and with clear information.
I also had a great experience with Emma ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Very professional and organised.
Explained everything clearly and kept me updated through the whole process. Staff friendly. Replied to any messages promptly . Very good and would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Karis and Emma do a brilliant job managing my buy to let property. Quick responses and they deal with any queries for me! Would recommend!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
I am really happy I have rented from them,they always reply me to my messages and they were very responsive when I had a problem with my flat.I have had some bad experiences with others in the past,so this time I was ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
I have been using Black and Golds to manage my rental property for almost 4 years and I genuinely would not go anywhere else. They have found me my tennants, all of which have been great so very trustworthy. They make a great team and its ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
I have found they are very friendly and professional to work with. When l have had any problems they are quick to response and sort out....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
First time renting out a property and decided to use Black and Golds to both find me a tenant and manage the house. They moved a tenant in within 5 days and have guided us ever since. Great job 👏...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Karis and Emma were informative throughout the whole letting process, quick and helpful.
Nothing was too much trouble, much easier that anticipated as I have never let anywhere before.
Really grateful for all of their help in finding the perfect property!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Looking to work in the area and will use this company. Much better than others I've tried. Karis was particularly knowledgeable, thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Having rented property via Black & Golds Estate Agents in the last 3 years, I would say the experience with their service has been exceptionally pleasant. Karis and Emma handle all matters brought to their attention professionally and with a humane touch. It is always reassuring when ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Very helpful and accommodating, made my first time renting a lot easier than i was expecting and i have a lot of freedom with the place ☺️...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
We had a water floating from the bathroom. She replied straight away and help us to fix the problem ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
Very friendly and helpful staff. Only recently moved in, and so far the staff have brilliant. Very helpful and understanding throughout the application process....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2022
Aug 06,2022
0
people found
this helpful
this helpful
A team full of just lovely people! Helpful, friendly and efficient. Did more to help out on progress than any of the solicitors did. Would highly recommend. Thanks especially to Mike and Maisy....
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2022
May 04,2022
2
people found
this helpful
this helpful
This estate agent has no morals and does not know were to draw the line. 160 edenbridge road in hall green is a waste of time, the property was agreeded to be brought at 240k, the agents then called me after I had paid for all ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2022
May 03,2022
0
people found
this helpful
this helpful
Having recently used Black and Gold for the first time to rent my property, I can say I'm very happy to have moved agents. Will be using again in the future.
Thanks B&G
Liam...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 21,2022
Apr 21,2022
0
people found
this helpful
this helpful
Not having used Black and Gold Lettings before, I am extremely pleased with their service in them letting out my flat. Not only did they achieve a higher rent than what other agents have managed to get me in the past, but they also understood ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2022
Feb 24,2022
0
people found
this helpful
this helpful
Karis and Emma were extremely helpful and went above and beyond to rent out my property. I would recommend Black and Gold to anyone who is looking to let a property....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23,2022
Feb 23,2022
0
people found
this helpful
this helpful
It was first time when I rented a flat but I recived all the support I needed so 5 stars for custumer service.I recomend them....
read full review
read full review
Was this helpful?
Yes
Yes
Laura
(108)
Mike Dingley
(90)
Karis
(78)
Zoe
(54)
Maisy
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:19 AM 01/05/2020 by allAgents
Best Letting Agent in B90 
Best Letting Agent in Solihull 
