89% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Aug 18,2017
Aug 18,2017
1
people found
this helpful
this helpful
A very positive experience from start to finish with Jenna and her team at EastHaus. As a newcomer to renting in London, one hears all sorts but the whole process with Jenna was well organised and went very smoothly. Jenna communicates well with all parties, is very responsive to email and calls so all all hurdles are overcome!. She is also friendly and approachable and you know you are dealing with a professional. I can happily recommend Easthaus to all :)
Was this helpful?
Yes
Yes
Aug 22, 2017
Very many thanks for your kind feedback. It is really appreciated. We were pleased to have been able to sucessfully assist you with your rental search and wish you all the best for the future.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
30th Aug 2019
reviewed by 'Sophie'
6th Aug 2019
reviewed by 'Emmanuel'
29th May 2019
reviewed by 'Olly'
Opening Hours
Address
EastHaus
Ground Floor Shop, 30c King Edward\s Road
London
Greater London
E9 7SF
020 3176 1270
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 100% | £410,000 | £1,300,000 |
| Lettings | 100% | 99% | £1,235 | £1,235 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 0 | 8 | 0 | 7 | 0 | 0 | 1 |
Areas covered
- E2
- EC1
- E3
- EC2A
- E5
- N1 6
- E8
- E9
- E10
- E11
- E14
- E16
- E20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 20,2020
Jul 20,2020
0
people found
this helpful
this helpful
Patrick and Jenna have been friendly, attentive and informative from the first 'phone call. The EastHaus team has provided excellent knowledge and consistent customer service throughout our letting. EastHaus has surpassed all our expectations of a lettings agency and I wouldn't hesitate to recommend them ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2019
Nov 18,2019
0
people found
this helpful
this helpful
I can't recommend Jenna from EastHaus highly enough! Absolutely none of that hard-sell you normally get from estate agents. Jenna is open, honest, down to earth and utterly dedicated. She helped us sell two properties and buy our dream house, and the service throughout was ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2019
View all comments
(1)
Thank you so much for taking the time to leave us a review and for your very kind words. It was a pleasure to be able to assist you with both buying and selling and we hope you'll be very happy in your new home. ...
Aug 30,2019
Aug 30,2019
0
people found
this helpful
this helpful
I can't speak highly enough about the fabulous Jenna and the East Haus team. Jenna went above and beyond to help us sell our property and provided an excellent service from start to finish! (hopefully won't be moving for a while now, but wouldn't consider ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03, 2019
View all comments
(1)
Thank you for your extremely kind words. We really appreciate your feedback and are so pleased to have been able to assist in the sale of your property. Wishing you all the best in your new home. ...
Aug 06,2019
Aug 06,2019
0
people found
this helpful
this helpful
I just bought my first property with EastHaus. It was done in 2 months. Jenna provided excellent support and advice throughout the process. She made it very easy. And on completion day I received a very nice 'congrats gift' from them. Great agency, efficient and highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07, 2019
View all comments
(1)
Thank you very much for taking the time to leave us your feedback and for your lovely words. We are so pleased to have been able to assist you with your first property purchase and hope you enjoy your new home. ...
May 29,2019
May 29,2019
0
people found
this helpful
this helpful
The service EastHaus offer is superb! Detail focussed, very honest and proactive. Jenna and Patrick also put in a huge amount of leg-work, arranging appointments, talking to buyers, as well as facilitating the process once you get an offer. I sold my flat through EastHaus ...
read full review
read full review
Comment on agent fees
The fees are very reasonable. Lower than bigger competitors for a much higher quality service.
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
Thank you very much for taking the time to review our services. We really appreciate your kind feedback and are so pleased to have been able to assist in the sale of your property. Wishing you all the very best in your new home. ...
Feb 01,2019
Feb 01,2019
0
people found
this helpful
this helpful
EastHaus we're absolutely fantastic during our last property sale, always on hand and extremely knowledgeable about the local market. Highly recommended....
read full review
read full review
Comment on agent fees
Reasonable fees
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
Thank you so much for your kind feedback. We really appreciate you taking the time to review our services. It was a pleasure to assist in the sale of your property. ...
Jan 23,2019
Jan 23,2019
0
people found
this helpful
this helpful
As a tenant in rented flat I've found EastHaus to be reliable and friendly, and always available to help in any way needed. Highly recommended....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
Thank you very much for taking the time to leave your feedback. We are really happy to have been able to assist you in finding a property. ...
Jan 22,2019
Jan 22,2019
0
people found
this helpful
this helpful
Having used and experienced a number of the main London letting agents, we have most recently been using EastHaus. They have proved to be a fantastic find, providing by far and away the most professional, friendly and honest service. In a small amount of time, ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
Thank you so much for your very kind review. We really appreciate you taking the time to provide your feedback. It was an absolute pleasure to assist and we hope to be able to help again in the future. ...
Jul 30,2018
Jul 30,2018
0
people found
this helpful
this helpful
Jenna was very honest and direct and gave a realistic valuation. She and her team are very hard working and dedicated and this yielded a result for me which had not been delivered by the agent I initially appointed. Jenna was also very active in ...
read full review
read full review
Comment on agent fees
The fees I paid were exceptionally reasonable in comparison with others, though they were a 'special offer' at the time.
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
Thank you so much for taking the time to review our services and for your kind words. We are so pleased to have been able to assist you in the sale of your property and wish you all the best in your new home. ...
“Jenna combines professionalism, positivity and transparency; we really would recommend ......”
Nov 16,2017
Nov 16,2017
0
people found
this helpful
this helpful
Jenna combines professionalism, positivity and transparency; we really would recommend her wholeheartedly.
She was and continues to be very helpful throughout the buying process, is always available to discuss matters and is very accommodating and generous with her time in providing access to the various ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Nov 20, 2017
View all comments
(1)
Thank you very much for taking the time to review your experience with EastHaus. We are delighted to have been able to assist you with your purchase and wish you all the very best in your new home. ...
Sep 01,2017
Sep 01,2017
1
people found
this helpful
this helpful
Jenna at EastHaus was super helpful and accommodating after we found our home and decided to move forward with it. She helped us through the process, answered any questions, and made sure we understood each step of the process. The welcome hamper full of local ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you so much for taking the time to leave a review of your experience with EastHaus. We are very pleased to have been able to assist you with the purchase your new home and wish you all the very best for the future. ...
Aug 18,2017
Aug 18,2017
1
people found
this helpful
this helpful
A very positive experience from start to finish with Jenna and her team at EastHaus. As a newcomer to renting in London, one hears all sorts but the whole process with Jenna was well organised and went very smoothly. Jenna communicates well with all parties, ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22, 2017
View all comments
(1)
Very many thanks for your kind feedback. It is really appreciated. We were pleased to have been able to sucessfully assist you with your rental search and wish you all the best for the future. ...
Aug 14,2017
Aug 14,2017
1
people found
this helpful
this helpful
I was purchasing a property from a vendor who had instructed Easthaus (Jenna Buck). Throughout the process Jenna provided me with updates and was extremely helpful and responsive at all times. There is often a lack of transparency when buying/selling a house and when ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Aug 15, 2017
View all comments
(1)
Thank you so much for your feedback. We are really pleased you had a positive experience with EastHaus and wish you all the best in your new home. ...
Aug 12,2017
Aug 12,2017
1
people found
this helpful
this helpful
Compared to the other agents we met, she came across as re-assuring and knowledgeable without any pushy sales approach. Pretty much immediately she gained trusted advisor status in mine and my wife's eyes. Every time I called (and I did call quite regularly at certain ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14, 2017
View all comments
(1)
Thank very much for taking the time to review your experience with EastHaus. Your feedback is hugely important to us. We are so glad to have been able to assist you in the sale of your flat and wish you all the very best for the future. ...
Aug 06,2017
Aug 06,2017
1
people found
this helpful
this helpful
We chose to market our property through EastHaus because they had excellent knowledge of the local area and seemed clearest about what they wanted to do with the property and who they were aiming to attract.
We found Jenna to be very positive and professional. ...
read full review
read full review
Comment on agent fees
The fees were highly competitive.
Was this helpful?
Yes
Yes
Aug 08, 2017
View all comments
(1)
Thank you very much for taking the time to review our service. Your feeback is really important to us and very much apprecaited. ...
Jun 07,2017
Jun 07,2017
1
people found
this helpful
this helpful
Jenna has been absolutely fantastic throughout the whole process of buying my first property. She provided detailed and helpful information about the buying process, and helped me to understand and complete the main tasks. She was extremely accommodating, both in allowing me to visit the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08, 2017
View all comments
(1)
Thank you so much for taking the time to provide your feedback of the service you received from EastHaus, it is really appreciated. We are so pleased to have been able to help you secure the purchase of your first property and very much hope to be able to assist you again in the future. We wish you all the very best in your new home. ...
Apr 26,2017
Apr 26,2017
1
people found
this helpful
this helpful
An excellent service from start to finish. From meeting to discuss marketing strategy to running the open day and selecting the purchaser all was done with professionalism and speed. When we had issues with the buyers solicitor closing their London office and moving the case ...
read full review
read full review
Comment on agent fees
Very competitive and worth every penny!
Was this helpful?
Yes
Yes
Apr 28, 2017
View all comments
(1)
Thank you very much for taking the time to review your experience with EastHaus. You feedback is very much appreciated and we wish you the very best in your new home. ...
Apr 25,2017
Apr 25,2017
1
people found
this helpful
this helpful
I was led to believe that purchasing a property would be the most stressful thing you do in your lifetime and I won't disagree now that it is done! However, it would have been many times worse without the guidance of Jenna throughout the whole ...
read full review
read full review
Comment on agent fees
N/A - Purchaser
Was this helpful?
Yes
Yes
Apr 25, 2017
View all comments
(1)
Very many thanks for taking the time to write such a detailed review of our service. We really appreciate your feedback and are so pleased to have been able to assist you in the purchase of your first home. ...
Apr 16,2017
Apr 16,2017
1
people found
this helpful
this helpful
The EastHaus team just sold our apartment and it was a very positive experience. It was a breath of fresh air compared to some of the estate agents we have dealt with in the past. We agreed on the price we wanted to achieve and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25, 2017
View all comments
(2)
Thank you for your review, we really appreciate you taking the time to leave us your feedback. We are so pleased to have successfully sold your apartment for you and wish you all the best in your new home. ...
Apr 01,2017
Apr 01,2017
0
people found
this helpful
this helpful
We had a very unpleasant experience with this agent. Our offer on a property was accepted and we instructed our solicitors as we were asked to do following procedure. Subsequently a higher offer was accepted and the property was sold to another customer, without any ...
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
Apr 03, 2017
View all comments
(1)
In response to your comment, we are sorry that you feel your interest in one of our properties was not dealt with correctly, but we respectfully disagree.
It is always a difficult situation when more than one party wants to buy the same property. In these situations, we always ensure that all offers are put forward to the owners of the property and that we follow the owners instructions from there.
Your offer was put forward to the owners, you were told that the owners were considering you ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:49 PM 09/05/2022 by Louise Randall
