Hackney, London, E8
4.4/5, 46 reviews
87% recommended
100% sales valuation accuracy
100% sales fee satisfaction

Contact Us

“I called Dexters to discuss a two bedroom next door ......”

Share on :
Aug 18,2017
Minithumbdown
By: 'Graeme'
Aug 18,2017
44 people found
this helpful
I called Dexters to discuss a two bedroom next door to the property I already rent on Shacklewell Lane. I currently reside in a one bed that I shared with my partner and now as we are divorcing i felt I needed a change in scenery. This two bed Dexters offered me similar surrounding area with the option of having a flatmate (my reason for moving) and again a change in scenery. I do not need to leave my already happy and well decorated one bed.

The Estate agent first and foremost asked my name, I informed him I had never heard of Dexters after 17 years of renting in London. He asked my second name, went silent and came back saying "you clearly do know Dexters, you registered with us two years ago" then continued to ask "what do you do"

Now, and I consider myself somewhat successful earning a very decent salary in the high high bracket, (on contract) and other freelance clients on the side I was made to feel like I was renting a property for the first time and informed I needed to provide a list of Information. (This is all before a viewing)

Then as the conversation or should I say "interrogation" progressed I was informed that the landlord is looking for someone to make it "their home" (I've never thought of moving into a flat to make it anything less) as he lives abroad with a small child (I believe he said) and looking for someone for a 24 month contract. Never in my whole adult life have I ever heard a landlord ask for a 24 month contract. Call it greed, call it fear, call it laziness on that agents part, who knows?? No doubt a tactic as he didn't feel I was the right candidate (on a phone call) :-/
I would have been more than happy to rent for a lengthy period as I'm not going anywhere and I've been in the building I'm in back and forth for 5 years, but with barriers thrown up instantly, it makes you wonder who these "Landlords" allow to manage their property?

When you have a 36 year old, good earner, doesn't need to leave their already rented property, no children, no pets, can afford the property alone, as a pontential tenant! It's leaves me wondering "who is a good tenant to Dexters?" If only we could deal with our landlords directly like I do now and have a great relationship with it would make renting in London much easier.

Sadly a phone call with Dexters Estate Agent is enough to turn anyone off and if they are not interested in my money, it will go to a more deserving "home".

Thanks Agent 00? Broadway Market Branch, your an Estate Agent not Law Enforment.
Epic Fail.....

Graeme
Comment on agent fees
I wouldn't pay this Agent fees. You pay fees to r a level of service, that sadly this agenet wouldn't warrant.
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Graeme
Aug 21, 2017
Dear Marilyn,

Many thanks for your generic email (with name change) it would firstly help as customer service Manager to spell the name of the person correctly. Offering a sense to myself that this report matters somewhat to Dexters.

I am unsure what you could do to change the above? as it will not result In me securing the property, so I will offer a word of advice to Dexters. Being personable to those you may deem "not right" is judging and offensive. Estate Agents are a dying breed and for the sake of longevity. I'd say change and become more personable. Estate agents are trained to be ruthless machines and it's U.G.L.Y.

I wish Dexters every success but I will not pay fees to a company that has no morals apart from making money. £££&£

Warmest Regards

Graeme
By: Marilyn
Aug 21, 2017
Dear Greame,

I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf.

Kind regards,
Marilyn Head of Customer Relations

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 46
9th Jun 2022
reviewed by 'Karoline'
“Excellent service and professional approach. We met Dillan MackSenior Sales consultant from Dexter. He immediately understood our needs and as ......”
16th Sep 2020
reviewed by 'Volkan'
“They refused us to view a property, saying 'it is not for you'. The rent was 1625 pcm and we said ......”
24th Sep 2019
reviewed by 'Alison'
“The worst property management company I have ever used. Unresponsive until you complain, cavalier in sending workmen to fix minor ......”
8th Feb 2019
reviewed by 'Emily'
“I am a current tenant in a property which the landlord is advertising through Dexters. Today I received a call ......”
24th Oct 2017
reviewed by 'Francis'
“I lived in a shared accommodation managed by Dexters.I found a new tenant to take over my room and ......”
18th Aug 2017
reviewed by 'Graeme'
“I called Dexters to discuss a two bedroom next door to the property I already rent on Shacklewell Lane. I ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
10 Broadway Market
Hackney,London
Greater London
E8 4QJ
020 7247 2440, 020 7247 2441

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £482,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 7 3 14 0 10 0 2 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Excellent service and professional approach....”

Share on :
Jun 09,2022
Minithumbup
claim your profile
Dillan
By: 'Karoline'
Jun 09,2022
0 people found
this helpful
Excellent service and professional approach. We met Dillan Mack Senior Sales consultant from Dexter. He immediately understood our needs and as first-time buyers, I feel we could trust his expertise. Thank you. Looking forward to my first owned home....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ria Burton
Jun 14, 2022
View all comments (1)
Dear Karoline, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Ria Burton, Customer Relations Team ...

“They refused us to view a property, saying 'i......”

Share on :
Sep 16,2020
Minithumbdown
By: 'Volkan'
Sep 16,2020
0 people found
this helpful
They refused us to view a property, saying 'it is not for you'. The rent was 1625 pcm and we said we have a similar value of property which will rent out and have had a total annual income around 50K. They just said it is ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: John Jones
Mar 04, 2021
View all comments (1)
Hey, that sucks, I hope you found a place. However, maybe it was for the best? Do you really want to be paying 40% of your income on rent? London property sucks ...

“The worst property management company I have ......”

Share on :
Sep 24,2019
Minithumbdown
claim your profile
Alison
By: 'Alison'
Sep 24,2019
3 people found
this helpful
The worst property management company I have ever used. Unresponsive until you complain, cavalier in sending workmen to fix minor issues, no follow up to check issues resolved even with an additional 10% fee for works over £350. Unresponsive to my tenants who ended up dealing with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lying and intimidating...”

Share on :
Feb 08,2019
Minithumbdown
By: 'Emily'
Feb 08,2019
11 people found
this helpful
I am a current tenant in a property which the landlord is advertising through Dexters. Today I received a call from my landlord at 4pm asking if the agent could enter the house for a viewing. I said no, as is within my rights: the ...
read full review
Comment on agent fees
n/a
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn Plews
Mar 29, 2019
View all comments (1)
Dear Emily, I understand our Director Dennis Opara has been in contact with you and resolved the situation amicably, however, if you would like to contact me to discuss this matter further please do so at [email protected] Kind Regards, Marilyn Plews Customer Relations Teams ...

“I lived in a shared accommodation managed by Dexters.I ......”

Share on :
Oct 24,2017
Minithumbdown
By: 'Francis'
Oct 24,2017
37 people found
this helpful
I lived in a shared accommodation managed by Dexters. I found a new tenant to take over my room and moved out of the property end of July 2017. The new tenant provided all the relevant documentation straight away and made the deposit to Dexters in ...
read full review
Comment on agent fees
Overpriced for the service they provide
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Nov 07, 2017
View all comments (1)
Dear Francis, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“I called Dexters to discuss a two bedroom next door ......”

Share on :
Aug 18,2017
Minithumbdown
By: 'Graeme'
Aug 18,2017
44 people found
this helpful
I called Dexters to discuss a two bedroom next door to the property I already rent on Shacklewell Lane. I currently reside in a one bed that I shared with my partner and now as we are divorcing i felt I needed a change in ...
read full review
Comment on agent fees
I wouldn't pay this Agent fees. You pay fees to r a level of service, that sadly this agenet wouldn't warrant.
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Graeme
Aug 21, 2017
View all comments (2)
Dear Marilyn, Many thanks for your generic email (with name change) it would firstly help as customer service Manager to spell the name of the person correctly. Offering a sense to myself that this report matters somewhat to Dexters. I am unsure what you could do to change the above? as it will not result In me securing the property, so I will offer a word of advice to Dexters. Being personable to those you may deem "not right" is judging and offensive. Estate Agents are a dying breed an ...

“Davey Stone has been exceptional throughout our journey, from initial ......”

Share on :
Oct 30,2015
Minithumbup
By: 'Danielle'
Oct 30,2015
0 people found
this helpful
Davey Stone has been exceptional throughout our journey, from initial house hunting to the entire referencing process, to moving in! Michael Harris welcomed us with a friendly face and unrivalled knowledge of both the property and surrounding area, making us feel at ease and that ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Michael was great as our letting agent. He was very ......”

Share on :
Oct 30,2015
Minithumbup
By: 'Henry'
Oct 30,2015
0 people found
this helpful
Michael was great as our letting agent. He was very upfront, easily contactable and there was no messing around. He showed us a property that was perfect and within days it was ours with no unnecessary effort or drama. Would highly recommend dealing with him....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Davey Stone was a great partner in the purchase of ......”

Share on :
Oct 05,2015
Minithumbup
By: 'Irena'
Oct 05,2015
0 people found
this helpful
Davey Stone was a great partner in the purchase of our first home. Jodie and Simon were always readily available, looking after our interests. They were extremely flexible and patient with our requests for visits before completion and helped us tremendously to speed up the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a landlady, Davey Stone has exceeded my expectations - ......”

Share on :
May 26,2015
Minithumbup
By: 'Natalie'
May 26,2015
0 people found
this helpful
As a landlady, Davey Stone has exceeded my expectations - all agents are very talented at mediating fairly and politely between tenant and landlord. As a whole the agency is responsive, polite and keen. I would thoroughly recommend Davey Stone to potential buyers/ landlords and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Hannah was as ever really helpful and efficient - We ......”

Share on :
Apr 22,2015
Minithumbup
By: 'Bhunter'
Apr 22,2015
0 people found
this helpful
Hannah was as ever really helpful and efficient - We have always gone back to seek her help as dealing with her has proved very satisfactory. Would always highly recommend her as she helped make the process of finding a new tenant easy going. Hurray ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Hannah
Apr 30, 2015
View all comments (1)
Thank you so much, it's always such a pleasure to help you find a new tenant! ...

“Davey Stone are an exception to the rule when it ......”

Share on :
Apr 16,2015
Minithumbup
By: 'YVONNE'
Apr 16,2015
0 people found
this helpful
Davey Stone are an exception to the rule when it comes to Estate Agents. They have been in the area longer than I have (20 years) and their knowledge of both the Lettings and the Sales Markets for our area is unrivaled. I have bought property ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The lead sales team in Shoreditch were not always there ......”

Share on :
Apr 15,2015
Minithumbup
By: 'D'
Apr 15,2015
0 people found
this helpful
The lead sales team in Shoreditch were not always there and gave conflicting information. However once Hannah came on board, she was always at the end of the phone or would return calls. Hannah was very knowlegable, extremely efficient and nothing was ever too much ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jodie was a breath of fresh air to deal with. ......”

Share on :
Jan 08,2015
Minithumbup
By: 'Jeremy'
Jan 08,2015
0 people found
this helpful
Jodie was a breath of fresh air to deal with. Not the normal agent experience in so much as I always received an immediate response to any emails and calls and she was fully professional at all times. I was also impressed at her intricate ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had a great experience with Jodie - she was ......”

Share on :
Jan 07,2015
Minithumbup
By: 'Paddy'
Jan 07,2015
0 people found
this helpful
We had a great experience with Jodie - she was always super friendly and efficient, and helped us achieve a very smooth purchase, including recommending a brilliant Lawyer! We couldn't have asked for more....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jodie Ryan sold our flat in E3 recently and we ......”

Share on :
Dec 23,2014
Minithumbup
claim your profile
Jodie
By: 'Jack'
Dec 23,2014
0 people found
this helpful
Jodie Ryan sold our flat in E3 recently and we received a superb service. The price achieved was spot on, communication was excellent and everyones expectations were suitably managed. I would not hesitate to recommend Jodie or Davey Stone....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A big thank you to Michael for an impeccable service ......”

Share on :
Dec 19,2014
Minithumbup
By: 'Stefanie'
Dec 19,2014
0 people found
this helpful
A big thank you to Michael for an impeccable service that I have received from start to end. It's been the most pleasant and easy letting experience I have had to date which I would compare with the quality of a concierge service. I shall ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When it came to letting my property with Davey Stone, ......”

Share on :
Dec 16,2014
Minithumbup
By: 'Rebecca'
Dec 16,2014
0 people found
this helpful
When it came to letting my property with Davey Stone, Hannah, Michael and John were excellent from start to finish. They were communicative, always answering emails and calls. I felt like they were positive and optimistic in their dealings with me as the nervous landlord ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Hannah
Dec 16, 2014
View all comments (1)
Thank you Rebecca, it's been a pleasure finding you tenants. We are so happy to hear you're satisfied with our services. ...

“My experience with Davey Stone and Michael was excellent. Rarely ......”

Share on :
Aug 05,2014
Minithumbup
By: 'Lucy'
Aug 05,2014
0 people found
this helpful
My experience with Davey Stone and Michael was excellent. Rarely do you meet an agent who is willing to go above and beyond. From my first viewing of the property to the signing of papers, I felt informed, well looked after and in very good ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“MIchael was a total pleasure to deal with.When my ......”

Share on :
Jul 30,2014
Minithumbup
By: 'Suzy'
Jul 30,2014
0 people found
this helpful
MIchael was a total pleasure to deal with. When my first rental fell through (through no fault of his), Michael went out of his way to get me the first viewing of another, equally lovely, property which I snapped up and am now happily living ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I nearly didn't contact Davey Stone as I was a ......”

Share on :
Jun 13,2014
Minithumbup
By: 'Jenny'
Jun 13,2014
0 people found
this helpful
I nearly didn't contact Davey Stone as I was a bit put off by their "over the top" marketing style but actually they were great. Simon Stone came across as a genuinely decent bloke, with knowledge and enthusiasm. My flat was under offer in 2 days ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My husband and I would never have been able to ......”

Share on :
Aug 25,2013
Minithumbup
By: 'Sarah'
Aug 25,2013
0 people found
this helpful
My husband and I would never have been able to buy the property we purchased without the patience and hard work of Phil Angiolini. We were due to exchange but were informed that the previous tenant was refusing to vacate the property, it looked certain ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having recently completed on the purchase of a flat, I ......”

Share on :
Aug 09,2013
Minithumbup
By: 'Philippa'
Aug 09,2013
0 people found
this helpful
Having recently completed on the purchase of a flat, I would like to say that I found Phil Angiolini to be the most helpful and conscientious agent I have ever dealt with. I have bought and sold many properties over the years, but can honestly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Found this site looking for reviews of other agents - ......”

Share on :
Aug 03,2013
Minithumbup
By: 'Julia'
Aug 03,2013
0 people found
this helpful
Found this site looking for reviews of other agents - it prompted me to think how great Davey Stone are. I can't recommend these people highly enough. They are fantastic. I sold my flat through them 2 years ago now. They made what is always a ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: simon
Aug 14, 2013
View all comments (1)
Hi Julia, thanks for the review all these years later. Hows life in Margate? Would be great to hear from you, [email protected] Simon ...

“This was a long and complex sale, which was handled ......”

Share on :
Jul 02,2013
Minithumbup
By: 'Great'
Jul 02,2013
0 people found
this helpful
This was a long and complex sale, which was handled with patience and understanding. Austin went beyond the call of duty to make the sale possible, and I thank him for his great work. I'd certainly use Davey Stone, if I ever sell!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought our first flat through Davey Stone after looking ......”

Share on :
Jun 24,2013
Minithumbup
By: 'J'
Jun 24,2013
0 people found
this helpful
We bought our first flat through Davey Stone after looking around a number of flats across different estate agents. We found Davey Stone to be very professional and approachable throughout the whole process. We were kept informed of the status at every step of the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From start to finish the service from everyone at Davey ......”

Share on :
May 27,2013
Minithumbup
By: 'Escapee'
May 27,2013
0 people found
this helpful
From start to finish the service from everyone at Davey Stone was second to none. I was given good advice at all times. When marketing the property, the quality of photographs was excellent. I quickly got a serious offer and was supported through the whole ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Davey Stone sold our flat recently and have been very ......”

Share on :
May 24,2013
Minithumbup
By: 'VME'
May 24,2013
0 people found
this helpful
Davey Stone sold our flat recently and have been very professional throught he whole experience. Their knowledge of my block of flat was very useful and certainly helped find us the righ buyer. Davey stone also helped us relocate in a rental property for a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Davey Stone is a truly outstanding firm. This is the ......”

Share on :
May 17,2013
Minithumbup
By: 'Duncan'
May 17,2013
0 people found
this helpful
Davey Stone is a truly outstanding firm. This is the fourth time I have used their services and I have always been very impressed with their approach, which is outstanding. Davey Stone made me feel confident that my property requirements and interests were genuinely important ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We've been looking for 3 one bedroom flats for the last 4 ......”

Share on :
May 15,2013
Minithumbup
By: 'Zoe'
May 15,2013
0 people found
this helpful
We've been looking for 3 one bedroom flats for the last 4 months. I registered, and visited every estate agent in Hackney. I am really surprised how good Davey Stone where compared to the other estate agents in Hackney, All the others I got either nothing from, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dexters, London E8 4QJ



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn