Envisage Sales & Lettings Ltd
Coventry, CV1
3.9/5, 85 reviews
68% recommended
44% sales valuation accuracy
33% sales fee satisfaction
80% lettings valuation accuracy
75% lettings fee satisfaction

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“When we viewed the property, Harbinder Shergill told us that ......”

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Aug 15,2017
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Stacey
By: 'Full'
Aug 15,2017
6 people found
this helpful
When we viewed the property, Harbinder Shergill told us that the property will be professionally cleaned and repainted - as the walls and wallpaper especially were in a bad condition. (I have viewed houses with him every year and that is the same thing he says at every property as it is standard practice). However, when we moved in, there was no work done on the walls at all. The carpet in the upstairs bedroom had dust marks where furniture used to sit. It was clear that not a penny was spent to bring the place back to glory. When we complaint about this, we got given excuses that there was not enough time for them to do the work as we moved in too quickly (when the contract started and when we told them we wanted to move in from the beginning). Instead we had to talk to the landlady directly (which the agency should do for us) who was amazing about the whole situation and arranged someone to come over and at least repaint the living room to a nice standard. We also got a new oven, living room carpet and her mom and herself also fixed a number of issues with bedroom doors (which would shut closed automatically). However, nothing was done by the agency. They also breached the lease by taking in people inside our home to view the property without notice, even though we let them know of this every time. They were even complaining that I was paying my rent when my student loan comes in (which I told them I would do before we signed the contract) but they wanted the rent to be paid on the 1st of every month regardless of our agreement. When the security deposit finally came back, 3 of my housemates (out of 4 including myself) were undercharged for rent based on their security deposit break down (edited in pen with misspelled names, not all of us received a letter to begin with). After questioning Stacy Barlow about whether I was overcharged for cleaning charges and requesting receipts to clarify the situation (I do not mind paying if they actually spent the money and the house was not indeed cleaned properly by the last tenant), she started to ignore me for 3 weeks. I forwarded the case to the manager Ken and he gave me the same story ignoring everything I have said.

And on and on it goes, there is no hope for this company. It is utterly displeasing dealing with them. Please contact the landlady/landlord directly to work with them as the agency I have dealt with was utterly useless.
Comment on agent fees
Awful! The agency fees I paid everywhere else didn't exceed £80. But these guys charge £180! What nonsense.
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By: Ken AKA Steve Sherghill
Nov 15, 2018
Steve Sherghill/Ken is a fraud artist using fake names. Report this business and Steve to action fraud he deserves to be behind bars. Tax evaders only accepting cash. Report to Watch Dog and necessary authorities of these con artists stealing deposits and breaching their own contracts.

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Latest Reviews

View all Reviews 85
5th Nov 2024
reviewed by 'J'
“Nisha provided excellent customer service and maintained amazing communications with me throughout my whole 12 month tenancy. Great asset to the ......”
3rd Oct 2024
reviewed by 'Sef Ws'
“She is a very patient and she responds my questions very quickly ....”
17th Sep 2024
reviewed by 'Paul'
“Very supportive, thorough and prompt. Much appreciated and an excellent service....”
15th Sep 2024
reviewed by 'Caitlin'
“Stayed here for 2 years, and one of the main things that kept me there was the landlord Steve and Nisha ......”
15th Sep 2024
reviewed by 'Tenant'
“Nisha was an amazing manager. She always smiled and remembered everyone's names. She even offered to help me move my ......”
10th Sep 2024
reviewed by 'Flat 16'
“Excellent customer service throughout my entire 12month tenancy from Nisha, was extremely helpful, polite, professional and kind. Would go the ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Envisage Sales & Lettings Ltd
89c Far Gosford Street
Coventry
West Midlands
CV1 5EA
02476470440

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 44% 33% £0 £0
Lettings 80% 75% £400 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 48 24 0 0 1 0 2 3
Areas covered
  • CV1
  • Coventry
  • Cv6
  • Cv2
  • Bedworth
  • Cv7
  • Cv3
  • Cv4
  • Cv5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Cannon Park Coventry, CV4
Coventry, CV1

“Nisha P. provided me with excellent customer service and went above and beyond for me even when she didn't have to....”

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Nov 05,2024
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Nisha
By: 'J'
Nov 05,2024
0 people found
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Nisha provided excellent customer service and maintained amazing communications with me throughout my whole 12 month tenancy. Great asset to the team as well as being a bubbly joyful character. Always know I can count on her, her professionalism and work ethic cannot go unnoticed without ...
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“She is a very patient and she responds my que......”

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Oct 03,2024
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Sef
By: 'Sef Ws'
Oct 03,2024
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She is a very patient and she responds my questions very quickly ....
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“Excellent...”

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Sep 17,2024
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Nisha
By: 'Paul'
Sep 17,2024
0 people found
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Very supportive, thorough and prompt. Much appreciated and an excellent service....
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“Stayed here for 2 years, and one of the main ......”

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Sep 15,2024
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Steve
By: 'Caitlin'
Sep 15,2024
0 people found
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Stayed here for 2 years, and one of the main things that kept me there was the landlord Steve and Nisha and Simon, they are such amazing helpful people....
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“Great Manager and Location...”

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Sep 15,2024
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Nisha
By: 'Tenant'
Sep 15,2024
0 people found
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Nisha was an amazing manager. She always smiled and remembered everyone's names. She even offered to help me move my things when I was struggling. Location is also good, close to Tesco and Aldi as well as a good distance from the University of Warwick....
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“Excellent customer service throughout my enti......”

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Sep 10,2024
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Nisha
By: 'Flat 16'
Sep 10,2024
0 people found
this helpful
Excellent customer service throughout my entire 12month tenancy from Nisha, was extremely helpful, polite, professional and kind. Would go the extra mile to ensure my entire tenancy period was smooth and would even help with any enquiry I had about the property. I would like ...
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“Good accommodation that met my needs for a 12......”

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Aug 26,2024
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Nisha
By: 'Sehrish'
Aug 26,2024
0 people found
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Good accommodation that met my needs for a 12 months basis . The staff members and facility are adequate and good for a first time renter Nisha Prasad has been helpful and supportive during my time here....
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“This is the property we rented in the UK as o......”

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Aug 20,2024
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Nisha
By: 'Kaushali'
Aug 20,2024
0 people found
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This is the property we rented in the UK as our first flat to live. And that was the best decision we took. This place is a really nice and a quiet place even though this is 50 bed room apartment. We have 2 communal areas that ...
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“Review for property manager...”

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Aug 19,2024
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Nisha
By: 'Estela'
Aug 19,2024
0 people found
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The property manager is helpful, efficient communications via email and in-person....
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“I lived at Signature Student Living for nearly a year ......”

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Aug 16,2024
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Nisha
By: 'Mohamed'
Aug 16,2024
0 people found
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I lived at Signature Student Living for nearly a year and found the overall experience positive. While the room was comfortable, a better mattress would have enhanced my sleep quality. The shared kitchen was excellent, and the common areas were always clean and well-maintained, creating ...
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“Very good landlords/admin. Patient and lenien......”

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Aug 13,2024
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Nisha
By: 'Adam Tang'
Aug 13,2024
0 people found
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Very good landlords/admin. Patient and lenient with any problems or delays. Reply very quickly to emails....
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“Envisage Sales and Lettings has been a wonder......”

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May 31,2024
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By: 'Magnus Ezuma'
May 31,2024
0 people found
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Envisage Sales and Lettings has been a wonderful partner in progress. They were supportive from the first day we stepped our feet into their office, from a friendly customer service, administrative team, letting team, maintenance and the legal team. They weee quite prompt in responding ...
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“I have been a tenant at Signature Studio Livi......”

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Feb 15,2024
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Nisha
By: 'Amy'
Feb 15,2024
0 people found
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I have been a tenant at Signature Studio Living for 2 years now and I am very pleased with the service, management and security . The building and studio are well designed, spacious and especially suitable for a student or professional. The property manager Nisha is kind ...
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“Excellent Building and Staff Support...”

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Feb 08,2024
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Nisha
By: 'LKW'
Feb 08,2024
0 people found
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I have been a tenant since 2020, and I am extremely happy with the service I have received during my time living here. The building is well-designed and maintained, close to many local amenities. It's facilities for disabled tenants were the primary draw for me. As ...
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“I stayed at Humber Avenue for a couple of mon......”

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Jan 11,2024
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Nisha
By: 'SANDRA'
Jan 11,2024
0 people found
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I stayed at Humber Avenue for a couple of months and I would describe my stay as amazing. The Property Manager, Nisha, was always available to assist, provided quick responses and solutions to requests and communicated effectively whenever something came up. Also, security in the ...
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“Signature student living provided a wonderful......”

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Nov 13,2023
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Nisha
By: 'Prakash'
Nov 13,2023
0 people found
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Signature student living provided a wonderful living experience for me. The environment is peaceful and great to live in. Furthermore, I am extremely pleased with the service I received from the Portfolio Manager Nisha Parshad. If you are looking for a new place to live, ...
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“Best service...”

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Oct 27,2023
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Nisha
By: 'Kitae Kim'
Oct 27,2023
0 people found
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Thanks to Envisage and the manager, I had a great time in the house. They always tried to consider my circumstances and accept my demands. I sincerely appreciate their hard work and hope to receive their service again one day....
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“Review of Signature Student Living...”

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Oct 13,2023
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Nisha
By: 'Estela'
Oct 13,2023
0 people found
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The property locates next to the shopping center and warwick campus, which is good, but the separated cold and hot water taps are in convenient, and there isn't a parcel receiving room, which also causes some inconvenience, because you have to be in when a ...
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“I really had a nice stay. The agents have bee......”

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Oct 11,2023
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Marley
By: 'Lisa'
Oct 11,2023
0 people found
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I really had a nice stay. The agents have been very helpful and friendly from the day l started looking for a place to stay whilst l was still outside the country. It was a hustle but they were patient. I have no complaint at ...
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“I really thank you for Nisha's help this year......”

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Sep 27,2023
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Nisha
By: 'Hu'
Sep 27,2023
0 people found
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I really thank you for Nisha's help this year. She is such a beautiful and nice woman. Wish she a successful career and a pleasant life....
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“Nisha was always very kind and keen to help i......”

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Sep 25,2023
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Nisha
By: 'Camila'
Sep 25,2023
0 people found
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Nisha was always very kind and keen to help in every enquiry presented. The overall service was very good. She replied emails back quickly and deligent. I recommend her highly....
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“Nisha was great and professional. She helped ......”

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Sep 12,2023
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Nisha
By: 'Syed'
Sep 12,2023
0 people found
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Nisha was great and professional. She helped me with anything that came up and made my tenancy easier....
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“Nisha was really helpful throughout the proce......”

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Aug 17,2023
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Nisha
By: 'Aastha'
Aug 17,2023
0 people found
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Nisha was really helpful throughout the process and available for whatever help required....
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“I had an excellent experience with Nisha Pars......”

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Aug 11,2023
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Nisha
By: 'Fida Kuzhiyancheri'
Aug 11,2023
0 people found
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I had an excellent experience with Nisha Parshad who was the Property Manager of the property at 2 Welland Road when I was a tenant there. She was always considerate, polite, patient and kind to me. I was new to the UK and had little experience ...
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“Thank you Envisage for the great service. My ......”

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Aug 07,2023
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Nisha
By: 'Zam'
Aug 07,2023
0 people found
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Thank you Envisage for the great service. My partner and I rented a flat in Signature Studio Living, and we were impressed with the modern and clean facilities. Nisha, the property manager, was exceptionally kind and always quick to respond to any inquiries or maintenance ...
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“Thank you ESL, I stayed at Signature studios ......”

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Jul 24,2023
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Nisha
By: 'Munya'
Jul 24,2023
0 people found
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Thank you ESL, I stayed at Signature studios and it was great. Modern day facilities and very clean. @Nisha Parshad, what an awesome landlord. Thank you for the magnificent hospitality and the comfort of knowing that you are always available....
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“The whole experience...”

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Jul 17,2023
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Nisha
By: 'Chloe'
Jul 17,2023
0 people found
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I have just finished renting at signature studio flats. This was a perfect place for me to get back on my feet. From start to finish I have been very comfortable. Although I ended my tenancy early Nisha Parshad has kept me fully updated and ...
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“I felt comfortable when I lived in Signature ......”

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Jun 09,2023
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Nisha
By: 'Zhongke'
Jun 09,2023
0 people found
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I felt comfortable when I lived in Signature Student Living, and the manager is very nice....
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“Nisha the property manager was so helpful......”

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May 17,2023
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Nisha
By: 'S'
May 17,2023
0 people found
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Nisha the property manager was so helpful with any issues that arose during my stay with Envisage lettings and I felt my voice was heard and resolution was made. Thank you....
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“I enjoyed my time at Signature Studio. They w......”

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Apr 19,2023
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Alkejd
By: 'MK'
Apr 19,2023
0 people found
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I enjoyed my time at Signature Studio. They were flexible with the rental contracts which was ideal for me. The rooms are bigger than most studios in Coventry. Shout-out to Nisha and Alk for their excellent service/support....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:42 AM 05/04/2017 by

Awards won by Envisage Sales & Lettings Ltd, Coventry CV1 5EA



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