95% lettings valuation accuracy
97% lettings fee satisfaction
Aug 12,2017
Aug 12,2017
1
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WLP is a highly professional agency and they keep this high standard at all levels, which also includes charging tenants at their leave.
Very kind and helpful at the start, and bit disorganised shortly after that. I used to rent a ground floor studio flat via WLP a time ago. With this high standard of service which WLP represents, I had to wait two months to have two window locks repaired, which means those windows were basically open/unlocked at that time. I had to remind them about that urgent issue several times during that period of time. Two months to replace those tiny broken locks! (still got it all in emails on my phone) for a rent of 700 pounds/month!
Please be careful when moving in to and leaving a property with WLP - take pictures of every single corner carefully, do not think that a bit of dirt is fine, because when it comes to a checkout they will charge you for everything, even a ridiculous piece of dust. Not kidding! In their agreement they say "Return possession of the Property at the end of the Tenancy in the same good clean state and condition as it was at the beginning of the Tenancy..." Make sure both of you stick to this rule, because from my experience I can say that they will do everything to charge you for, as one of their workers said to me "light clean of the flat" (60 pounds), in my opinion - in order to make the property looking better at the market, but at your expense!
Their service turnaround and checkout charges are my main complains associated with WLP. If it sounds like a cliche to you - fine, but to me their service doesn't fully correlate with the amount of money they charge people with for.
Very kind and helpful at the start, and bit disorganised shortly after that. I used to rent a ground floor studio flat via WLP a time ago. With this high standard of service which WLP represents, I had to wait two months to have two window locks repaired, which means those windows were basically open/unlocked at that time. I had to remind them about that urgent issue several times during that period of time. Two months to replace those tiny broken locks! (still got it all in emails on my phone) for a rent of 700 pounds/month!
Please be careful when moving in to and leaving a property with WLP - take pictures of every single corner carefully, do not think that a bit of dirt is fine, because when it comes to a checkout they will charge you for everything, even a ridiculous piece of dust. Not kidding! In their agreement they say "Return possession of the Property at the end of the Tenancy in the same good clean state and condition as it was at the beginning of the Tenancy..." Make sure both of you stick to this rule, because from my experience I can say that they will do everything to charge you for, as one of their workers said to me "light clean of the flat" (60 pounds), in my opinion - in order to make the property looking better at the market, but at your expense!
Their service turnaround and checkout charges are my main complains associated with WLP. If it sounds like a cliche to you - fine, but to me their service doesn't fully correlate with the amount of money they charge people with for.
Comment on agent fees
In my opinion their service doesn't fully correlate with the amount of money they charge people with for.
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Opening Hours
Address
We Let Properties
3-5 Duke Street
Manchester
Greater Manchester
M3 4NF
01618392372
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 95% | 97% | £266 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 209 | 5 | 495 | 28 | 0 | 0 | 1 | 0 | 24 | 2 |
Areas covered
- M1-M9
- M11
- M13
- M15
- M16
- M17
- M20
- M21
- M32
- M33
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 29,2024
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We rent an apartment through WeLet Properties, and our property manager, Bethanie, has been excellent. She consistently responds to our queries in a timely manner and ensures that any maintenance issues are handled efficiently. Her attention to detail and professional attitude have made our renting ...
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Nov 21,2024
Nov 21,2024
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We Let Property provide a friendly, fantastic and professional service.
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Nov 21,2024
Nov 21,2024
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I have rented with We Let for 9 years and have found all the staff very helpful. We had a property inspection recently and Ocean was very respectful as I was working from home, and she addressed any concerns I had. Thank you Ocean!...
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Nov 20,2024
Nov 20,2024
0
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Absolutely fab experience, been living in a property managed by we let properties for 3 years and the service has been amazing. Bethanie and Ocean have been super helpful, approachable and easy to communicate with. Thanks 👍...
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Nov 19,2024
Nov 19,2024
0
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Ocean has been a great help dealing with any problems, she is very helpful...
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Nov 11,2024
Nov 11,2024
0
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I have used WLP to find new accomodation twice, and found the team to be great to work with on both occasions. Clear communicators who operate efficiently and are very pleasant to deal with -- a rarity in this space! Would definitely recommend to anyone ...
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Nov 07,2024
Nov 07,2024
0
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Maegan was super helpful dealing with a maintenance issue I submitted...
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Nov 06,2024
Nov 06,2024
0
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Very helpful and professional. Prompt resolution to my queries as a landlord. Many thanks....
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Nov 05,2024
Nov 05,2024
0
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Maegan has been really helpful recently when we have had to contact the agency. She is quick to pick up our emails and makes sure, even if she has no updates, that we are always kept informed and up to date on any issues we ...
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Nov 04,2024
Nov 04,2024
0
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Bethanie at We Let Properties is always very responsive & helpful with any issues we need sorting or resolving. Thank you for all your help....
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Nov 04,2024
Nov 04,2024
0
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Thank you for the prompt reply and speedy services provided!...
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Nov 02,2024
Nov 02,2024
0
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I rent out my property through We Let Properties and their services are great....
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Nov 01,2024
Nov 01,2024
0
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Good company with quick response times. Maegan is super helpful and very friendly :)...
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Oct 30,2024
Oct 30,2024
0
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I am very happy with the services provided by We Let Property. Maegan has been incredibly helpful, promptly forwarding my request for a mattress replacement and the issue with the lights was fixed swiftly. I appreciate the efficient and attentive service. thank you, We Let ...
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Oct 29,2024
Oct 29,2024
0
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What can i say.....
As a subcontractor working in the pest control industry and representing We Let i have nothing but appreciation for Bethanie for being Professional, helpful, understanding our profession and most of all efficient in all aspects of our work. from enquirey, arranging ...
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Oct 28,2024
Oct 28,2024
0
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Thanks Bethanie for the excellent and comprehensive report of my apartment. Its great to know all is going well....
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Oct 26,2024
Oct 26,2024
0
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I am a landlord who has been renting my flat out through WLP for many years now and always had a great service from them. Bethanie has been excellent with communicating and very efficient in bringing solutions to any issues that arise, which saves a ...
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Oct 25,2024
Oct 25,2024
0
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I have been renting for almost 18 months now with we let properties and I would highly recommend them.
They are quick to respond and super helpful.
Lately Bethanie has been helping me with a few issues and she is so friendly, efficient and professional.
Thank ...
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Oct 24,2024
Oct 24,2024
0
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I was present during a flat inspection for the first time. Bethanie was polite, friendly and very knowledgeable - answering any questions I had and putting my worries and anxieties to rest. She also proactively put in 2 work requests for me. All round very helpful, ...
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Oct 23,2024
Oct 23,2024
0
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All staff at We Let have been very approachable. They do everything by the book but in a very friendly and accommodating manner, demonstrating both their professionalism and personability.
In the few minor maintenance issues we've had with the property, the team had responded very ...
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Oct 22,2024
Oct 22,2024
0
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Friendly, reliable, good value.
No hesitation in recommending We Let Properties...
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Oct 21,2024
Oct 21,2024
0
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I reported a maintenance issue in my apartment via the website. I then received an email from Meagan Adae asking for some photos to assist with the issue. A few minutes after I replied, the contractor called me on his way to the property to ...
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Oct 19,2024
Oct 19,2024
0
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I get the best service from Jodie and I know that I can be an annoying tenant but she never loses her cool and is always professional and very friendly. She recently inspected my property and got everything fixed for me that needed to be ...
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Oct 18,2024
Oct 18,2024
0
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Ocean has been extremely professional , helpfull
Efficient , and importantly patient .
Well done for getting the job done Ocean
A credit to the team !!!...
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Oct 18,2024
Oct 18,2024
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Ocean was very professional and polite when she came for the inspection, I was in the apartment at the time and she didn't make me feel awkward and answered any question I needed answering....
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Oct 17,2024
Oct 17,2024
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Bethanie has been great to work with, well organised, friendly and always on call to help with anything....
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Wayne
(114)
Emma
(98)
Tracy
(53)
Katie
(39)
Michael
(26)
Jodie
(24)
Bethanie
(20)
Ocean
(9)
Maegan
(7)
Samuel
(4)
Maaria
(4)
Landlord Fees
Overall Fees
£690 (inc. VAT), On Completion (Fees are negotiable)Managed Tenancy Set Up Fee
Last updated on 24/07/2023, 1:20 PM by Wayne Eastman - DirectorTenant Fees
Overall Fees
£90 (inc. VAT), On CompletionMonthly Management Fee
Last updated on 24/07/2023, 1:20 PM by Wayne Eastman - DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:04 AM 04/04/2022 by
Best Letting Agent in Manchester 
