97% sales valuation accuracy
97% sales fee satisfaction
89% lettings valuation accuracy
90% lettings fee satisfaction
Aug 13,2017
Aug 13,2017
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Always there to help and support with any questions or queries I had. Would always phone me back if unable to answer my phone call.
Very professional and friendly at all times and made time to help with any paperwork I had.
Very professional and friendly at all times and made time to help with any paperwork I had.
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Latest Reviews
22nd Aug 2020
reviewed by 'Thomas'
24th Feb 2020
reviewed by 'Marie'
21st Jan 2020
reviewed by 'Jane'
1st Nov 2019
reviewed by 'Pete'
30th Oct 2019
reviewed by 'Alex'
Opening Hours
Address
Reeds Rains
Triangle House, 5 The Triangle
Clevedon
Avon
BS21 6NE
01275 872238
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 97% | £21,800 | £2,315,000 |
| Lettings | 89% | 90% | £615 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 25 | 0 | 32 | 0 | 12 | 0 | 5 | 2 |
Areas covered
- BS21
- BS49
- BS48
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 22,2020
Aug 22,2020
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This has probably been one of the most challenging periods to sell a home. Thankfully, Craig and Caitlin at Reed Rains were a great help in ensuring we were kept well informed, even when the situation did not look so good. Caitlin is a huge ...
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Feb 24,2020
Feb 24,2020
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Charlie was very helpful and knowledgable about the area. She stayed on after office hours to show us around the property, which we are very grateful to her for doing, as we had a 3 hour round trip.
Excellent customer service....
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Jan 21,2020
Jan 21,2020
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Very helpful agents who are extremely pleasant to deal with. Always keep you informed of the latest progress on your house sale....
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Nov 08,2019
Nov 08,2019
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Staff where amazing. Really helpful and knowledgeable. Highly reccomend as a first time buyer. Caitlin exceeded all expectations and was professional, polite and helpful all the way through the process....
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Nov 01,2019
Nov 01,2019
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When I needed to sell my mother's house, having never sold a property before, the process was simply explained to me by Reeds Rains, who were very helpful informing me of all that was happening from when the house was put on the market to ...
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Oct 30,2019
Oct 30,2019
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We thought all involved at Reeds Rains Clevedon (Tina, Craig and Caitlin we liaised with the most) were very helpful and professional in facilitating our move. 5/5....
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Oct 28,2019
Oct 28,2019
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I would thoroughly recommend Reeds Rains Clevedon for their professionalism, expertise and excellent customer service. Right from the start, the valuation meeting was thorough and informative, without being a hard sell. They had viewings booked in immediately and secured me an asking price offer within ...
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Oct 23,2019
Oct 23,2019
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My wife and I originally put our house on the market with a different agency, having been oversold on the price we would get. After six months of not much at all, we switched to Reeds Rains and had an interested buyer within a month ...
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Oct 24, 2019
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Many thanks for the great feedback, the team were determined to get you moving to prove we were the right choice. Looking forward to giving you the keys to your new home! Craig ...
Aug 08,2019
Aug 08,2019
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Good help given that we were selling a property 250 miles from home. Definitely a safe pair of hands in Craig....
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Jul 11,2019
Jul 11,2019
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We have recently sold and bought a property through Reeds Rains. The service was excellent! We were kept well informed all the way through. As first time moving, no question was too 'silly', the team were all very helpful. Thank you Reeds Rains!!...
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Jul 11, 2019
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Thank you for the feedback, we look forward to seeing the bungalow once you've finished the work! Thanks again for choosing Reeds Rains to help with your parents move. ...
Jul 10,2019
Jul 10,2019
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Caitlin at Reeds Rains Estate Agents worked relentlessly along with Craig to get the sale for my elderly parents house in Clevedon. They then battled to get it through to exchange and completion with a difficult chain with success. Line of Communication was excellent with ...
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Jul 10, 2019
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Thank you for leaving us a review, we really appreciate the feedback, it was a pleasure to help get your parents moved and I hope they will be very happy in their new home. ...
May 30,2019
May 30,2019
1
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We were very impressed with Caitlin from the start. For someone so young she has great presence and confidence. She listens carefully, she is diligent and was excellent at chasing the chain and keeping us posted....
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Comment on agent fees
The fees are far too high and I suspect the likes of Purple Bricks will start to put the squeeze on fees like these.
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Jun 04, 2019
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Many thanks for the positive comments, Caitlin was delighted to push the sale through for you, best wishes in your new home. ...
May 21,2019
May 21,2019
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The two staff we dealt mainly with where very pleasant and knowledgeable .They helped me fill out forms, which took a lot of pressure off as moving is quite an ordeal....
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Comment on agent fees
Reasonable
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May 28, 2019
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Many thanks for the feedback, very jealous of the views you will now be experiencing in your new home! ...
May 21,2019
May 21,2019
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Craig and the team did a great job marketing the house. Viewings started on the day the house went on the market and we sold within two & half weeks! Also, RR were very helpful after the sale, especially Caitlin who answered any queries which arose ...
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Comment on agent fees
Agents fees were reasonable.
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Jan 12,2019
Jan 12,2019
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Caitlin is helping me at this prescent time to find a property to rent.
She is Very Helpful, Friendly and Efficient at her job....
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Comment on agent fees
Good
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Jan 14, 2019
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Thank you for taking the time to leave Caitlin a review, hope you will be very happy in your new home. ...
Jan 10,2019
Jan 10,2019
0
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During the very long period before exchange Mike, Craig and Kelly have all given me really good support. I asked to view my property three times and was greeted with enthusiasm each time.
The team have been happy to liaise between solicitors to ascertain the ...
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N/A
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Jan 11, 2019
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Thank you so much Lesley for taking the time to leave a review for my team, I am delighted that you will be recommending Reeds Rains and good luck in your new home. Regards Charlotte. ...
Nov 15,2018
Nov 15,2018
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Craig kept me informed on a regular basis throughout selling my property. Prompt in responding to my queries and returning calls....
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Comment on agent fees
I agreed a set fee, reasonable
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Nov 19, 2018
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Many thanks for the feedback, communication is very important when buying/selling a home and it's an area we have looked to improve, so I'm delighted the team met to your expectations. ...
“Extremely helpful knowledgeable and informative from the initial valuation explanation and sale....”
Nov 15,2018
Nov 15,2018
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I've asked for advice previously and he was very helpful to me. I marketed the property with him as a result of this and was very pleased with the ensuing advice and the sale of course....
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Comment on agent fees
Well, parting with any money isn’t a great experience but I did my own research on the property valuation and I was both pleased and surprised by the Agents price and advice.
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Nov 08,2018
Nov 08,2018
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Very positive experience with our purchase through Reeds Rains. Caitlin was a star. Helpful, friendly and committed. She made the whole process very easy for us.
Great job!...
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Nov 07,2018
Nov 07,2018
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Mike was so friendly and helpful and made buying our first property run smoothly. He explained every step to us and answered any emails/calls promptly. Thank you!...
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Nov 07, 2018
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Thanks so much for leaving us a five star review; it's great to know our clients appreciate the efforts we go to. Buying or selling a property is a major step in most people's lives and so we place huge important on keeping our clients informed throughout the process. We hope you will be very happy in your new home and will be delighted to help if you have further property requirements at any time in the future. ...
Nov 06,2018
Nov 06,2018
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I cannot express how professional Reeds Rains performed as our estate agents.
Initially we had three agents come to evaluate and value our dads property, However once Craig visited us from Reeds Rains, we knew we were going to use them to sell our property. ...
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Comment on agent fees
Good and reasonable fees, no sae no fee
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Nov 07, 2018
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We really appreciate you sharing this information and thank you so much for giving us a five star review. Helping people sell their homes is something we, at Reeds Rains, are extremely passionate about and you are absolutely right, it's not just a job, delivering high levels of customer service is something we all feel very strongly about. Absolutely every client is extremely important to us and it is always our aim to make the whole process as straight forward and as stress free as possible for ...
Jul 31,2018
Jul 31,2018
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A big Thank You to all the team in assisting with the sale of my property. With particular thanks to Craig, Mike, Heidi and Caitlin for all the hard work....
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Comment on agent fees
In line with expectations
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Aug 02, 2018
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Thanks very much for sharing your experience and providing this fabulous five star review for Reeds Rains Clevedon. We pride ourselves on offering a first class, personal service and were delighted to deliver this when working with you to sell your property. Please do not hesitate to contact us should we be able to help you again in the future. ...
Jul 30,2018
Jul 30,2018
1
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All sales staff were totally professional, competent, patient and helpful. No problem was too small and they even found time to help with confusing parer work. Lengthly house sale chains are stressful and they gave the support we needed throughout this process. Also quite handy ...
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Jul 31, 2018
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Wow, thanks for leaving this fantastic five star review. It's good to know that we are delivering the service all at Reeds Rains strive to provide for our clients and we appreciate you helping to share the word about us.
It was our absolute pleasure to support you every step of the way and we wish you all the very best in your new home. ...
Jul 26,2018
Jul 26,2018
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A huge thankyou to Craig and Caitlin, they worked so hard to make our move possible. They listened to our frustrations and resolved the problems....
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Jul 31, 2018
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Thank you so much for taking the time to leave this fabulous five star review. Reeds Rains always strives to offer a first class service and it's great to know we are achieving that. It was a delight working with you, we hope you will be very happy in your new home and remember, we are always here if you need us again the future. ...
Jul 10,2018
Jul 10,2018
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Craig and the team were excellent though out the process of selling the house.
Told us what we had to do, found us specialists where necessary and advised us on what we needed to do to ensure the sale progressed quickly and smoothly.
The team ...
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Comment on agent fees
Very good value for money.
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Jul 10, 2018
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Many thanks for the feedback, delighted with the interest we had, four offers resulting with a sale price well in excess of the asking price, 60 days from agreeing the sale to exchange of contracts, a job well done! Thanks again for your comments. ...
Jul 10,2018
Jul 10,2018
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Craig and the team at Reeds Rains were very helpful from the outset, we mentioned months previously our interest in a particular area and Reeds Rains had remembered this and alerted us to a property. From the initial viewing through to the offer and completion ...
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Comment on agent fees
Comparable to other agents
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Jul 10, 2018
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Delighted we found the right house is a fantastic road, the team wish you and your family all the best in your new home and remember to call us out once all the work has been completed! Thanks for the feedback, Craig ...
Jul 10,2018
Jul 10,2018
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Craig and the team at Reeds Rains were very helpful from the outset, we mentioned months previously our interest in a particular area and Reeds Rains had remembered this and alerted us to a property. From the initial viewing through to the offer and completion ...
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Comment on agent fees
Comparable to other agents
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Jun 15,2018
Jun 15,2018
1
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Craig and his team were absolutely fantastic during the process of buying our first home. They answered all of our many questions and were very helpful. Great team and service. Thanks again...
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Jun 16, 2018
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Delighted to help you find your first home, it's a lovely home and we all know you will both be very happy there, thanks again for the feedback. ...
Jun 13,2018
Jun 13,2018
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From the moment Craig valued our property we have received excellent service, we were advised appropriately and positively on how to prepare our property to go on the market.
Throughout the viewings we received feedback and were kept up to date with what was happening ...
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Comment on agent fees
Good
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Jun 13, 2018
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Many thanks for your feedback, we really appreciate your comments and can't wait to give you your keys to the cottage next week! ...
Jun 04,2018
Jun 04,2018
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Mike quickly understood our requirements and was receptive to our wishes and wants. He guided us on issues we didn't fully understand and always responded to our approaches quickly and efficiently.
Top marks for a job done very well done...
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Comment on agent fees
Acceptable
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Craig
(34)
Mike
(18)
Caitlin
(15)
Kelly
(13)
Tina
(9)
Heidi
(9)
Roseanna
(2)
Charlotte
(1)
Norman
(0)
Vendor Fees
1.25% plus vatLandlord Fees
14% plus vatTenant Fees
No fees set. Last updated at 20/10/2022, 11:45 AM by Craig HelpsComplaints Procedure
No procedure set.
Last updated at 10:45 AM 20/10/2022 by Craig Helps
Best Estate Agent in Clevedon 
Best wishes, Craig and the team.