100% lettings valuation accuracy
99% lettings fee satisfaction
Jun 06,2012
Jun 06,2012
1
people found
this helpful
this helpful
This Agent presided over my property being comprehensively damaged whilst I was absent overseas - the first of three sets of tenants: flooded the kitchen several times damaging all base unit plinths; broke windows, kitchen units, kicked down doors and inspired the neighbours to call the police repeatedly. This tenancy culminated in the tenants 'doing a runner' owing rent - Morgan Associates never traced them or recovered the outstanding rent ..... so much for their ability to acquire meaningful references. The second set of tenants ran an informal business from my property [naturally without consent] and wore the place out. They repeatedly demanded a new central heating boiler (at a cost of some £,3000.00+) merely because they had not taken the trouble to read the operating instructions. On one occasion I returned from Libya and drove the length of the country - merely to meet the tenants and the Agent ... and to take [a mere] fifteen seconds to re-light the boiler pilot light! The final set of tenants seemed to use the place as a skip - upon their departure I made no less that eight trips to the Council tip in order to clear the property of their discarded and worn-out possessions. At the end of each tenancy the property was supposed to have been comprehensively cleaned - but never was. The place was finally 'recovered' in a filthy condition - with all carpets and curtains etc. ruined .... even the W.C. was broken/didn't work, and it took three days to clean the oven [once removed from its housing to the bottom of the garden]. It was impossible to take action against any particular tenant because this insouciant incompetent company simply didn't know who'd done what!! Quite frankly I think that they should be closed-down and no longer permitted to visit misery upon unsuspecting would-be Landlords. Personally I don't think that they care who lives in your propertiy or whether the tenants look after it or indeed actually pay for the privilege of living in it - in short, using them proved to be my worst nightmare come true..
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Latest Reviews
10th Aug 2021
reviewed by 'Anthony'
14th Jul 2021
reviewed by 'Thomas'
30th Oct 2015
reviewed by 'Mandy'
2nd Mar 2014
reviewed by 'raypatrick'
6th Jun 2012
reviewed by 'Landlord'
Opening Hours
Address
Morgan Associates
Rotunda Buildings Montpellier Exchange
Cheltenham
Gloucestershire
GL50 1SX
01242 547646
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 10,2021
Aug 10,2021
0
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IN OVER FIVE YEARS OF EXPERIENCE WITH MORGAN ASSOCIATES LETTING AND MANAGING MY PROPERTY I WOULD NOT HESITATE TO RECOMMEND THEM .THEIR COURTESY, INTEGRITY AND CONSUMMATE PROFESSIONALISM IN ALL ASPECTS OF MY RELATIONSHIP WITH THE TEAM HAS BEEN EXEMPLARY....
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Jul 14,2021
Jul 14,2021
0
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We cannot speak highly enough of Stuart and the team at Morgans. They quickly and efficiently rented out a property for us and were always there to answer any questions we had. Their knowledge and communication was exceptional and they were always on hand to ...
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Oct 30,2015
Oct 30,2015
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On talking and questioning basic facts about property I was interested in.I struggled to keep a conversation,they seemed to have no answers or offer to enquire.Were very much put out having to enquire on my behalf.Put out tone in the voice ...
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Mar 02,2014
Mar 02,2014
0
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Very professional staff but also very helpful and friendly. Sent me to view a property which was exactly what I required, rather than wasting my time. Always returned my phone calls and kept me up to date with everything. By far the most helpful agents ...
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Jul 28,2013
Jul 28,2013
1
people found
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The whole interaction has been unsatisfactory from day 1. The agent was disinterested on viewings, he didn't know details of work that would have to be done to give sufficient ventilation after I'd moved in and generally seemed to be in a rush to move on.
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What agent could do to change your mind?
Be more professional at every stage.Attached Filesnbsp;
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Jun 06,2012
Jun 06,2012
1
people found
this helpful
this helpful
This Agent presided over my property being comprehensively damaged whilst I was absent overseas - the first of three sets of tenants: flooded the kitchen several times damaging all base unit plinths; broke windows, kitchen units, kicked down doors and inspired the neighbours to call ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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