50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 08,2017
Aug 08,2017
3
people found
this helpful
this helpful
Very poor customer service. They have an email address for contact, but fail to respond in a timely manner - I had to send a few email to get information about a property I was interested in.
A few email exachanges later (after a complaint email from me), I asked to view the property, and they still haven't come back to me. I feel soory for the owner of the property - it was surveyed two years ago...and after my experience with this branch I can see why the proprty still hasn't yet been sold...
A few email exachanges later (after a complaint email from me), I asked to view the property, and they still haven't come back to me. I feel soory for the owner of the property - it was surveyed two years ago...and after my experience with this branch I can see why the proprty still hasn't yet been sold...
Comment on agent fees
Anything more than £1.00 would be expensive. Basically any seller wishing to sell in Dundee best stick to other estate agents. In fact, you would probably have more chance of selling your property by word of mouth than these guys.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £138,000 | £138,000 |
| Lettings | 0% | 50% | £795 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 14,2023
Feb 14,2023
0
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Carol and Meghan of the YourMove Dundee did a fantastic job of getting me a beautiful apartment owned by a lovely landlord.
They always responded to my mails promptly and calmed my anxiety about settling down in UK.
Carol promised she will get me the ...
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Feb 02,2023
Feb 02,2023
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If you are a landlord bear in mind that if you want to hand a notice to them they will charge you full month’s rent for each property.
It’s worth shopping around as there are other agencies that don’t do that.
Also ...
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Dec 14,2020
Dec 14,2020
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from start to finish, iv been ever so impressed with ian and the team, kept me in the loop[ at all times, great guy too, made me feel confident all would work out, and it did, offewr and sold within 2 days, great fixed price too, ...
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Aug 08,2017
Aug 08,2017
3
people found
this helpful
this helpful
Very poor customer service. They have an email address for contact, but fail to respond in a timely manner - I had to send a few email to get information about a property I was interested in.
A few email exachanges later (after a complaint ...
read full review
read full review
Comment on agent fees
Anything more than £1.00 would be expensive. Basically any seller wishing to sell in Dundee best stick to other estate agents. In fact, you would probably have more chance of selling your property by word of mouth than these guys.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
www.your-move.co.uk/help/complaints-process
Last updated at 3:38 PM 15/12/2015 by allAgents
