97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jul 26,2017
Jul 26,2017
2
people found
this helpful
this helpful
It was unfortunately a most disappointing experience dealing with Bradleys in Bovey Tracey. We were shown round the house in Chagford * but from that point on the impression we had was that Bradleys didn't wish to assist us in buying the house. Phone calls and emails went unanswered and according to the vendor our written offer was not correctly conveyed to her. Had I not contacted the vendor directly and then dealt through Knight Frank we would have lost the house. Unprofessional and lacking the slightest concept of service would be my summary. I obviously don't expect this review to be published but you did ask for my honest feedback and that is what I have provided.
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
22nd Aug 2022
reviewed by 'Chloe'
24th Apr 2022
reviewed by 'Mrs Court'
26th Sep 2021
reviewed by 'Jeffrey Holbrook'
3rd Jul 2021
reviewed by 'Susie Waite'
29th Jun 2021
reviewed by 'Sonia Maughan'
26th Jun 2021
reviewed by 'Gary Richardson'
Opening Hours
Address
Bradleys Estate Agents
28 Fore Street
Bovey Tracey
Devon
TQ13 9AD
01626 834900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £92,500 | £529,000 |
| Lettings | 100% | 99% | £625 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 15 | 0 | 47 | 1 | 40 | 3 | 3 | 0 |
Areas covered
- TQ13
- Bovey Tracey
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
I Highly Recommend Bradley's Estate Agents. I've had a great experience working with them to find our dream home. They've been prompt, professional, and incredibly helpful.
I can't speak highly enough of (Daniel Chapman ) His professionalism, knowledge, honesty, integrity and hard work ethics are very ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2022
Apr 24,2022
0
people found
this helpful
this helpful
I was impressed by the service we received from Jodi Thomas and her colleagues at the Bovey Tracey office. Jodi was especially diligent keeping us informed at every step of the process. One thing I really liked was that she always answered the phone with ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26,2021
Sep 26,2021
0
people found
this helpful
this helpful
Thank you for your excellent service. Due to an extended process Bradley's supported us with the same level of help from day 1 to exchange. I would recommend Bradley's to anyone buying or selling a property in the Bovey Tracey area. Thank you again. Arlene and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2021
Jul 03,2021
0
people found
this helpful
this helpful
I was very impressed with the service I received from Bradleys.
They kept me updated at every stage and could not have been more helpful.
All of the team were very friendly.
I would definitely recommend them to anyone who was thinking of selling or ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 29,2021
Jun 29,2021
1
people found
this helpful
this helpful
I bought a property through this office, dealing with *, who I initially found to be responsive and helpful. After a few weeks, I found out vendors failed to disclose structural changes, so ok I sought third party reports. With all this going on, unfortunately I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2021
Jun 26,2021
0
people found
this helpful
this helpful
Many thanks to the team at Bradleys Bovey Tracey, despite some challenging "buyers" they remained positive, friendly, and professional at all times, coming up with fresh marketing ideas and keeping us informed at every step. Highly recommended and best wishes to Tariq, Toby, and Lucy ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 18,2021
Mar 18,2021
0
people found
this helpful
this helpful
We had a fantastic experience with Bradleys. This was almost entirely down to our estate agent, Toby, who is by far the most down to earth and approachanle estate agent I have ever dealt with. He was incredibly helpful in keeping us informed, very quick ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2021
Mar 05,2021
1
people found
this helpful
this helpful
From the start Stuart had a very professional approach to finding us a new home, he updated us on a regular basis and let us know about new properties coming on. He always returned our calls and was forthcoming about any questions we had. We ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2020
Dec 05,2020
0
people found
this helpful
this helpful
Good service and very professional. Nice to have an agent who knows developer and area well. Very accommodating with viewings . Will recommend and would use again....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2020
Nov 20,2020
0
people found
this helpful
this helpful
Welcoming and Interested in the property being viewed
Social Distancing fully adhered too
Allowances made for the less mobile
Contactable 6 days a week by phone throughout would recommend this company...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2020
Sep 19,2020
1
people found
this helpful
this helpful
We have been very impressed with Bradley’s. Stewart and Terric have been very professional, helpful and friendly throughout the sale of our house. We would highly recommend Bradleys, and will definitely use them again in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 14,2020
Sep 14,2020
2
people found
this helpful
this helpful
I have been extremely impressed with the efficient service I have received from Bradley’s Estate Agents who I have just recently purchased a property through. I was able to view the property on the day I enquired and went back the following day and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2020
Aug 28,2020
1
people found
this helpful
this helpful
My partner and I have just relocated during lockdown which was incredibly stressful but thankfully we were dealing with Stuart! He has made the whole process so much easier! We would whole heartedly recommend Bradleys and Stuart in particular to anyone looking to buy or ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2020
Aug 05,2020
2
people found
this helpful
this helpful
After having a ruff time with Estate Agents and not really being sure if I could trust any after some terrible advice, myself and my daughter met Stuart Copeland at a house viewing. He took the time to give us some much needed advice on ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2020
Jul 09,2020
1
people found
this helpful
this helpful
Stuart has been extremely helpful, he is always very professional and willing to answer any questions I have had. Due to his professionalism, kind and thoughtful nature my move to Devon has been a very positive experience. I would highly recommend Bradley's estate agents....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2020
Jun 15,2020
1
people found
this helpful
this helpful
Stuart was really helpful from beginning to end, very efficient and aways there at the end of the phone to help with any questions or queries....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 29,2020
Feb 29,2020
4
people found
this helpful
this helpful
Our home was sold by Stuart and Lucy through the Buckfastleigh office(now closed unfortunately). We cannot commend them highly enough. They bent over backwards to support us until they moved to Bovey Tracey office and our sale was then managed by the Newton Abbot ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2020
Jan 18,2020
0
people found
this helpful
this helpful
Very professional but very friendly.
Guided us through our first property purchase.
We’re very informative and helpful.
We are now in our property and loving it,
Thank you Lee of Bovey Tracey Bradley’s....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09,2020
Jan 09,2020
1
people found
this helpful
this helpful
Stuart was based at Buckfastleigh when I put my property on the market.
I had moved from another agent who generated hardly any viewings with some dull photographs.
The difference with Bradley's was huge - great pics, accurate description of the property (unlike the previous ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2019
Oct 05,2019
0
people found
this helpful
this helpful
Friendly and helpful service from start to finish. Many thanks to Lee and all the Bovey office and Andy on commercial...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12,2019
Sep 12,2019
1
people found
this helpful
this helpful
Really positive experience - great service.
I really appreciated the honesty and good communication we experienced throughout the entire process. Would very happily use them to buy or sell in the future. Mitchell was particularly helpful throughout....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2019
Sep 03,2019
0
people found
this helpful
this helpful
We have been very pleased with Bradley's. We needed to sell quickly, Bradleys accepted the challenge and just over a week later, only a few days after our details were published, we sold 1.5% below asking price! The team were very courteous, enthusiastic and responsive throughout ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2019
Jul 26,2019
0
people found
this helpful
this helpful
We never had any problems from the agency. The regular house checks been arranged in advanced and been curried out in a timely manner. Excellent experience, thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2019
Jun 05,2019
0
people found
this helpful
this helpful
Brilliant service, very professional, wish we had gone with them sooner, easy to contact at all times, very helpful with our buying and selling, would recommend Bradley's at bovey Tracey...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 25,2019
Apr 25,2019
0
people found
this helpful
this helpful
Lee was very helpful from the start and tailored the sales experience around our needs, as we went through the sales process we were kept informed and the negotiations were handled well with good communication.
We realise that it is a buyers market at the ...
read full review
read full review
Comment on agent fees
Agents fees were comparable.
Was this helpful?
Yes
Yes
Apr 01,2019
Apr 01,2019
0
people found
this helpful
this helpful
We have recently purchased a property, Caitlin was friendly, at the viewing, providing information to us both during and after the viewing. After our offer had been excepted she was professional and kept the process moving along without being intrusive. After experiencing some very poor ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2018
Dec 20,2018
0
people found
this helpful
this helpful
Excellent service , kept on the loop at all times and made to feel as though we mattered, nothing to much trouble....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
I have been very satisfied with the staff at Bovey Tracey. There has always been someone on the end of the phone and if they have not been available to talk to they have always got in touch by phone or email swiftly. It has ...
read full review
read full review
Comment on agent fees
Good fee rate.
Was this helpful?
Yes
Yes
Nov 04,2018
Nov 04,2018
0
people found
this helpful
this helpful
purfect from start to finish, always kept informed about what was going on during the whole process. very pleased with the result...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2018
Aug 27,2018
0
people found
this helpful
this helpful
Fast and thorough, they do not mess about. They are kind and patient, at least Sam was, I dealt with him mainly. Excellent service. No badgering after completion. Thanks guys....
read full review
read full review
Comment on agent fees
Average, no complaints
Was this helpful?
Yes
Yes
Tariq
(94)
Daniel
(3)
Jodi
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 2:52 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Bovey Tracey 
Having looked into this matter further it is clear that there was a period of time where you were unable to proceed and so had to look at arranging funding and as a result was a little more complicated, however your position at that time was always accurately reported to the client, although your positioned changed at a later date.
We focus entirely on selling properties or we do not get paid and so misrepresenting your position would not benefit us at all.
We will look further into how we can improve any procedures internally as a result. Should you wish to discuss this further with us please feel free to email [email protected]. Thank you.