0% lettings valuation accuracy
33% lettings fee satisfaction
Jul 25,2017
Jul 25,2017
0
people found
this helpful
this helpful
We have been with Denfords for a number of years, as Denfords manage the block of flats, and we own a flat in the block.
I have to admit that I have not been over enthused by the service offered by Denrods, in that nothing seemed to happen, or if it did it took ages and much prodding.
Having said that, I had a need to enlist Denfords help recently.
The flat we own had over a number of years had a leak, which had undermined the shower bath etc etc. This was an obvious insurance claim, and Daniel sprang to my assistance immediately. Between us we managed to get the ok to proceed with fixing the problem, which I undertook and paid for.
Daniel then kept the insurers up to date, and forwarded all the infor theyrequested to make an assessment of payment.
It all took months as the insurers were very inefficient, and needed some heads banging together, to make ends meet.
However in the end we prevailed, and it was great to be advised that we would be reimbursed, not for the whole amount, but for most of it.. I am very happy with the service offered, and have even been told that an AGM will happen after a number of years without on.
I am completely happy with the service Denfords offer, and would recommend their services unreservadly..
I have to admit that I have not been over enthused by the service offered by Denrods, in that nothing seemed to happen, or if it did it took ages and much prodding.
Having said that, I had a need to enlist Denfords help recently.
The flat we own had over a number of years had a leak, which had undermined the shower bath etc etc. This was an obvious insurance claim, and Daniel sprang to my assistance immediately. Between us we managed to get the ok to proceed with fixing the problem, which I undertook and paid for.
Daniel then kept the insurers up to date, and forwarded all the infor theyrequested to make an assessment of payment.
It all took months as the insurers were very inefficient, and needed some heads banging together, to make ends meet.
However in the end we prevailed, and it was great to be advised that we would be reimbursed, not for the whole amount, but for most of it.. I am very happy with the service offered, and have even been told that an AGM will happen after a number of years without on.
I am completely happy with the service Denfords offer, and would recommend their services unreservadly..
Comment on agent fees
Any agents fees are too high as a matter of normality. It is the results one gets from the service offered which justifies or otherwise, the fees. In this case, just about works.. !
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Latest Reviews
5th Feb 2018
reviewed by 'Mark'
2nd Aug 2017
reviewed by 'Sarah'
25th Jul 2017
reviewed by 'Shower'
21st Jul 2017
reviewed by 'Ms'
17th Jul 2017
reviewed by 'Eric'
Opening Hours
Address
Denfords Property Management
Equity Court, 73-75 Millbrook Road East
Southampton
Hampshire
SO15 1RJ
02380386970
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 5 | 2 |
Areas covered
- Hampshire
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 05,2018
Feb 05,2018
2
people found
this helpful
this helpful
Not sure where to start really. We were lied to from the beginning about why our electric gates were open all day, a request to have them closed was either ignored or reasons made up for keeping them open. We debunked these reasons as lies ...
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Comment on agent fees
Terrible. What I want to say would probably be illegal and without full accounts and costs (including independent quotes) it would be hard to prove.
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Aug 02,2017
Aug 02,2017
1
people found
this helpful
this helpful
Working with Daniel has made my role of Director effective. Daniel has been central to ensuring that the property is well maintained and has advised , organised , and negotiated appropriately .
Aside from doing the necessary tasks, he has added a personal touch so that we can ...
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Comment on agent fees
Good value
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Jul 27,2017
Jul 27,2017
0
people found
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Brilliant service - fast response.
Email response in under an hour of contacting.
Team arranged for electrician to come and assess the same day.
Rare these days to get a person let alone a resolution so quickly!...
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Comment on agent fees
N/A Indirect
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Jul 25,2017
Jul 25,2017
0
people found
this helpful
this helpful
We have been with Denfords for a number of years, as Denfords manage the block of flats, and we own a flat in the block.
I have to admit that I have not been over enthused by the service offered by Denrods, in that nothing ...
read full review
read full review
Comment on agent fees
Any agents fees are too high as a matter of normality. It is the results one gets from the service offered which justifies or otherwise, the fees. In this case, just about works.. !
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Jul 21,2017
Jul 21,2017
0
people found
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Denfords oversee the managent company for the estate where I live, on behalf of all residents and owners. As a member of the Board of that company we have a relatively simple task in being responsible for the area between the estate and the local ...
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Comment on agent fees
Reasonable considering the size of the development and their responsibilities.
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Jul 17,2017
Jul 17,2017
4
people found
this helpful
this helpful
I would have given zero stars or less if it had been possible. The service we are receiving from this company is zero, communication is non existent. We are receiving next to nothing for the fees we pay. In all a total waste of space....
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Comment on agent fees
Waste of money!
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Feb 16,2017
Feb 16,2017
0
people found
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Denfords took over the management of my property in 2016 and since then I have seen a dramatic increase in the service levels, Denfords are friendly, reliable and go out of their way to do what they say they will. In particular Cheryl who has been ...
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Jan 30,2017
Jan 30,2017
2
people found
this helpful
this helpful
I would have selected Zero stars if the option was available.
Unhelpful, unfriendly and complete failure in resolving important issues in any sort of timely fashion. Communication is non-existent. Disgraceful Service...
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Feb 01, 2017
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I am sorry you have not been satisfied with our service if you would like to contact me direct I would be happy to discuss the issues you have with the building. ...
Apr 30,2013
Apr 30,2013
2
people found
this helpful
this helpful
I wish they managed all of our properties because they are :On the Ball Helpful Polite reliable. All agents are expensive but at least you get a good service for the outlay....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 8:57 AM 17/02/2017 by paul Denford
