Winnersh, RG41
4/5, 85 reviews
76% recommended
83% sales valuation accuracy
83% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Prospect Estate Agents, visit prospect.co.uk/valuation

“Made lots of promises kept none. Pictures were poor and ......”

Share on :
May 25,2012
Minithumbdown
By: 'Unhappy'
May 25,2012
5 people found
this helpful
Made lots of promises kept none. Pictures were poor and not put on internet site straight away and board not put up as agreed, then board was not suitable and could not be seen.They tried to persuade me to sell for a massive discount after first week, then I was constantly hassled and had to remind them I was the customer. Very rude and pushy, finally got sale and buyer tried massive reduction at last minute was hassled yet again to complete so they could get bonus, no interest in my position. Board left up sold and on internet 2 weeks after sale fell through. When I gave the required 2 weeks notice they took it off the internet immediatly.
This is a very pushy branch who do their utmost to make a sale at any cost to the seller, very unprofessional and extremely rude I will never recommend or do business woth them again
What agent could do to change your mind?
The agent should have delivered what was offered and agreed. At no time did I feel he was working for me in fact they were only interested in their bonus the minute you do not agree to their demands they stop working for you and leave you hanging while you are contracted to them.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sid10
Jun 29, 2012
I agree with you entirely. I cannot, of course, comment on other Prospect branches, but the Winnersh branch were a shambles from start to finish. Mr Graydon also tried to persuade me to accept a sales price way below market value (hence my 1* review further down the page). Alas, I believe our negative reviews have led to many fake ones above trying to mislead people. Please, if anyone reads these message boards, save yourself a lot of stress and angst and go to Davis Tate instead. After 16 weeks with Prospect, Davis Tate sold my property within 4 days and to the first person who viewed it.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 85
27th Jan 2023
reviewed by 'Holly Brown'
“Abi showed me around a property in Winnersh recently. She was absolutely lovely, easy to talk to whilst being completely ......”
20th Jul 2022
reviewed by 'Trevor'
“We have recently completed on a house that we purchased through Prospect, while we are happy with the property and ......”
31st Mar 2019
reviewed by 'Lynne'
“During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism.They ......”
6th Nov 2017
reviewed by 'Very'
“Am writing to say how delighted I have been with the professionalism and expert role Prospect Wiinnersh have undertaken in ......”
23rd Jan 2017
reviewed by 'N/A'
“We recently bought our new home, advertised through Prospect. We found Hannah to be really helpful during the time it ......”
19th Jan 2017
reviewed by 'Michelle'
“Hannah has been fantastic throughout the purchase of our new property, she has kept us up to date and has ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Address

Prospect Estate Agency
399 Reading Road
Winnersh
Berkshire
RG41 5LT
0118 979 6661

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 83% £222,000 £715,000
Lettings 0% 50% £1,300 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 5 38 6 18 2 6 7
Areas covered
  • RG10
  • Winnersh
  • RG14
  • Sindlesham
  • RG17
  • RG18
  • RG19
  • RG2
  • RG5
  • RG6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS NLA TDS The Guild Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Prospect Estate Agency Image 1
Bracknell, RG12
Camberley, GU15
Crowthorne, RG45
Farnborough, GU14
RG1
Maidenhead, SL6
Sandhurst, GU47
Warfield, RG42

“Abi at Winnersh...”

Share on :
Jan 27,2023
Minithumbup
claim your profile
Abi
By: 'Holly Brown'
Jan 27,2023
0 people found
this helpful
Abi showed me around a property in Winnersh recently. She was absolutely lovely, easy to talk to whilst being completely professional. I found her to be very knowledgable of the house and surrounding areas which is something I have found to be an issue with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have recently completed on a house that w......”

Share on :
Jul 20,2022
Minithumbdown
By: 'Trevor'
Jul 20,2022
0 people found
this helpful
We have recently completed on a house that we purchased through Prospect, while we are happy with the property and initial service we received after the first month there was little to no communication meaning I was constantly having to chase to find any inform ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Exceptional service...”

Share on :
Mar 31,2019
Minithumbup
claim your profile
Ryan
By: 'Lynne'
Mar 31,2019
0 people found
this helpful
During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism. They were on the ball from start to finish in selling our home but when we viewed properties through other agents, we felt so let down, ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Am writing to say how delighted I have been with ......”

Share on :
Nov 06,2017
Minithumbup
Staff profile picture
Hannah
Staff profile picture
David
By: 'Very'
Nov 06,2017
0 people found
this helpful
Am writing to say how delighted I have been with the professionalism and expert role Prospect Wiinnersh have undertaken in the sale of our property. I have dealt with many Estate Agents over the years and this agency has definitely been the most effective I ...
read full review
Comment on agent fees
Worth their fees
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 09, 2018
View all comments (1)
Thank you for sharing your positive experience with our team in Winnersh. ...

“We recently bought our new home, advertised through Prospect. We ......”

Share on :
Jan 23,2017
Minithumbup
Staff profile picture
Hannah
By: 'N/A'
Jan 23,2017
0 people found
this helpful
We recently bought our new home, advertised through Prospect. We found Hannah to be really helpful during the time it took to exchange and complete. When I picked up the keys, there was a beautiful bouquet of flowers for us too, which was a lovely ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 24, 2017
View all comments (1)
Thank you for the five stars ...

“Hannah has been fantastic throughout the purchase of our new ......”

Share on :
Jan 19,2017
Minithumbup
Staff profile picture
Hannah
By: 'Michelle'
Jan 19,2017
0 people found
this helpful
Hannah has been fantastic throughout the purchase of our new property, she has kept us up to date and has been invaluable in liasing with solicitors....
read full review
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 24, 2017
View all comments (2)
Thank you for the five stars. ...

“Ben was organised, attentive and hard-working. We felt he did ......”

Share on :
Jun 17,2016
Minithumbup
Staff profile picture
Ben
By: 'Nigel'
Jun 17,2016
0 people found
this helpful
Ben was organised, attentive and hard-working. We felt he did his professional (and successful) best for us in a complex situation - a very refreshing change from other agents we have known. Well done Prospect!...
read full review
Comment on agent fees
What was quoted was what we paid.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jun 20, 2016
View all comments (1)
Thank you for the five stars ...

“I was very disappointed with the sales process, we were ......”

Share on :
May 19,2016
Minithumbdown
By: 'Steve'
May 19,2016
0 people found
this helpful
I was very disappointed with the sales process, we were promised a lot when the house was taken on. However, when it actually came to the sale of the property it was poor. We were told we had 9 viewings one Saturday, and one person turned ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Hilary Tinsley
Jun 09, 2016
View all comments (1)
We are disappointed that the service you received was not to the standard that we pride ourselves on. Please contact the Director, Ian Macbeth on 0118 979 7770, to arrange a meeting to go over the points raised. ...

“Ben and all the staff at Prospect were fantastic. What ......”

Share on :
May 09,2016
Minithumbup
Staff profile picture
Ben
By: 'Paul'
May 09,2016
0 people found
this helpful
Ben and all the staff at Prospect were fantastic. What can I write except very very good! Ben got us a fantastic price on our property and all the guys, especially Thomas, were all very helpful not just on the phone, but also on viewings. ...
read full review
Comment on agent fees
Fees were competitive
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
May 09, 2016
View all comments (1)
Thank you for the recommendation. ...

“Did sell my house through the agent but not kept ......”

Share on :
Apr 12,2016
Minithumbdown
By: 'Gerry'
Apr 12,2016
0 people found
this helpful
Did sell my house through the agent but not kept in the loop being top of the chain after Adele left without my knowlege. Had to comunicate myself with all the parties involved in the chain to get completion in the end. Did not rate ...
read full review
Comment on agent fees
Poor for the work actually done.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was selling my property through another agent and was ......”

Share on :
Mar 01,2016
Minithumbdown
By: 'Disgruntled'
Mar 01,2016
2 people found
this helpful
I was selling my property through another agent and was subject to a spurious booking by C* T* (possibly others too, but I cannot evidence that) combined with a marketing campaign by B* H* encouraging me to move my business to Prospect Estate Agency. I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This agent went above and beyond, even though it was ......”

Share on :
Oct 09,2015
Minithumbup
By: 'Mandy'
Oct 09,2015
0 people found
this helpful
This agent went above and beyond, even though it was the Camberley branch that sold the property, it was Adele who was on hand to answer all my questions and kept me informed on the progress of the sale. There were a lot of problems ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Oct 19, 2015
View all comments (1)
Thank you for the positive comments. ...

“Adele contacted me to introduce herself after we had accepted ......”

Share on :
Oct 01,2015
Minithumbup
By: 'Michelle'
Oct 01,2015
0 people found
this helpful
Adele contacted me to introduce herself after we had accepted the offer on our house. She has been a 'god send' in liaising with other agents and solicitors and keeping us updated with where we are in the process. I actually feel quite relaxed as ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Oct 05, 2015
View all comments (1)
Thank you for the five stars ...

“I wasn't overly impressed with the services for selling my ......”

Share on :
Aug 17,2015
Minithumbdown
By: 'Kingston'
Aug 17,2015
0 people found
this helpful
I wasn't overly impressed with the services for selling my house, it took ages to sell, we have tonnes of no shows, I often ended up showing around people by myself as prospect were too busy etc. However Adele in the after sales team was ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Aug 19, 2015
View all comments (1)
Whilst we are delighted that the service from Adele was amazing, we are very disappointed that you had so many 'no shows' and that our staff were not available to undertake viewings. Please contact me so that I can look into this more fully. Hilary Tinsley Support & Operations Manager, 0118 907 3128 or [email protected] ...

“We were first time buyers and Prospects made the whole ......”

Share on :
Jul 15,2015
Minithumbup
Staff profile picture
Ben
By: 'keith'
Jul 15,2015
0 people found
this helpful
We were first time buyers and Prospects made the whole process really easy from beginning until the end. Adele was always on hand to keep us informed of what was happening and what we needed to do next, she made dealing with our solicitors much ...
read full review
Comment on agent fees
Agents fees were very competitive
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jul 16, 2015
View all comments (1)
Thank yo for sharing your 'excellent service' experience and for the five stars. ...

“Ben Hamlin, the branch manager over valued the property and ......”

Share on :
Jun 22,2015
Minithumbdown
By: 'Grainger'
Jun 22,2015
0 people found
this helpful
Ben Hamlin, the branch manager over valued the property and didn't deliver on the promises he made regarding the services they offered. Once he had us "signed up" he showed no further interest in the sale of the property and left it to Hugo and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We decided to sign with Prospect Winnersh in February 2015 as ......”

Share on :
May 16,2015
Minithumbdown
By: 'Simone'
May 16,2015
1 people found
this helpful
We decided to sign with Prospect Winnersh in February 2015 as we were looking to sell our property. After a reasonable sales pitch from Ben Hamlin the branch manager who promised us all sorts of wonderful things, we went eith Prospect. That was more or less ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
May 19, 2015
View all comments (1)
We are sorry that you have not experienced the service that we pride ourselves on and there were problems with viewings. All viewing should be confirmed with the vendor and this has been reiterated to the team. We did book 36 viewings whilst marketing your property but regretfully some people do not attend or cancel, even though we do contact them the day before the appointment to check that they are going to attend. We wish you every success with your onward move and are sorry that we were una ...

“The engagement with Prospect was professional throughout the transaction from ......”

Share on :
May 06,2015
Minithumbup
By: 'Michael'
May 06,2015
0 people found
this helpful
The engagement with Prospect was professional throughout the transaction from the initial valuation through the sales process. Our regular weekly update calls with Hugo were very welcome and helped move along what ended up a more complicated transaction than we originally envisaged. Of the estate ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
May 06, 2015
View all comments (1)
Thank you for the five stars. ...

“Very supportive and friendly, let me ask lots of stupid ......”

Share on :
Apr 07,2015
Minithumbup
By: 'Neuk'
Apr 07,2015
0 people found
this helpful
Very supportive and friendly, let me ask lots of stupid questions and kept me calm. Took the time to call us and also very active on email which was great as it reduced number of visits to the office!...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Apr 08, 2015
View all comments (1)
Thanks you for the five stars ...

“The service, support & efficiency we received from Hugo (Chapman) & Adele (......”

Share on :
Mar 20,2015
Minithumbup
By: 'Claudine'
Mar 20,2015
0 people found
this helpful
The service, support & efficiency we received from Hugo (Chapman) & Adele (Jode) were excellent - second to none. They communicated with us on a regular basis from viewing the property to completion, keeping us in the loop at all times. As for everyone, this was a ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 25, 2015
View all comments (1)
Thank you for sharing your positive experience. ...

“We bought our new house via Prospect Estate Agents in ......”

Share on :
Mar 13,2015
Minithumbup
By: 'Pedro'
Mar 13,2015
0 people found
this helpful
We bought our new house via Prospect Estate Agents in Winnersh. Hugo was always available to talk and always responded promptly to emails, which made us feel reassured that progress was being made. Adele also was a great help, even helping us arrange insurance for ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 16, 2015
View all comments (1)
Thank you for the recommendation. ...

“I have recently purchased 2 properties from Prospect Estate Agency. The ......”

Share on :
Mar 11,2015
Minithumbup
By: 'Waseem'
Mar 11,2015
0 people found
this helpful
I have recently purchased 2 properties from Prospect Estate Agency. The sale of both of these properties was overseen by sales progression team and my point of contact was Adele Jode who dealt with solicitors, vendor and myself and kept the process as painless as possible ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 13, 2015
View all comments (1)
Thank you for sharing your comments and we look forward to assisting again you in the future. ...

“I was very pleased to have met such a professional ......”

Share on :
Mar 07,2015
Minithumbup
By: 'Kal'
Mar 07,2015
0 people found
this helpful
I was very pleased to have met such a professional invidual as Hugo as my first contact with Prospects. I was treated with great appreciation and the transaction went very smoothly. Overall if I was to ever purchase or sell a property in Berkshire then ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 13, 2015
View all comments (1)
Thank you for the positive comment. ...

“Adele went the extra yard for us beyond the standard ......”

Share on :
Mar 03,2015
Minithumbup
By: 'Andrew'
Mar 03,2015
0 people found
this helpful
Adele went the extra yard for us beyond the standard scope of services. We were very impressed with her follow up services. Hugo was very professional in closing the transaction and also very approachable. A huge thank you to both of you for your kind ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 13, 2015
View all comments (1)
Thank you for sharing your positive comments. ...

“Hugo and Adele at Prospect Winnersh office handled our sale. ......”

Share on :
Mar 02,2015
Minithumbup
By: 'Richard'
Mar 02,2015
0 people found
this helpful
Hugo and Adele at Prospect Winnersh office handled our sale. As with all sales of property, there were a number of challenges along the way compounded by the fact we were managing this from overseas and not able to attend in person. The attitude and ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 02, 2015
View all comments (1)
Many thanks for the recommendation. ...

“We bought & sold through Prospect. Firstly we dealt with Ryan ......”

Share on :
Feb 10,2015
Minithumbup
By: 'Mrs'
Feb 10,2015
0 people found
this helpful
We bought & sold through Prospect. Firstly we dealt with Ryan the manager, apparently he has been moved to the Camberley office now (poor them) he was a complete bully, he had a very slimy cocky (typical estate agent) attitude. Then we dealt with Hugo, apart ...
read full review
Comment on agent fees
Too high!
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Feb 16, 2015
View all comments (1)
We are very sorry that you found one of our staff did not offer the level of service that we pride ourselves on and are delighted that Hugo was so pleasant to deal with. ...

“Both Dan and Hugo kept me informed regularly throughout the ......”

Share on :
Feb 06,2015
Minithumbup
By: 'Alex'
Feb 06,2015
0 people found
this helpful
Both Dan and Hugo kept me informed regularly throughout the sale of my property. At all times I found them both very professional and helpful as this is the first time I have sold my house. I would definitely sell or buy through Propspects again....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Feb 09, 2015
View all comments (1)
Thank you for the positive review. ...

“Overall our sales transaction was really smooth, however, like all ......”

Share on :
Feb 02,2015
Minithumbup
By: 'Harps'
Feb 02,2015
0 people found
this helpful
Overall our sales transaction was really smooth, however, like all sales and purchases, things don't always go to plan - whenever there was a need to communicate with Prospect, Hugo was efficient, returned calls promptly and able to chase people as and when necessary. Hugo ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Feb 09, 2015
View all comments (1)
Thanks for sharing your positive experience ...

“Very helpful and persistant in finding the right buyer for ......”

Share on :
Jan 09,2015
Minithumbup
By: 'Mr'
Jan 09,2015
0 people found
this helpful
Very helpful and persistant in finding the right buyer for our property. Very supportive when our purchase too longer than expected. Hugo was personally involved in proceedings until completion which we very much appreciated since it's above and beyond what we would have expected his ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 09, 2015
View all comments (1)
Thank you for sharing your positive comments ...

“My husband and I purchased a property through the Winnersh ......”

Share on :
Dec 21,2014
Minithumbup
By: 'Joanne'
Dec 21,2014
0 people found
this helpful
My husband and I purchased a property through the Winnersh office and have dealt solely with Hugo Chapman. Hugo has been professional, approachable, helpful and a pleasure to deal with throughout this whole process. He has been timely when dealing with issues that have occurred ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Jan 02, 2015
View all comments (1)
Thank you for posting your positive comments. ...
Staff picture David
(34)
Staff picture Roberto
(10)
Staff picture Fenella
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:09 AM 14/01/2016 by allAgents

Awards won by Prospect Estate Agency, Winnersh RG41 5LT



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn