20% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Jul 18,2017
Jul 18,2017
4
people found
this helpful
this helpful
0 stars
Please think twice before renting anything through John D Wood.
I am only giving them 1 star because giving them 0 stars is not an option on this website.
The level of service given by John D Wood has been less than 0. When they finally reply to emails their replies clearly states that they have not read our email through and certainly not understand the clear instructions given. This is strange since it has taken them usually between 7 and 10 working days to reply to emails.
We have had several issues with our rental property, and of course non of these have been of the fault of John D Wood, however as estate agents and property management company it is their responsibility that the issues are fixed. As tenants there is not much we can do when the property management company refuse to fix simple problems such as leak in the roof, malfunctioning electrical appliances, and many many more issues. Most issues are still outstanding 1 year later and John D Wood has now finally said that they will not fix any of the issues.
We have gone through their complicated complaints procedures and we have now finally had to involve the property ombudsman.
Please think twice before renting anything through John D Wood.
I am only giving them 1 star because giving them 0 stars is not an option on this website.
The level of service given by John D Wood has been less than 0. When they finally reply to emails their replies clearly states that they have not read our email through and certainly not understand the clear instructions given. This is strange since it has taken them usually between 7 and 10 working days to reply to emails.
We have had several issues with our rental property, and of course non of these have been of the fault of John D Wood, however as estate agents and property management company it is their responsibility that the issues are fixed. As tenants there is not much we can do when the property management company refuse to fix simple problems such as leak in the roof, malfunctioning electrical appliances, and many many more issues. Most issues are still outstanding 1 year later and John D Wood has now finally said that they will not fix any of the issues.
We have gone through their complicated complaints procedures and we have now finally had to involve the property ombudsman.
Comment on agent fees
With the level of service they provide, they should not be charging people.
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Latest Reviews
17th May 2021
reviewed by 'NG'
15th Mar 2018
reviewed by 'Poppy'
10th Jul 2017
reviewed by 'Laura'
6th Jul 2017
reviewed by 'Marvin'
1st Dec 2016
reviewed by 'Kensington'
Opening Hours
Address
John D Wood & Co
125 Gloucester Road
South Kensington,London
Greater London
SW7 4TE
020 7717 5163
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 20% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £3,000 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 17,2021
May 17,2021
1
people found
this helpful
this helpful
RUN AWAY FROM THEM!
I have lived in many flats in London and never have I experienced such a terrible process. First of all, we wrote down a formal offer with 1 only requirement. After our offer was accepted and we payed one week worth of ...
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Mar 15,2018
Mar 15,2018
2
people found
this helpful
this helpful
.... useless unhelpful do not listen to what you say
. the whole team are unhelpful and unresponsive and liars ... I am renting for a short period of time - whilst I buy somewhere new and the lettings girls not only told me I should just agree ...
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Comment on agent fees
Bad -
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Jul 18,2017
Jul 18,2017
4
people found
this helpful
this helpful
0 stars
Please think twice before renting anything through John D Wood.
I am only giving them 1 star because giving them 0 stars is not an option on this website.
The level of service given by John D Wood has been less than 0. When they finally reply ...
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Comment on agent fees
With the level of service they provide, they should not be charging people.
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Jul 10,2017
Jul 10,2017
0
people found
this helpful
this helpful
It was a pleasure to work with Jeremy Best for my clients looking for a home in Chelsea London
His professionalism knowledge and politeness even at stressful times was excellent. I would highly recommend him
I look forward to working with you again soon...
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Comment on agent fees
Good
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Jul 06,2017
Jul 06,2017
2
people found
this helpful
this helpful
have been waiting for them to return my money for over 6 weeks now. Chasing every day - a new excuse every day....
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Dec 01,2016
Dec 01,2016
4
people found
this helpful
this helpful
I agree with other reviewers. These are the worse agents we have ever dealt with. Incompetent and arrogant, they make mistakes and don't correct them or even apologise. They treat tenants with contempt. They also send contractors who are unauthorised to enter tenants' homes and ...
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Feb 24,2014
Feb 24,2014
4
people found
this helpful
this helpful
This is the most INCOMPETENT estate agent I have ever come across. They are unhelpful, rude, and they are frankly bad at their jobs. I get no response from the property management (took me two months to get a doorknob replaced - just no response ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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