75% sales valuation accuracy
83% sales fee satisfaction
75% lettings valuation accuracy
88% lettings fee satisfaction
Jul 05,2017
Jul 05,2017
4
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I spent my last academic year with this agency and if I had to sum up my experience overall in a single word, it would be HORRIBLE. The smallest problems stretch toward the absolute lack of respect and the complete rudeness of the manager, not only in the way that he speaks towards you but also the handling of anything. He helped me move my items from one property to another a couple of times, and both times he held no regard or respect in the handling of my belongings, literally THROWING them onto the floor without a care for damaging them. When telling him about a problem, he simply doesn't care. He will at best, come to the property, look at it and then leave and never addres it ever again so if you do come across any problems, don't hold your breath in it being solved any time soon. Hence why I just stopped in general informing this agency of any problems.
Also beware that this agency are not transparent in anything. They are shady in the way they handle everything and will walk into the property whenever they choose with no prior notice. So often and with so much tampering, I was worried random people had gotten into the house at some point. You will often find yourself minding your own business, then suddenly hearing the front door unlock and then many voices of people entering with no warning. It leaves an unpleasant feeling for some weeks, when you're wondering when the next time it will happen. If you ask the agency to provide notice as a response to random enterings of the property, they will just be rude to you and certainly not comply.
My time with this agency was littered with problem after problem and to finish for dessert, always expect a full serving of rudeness and lack of respect. Unreliable, shady and horrible. I endeavor that you steer clear.
Also beware that this agency are not transparent in anything. They are shady in the way they handle everything and will walk into the property whenever they choose with no prior notice. So often and with so much tampering, I was worried random people had gotten into the house at some point. You will often find yourself minding your own business, then suddenly hearing the front door unlock and then many voices of people entering with no warning. It leaves an unpleasant feeling for some weeks, when you're wondering when the next time it will happen. If you ask the agency to provide notice as a response to random enterings of the property, they will just be rude to you and certainly not comply.
My time with this agency was littered with problem after problem and to finish for dessert, always expect a full serving of rudeness and lack of respect. Unreliable, shady and horrible. I endeavor that you steer clear.
Comment on agent fees
I wasn't informed of the admin fees and at one point, redrawing a contract I wasn't informed of additional fees until AFTER and on the day when I was due to sign the contract.
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Jul 05, 2017
A vindictive review from a vindictive tenant who caused problems throughout the academic year. Signed with a landlord, wanted to move (we moved her) then wanted to move back (We even helped her do so in our own vehicles) (thats when we must have allegedly dropped her items). Left a trail of dirt and grime in every property she lived. Even when all the other tenants had moved on (the ones she blamed for dirt) the place got dirtier. Emailed and texted in the early hours of morning for points best addressed in business hours. Unfortunately dont think this tenant will be happy anywhere.
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Opening Hours
Address
Jones Cameron
86 Plungington Road
Preston
Lancashire
PR1 7RA
01772 888887
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 83% | £68,000 | £68,000 |
| Lettings | 75% | 88% | £290 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 4 | 2 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 28,2023
Jun 28,2023
0
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Jones Cameron is the best property agency I've ever known, friendly and helpful staff, particularly Jennifer , she's such an angel just like allother member of the team....
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Sep 06,2022
Sep 06,2022
2
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Don't bother to deal with Jones Cameron if you want to sell your property. They never returned my emails or telephone calls, for over 3 months. Good intention and eager at first - but don't deliver. I was always chasing them and never got anywhere. Went ...
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Jul 31, 2024
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This company is a joke. I had an issue with a tenant of theirs, who lived above me. They had an electric fan running which is fine but to leave it on overnight which was not only noisy but an obvious fire hazard. So I made a complaint. No reply! Then the director knocked on my door. He threatened me and said " I know how to solve this I'll put a big black Nigerian in there, that will sort the problem out". I spoke to him outside and when my friend interviened his son started to threaten him sayi ...
Jul 30,2020
Jul 30,2020
0
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Only been in my flat for 2 weeks but so far I can't fault it one or two teething problems but they sorted them out straight away fingers crossed I continue to get the wonderful service for a long time as I love the flat thanks ...
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Sep 22,2018
Sep 22,2018
0
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i have been dealing with jones cameron agents for the last 3 years via my daughter who is their tenant. they have been professional, helpful, reassuring and proactive in resolving the small issues that she had. they have a good maintenance service and the flats have ...
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Comment on agent fees
very reasonable. it's a buisness afterall and not a charity.
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Apr 30,2018
Apr 30,2018
1
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REALLY DISAPPOINTED BY CUSTOMER SERVICE!!!
On the 24th of April 2018 I wrote an email about one property: https://www.placebuzz.com/property-for-rent/details/18365008 (originally on http://www.rightmove.co.uk but now not available here)
Estate agent Paul called me back immediately and informed me ...
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Feb 22,2018
Feb 22,2018
0
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Came home to find somebody had been in my property without my permission I wasn't even told no right to do this...
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Jan 15,2018
Jan 15,2018
0
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We purchased a buy to let property through this agent and we were very pleased by the friendly help we were offered.
We attended about 6 possible premises before deciding on one and purchasing. We received all the advice you could ask for and the agent ...
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Oct 31,2017
Oct 31,2017
0
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I have let my property with Jones Cameron for the past five years and have found them truly helpful throughout. They have dealt with all the little headaches without involving me and left me to get on with my real job. Can recommend them enough....
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Comment on agent fees
Very competitive
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Oct 13,2017
Oct 13,2017
1
people found
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this helpful
Bought rental houses via JonesCameron- absolute too too service from 'cradle to grave ' couldn't be more helpful , professional and friendly - helped tenant finds , any works required - absolute pleasure and so helpful...
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Jul 05,2017
Jul 05,2017
4
people found
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I spent my last academic year with this agency and if I had to sum up my experience overall in a single word, it would be HORRIBLE. The smallest problems stretch toward the absolute lack of respect and the complete rudeness of the manager, not ...
read full review
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Comment on agent fees
I wasn't informed of the admin fees and at one point, redrawing a contract I wasn't informed of additional fees until AFTER and on the day when I was due to sign the contract.
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Jul 05, 2017
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@The Anonymous Agent:
I could write a dissertation and provide evidence of the poor service and experiences I have endured from this agency. The only highlight of it was Debbie who actually tried to communicate with respect, and she was an absolute delight.
As for leaving dirt and grime I can only assume you mean at the property that I was basically forced out of, and had to move within two hours notice where you then came to "clean" the property that I had scheduled to clean the following w ...
Sep 12,2014
Sep 12,2014
2
people found
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this helpful
Soooo helpful quick easy move viewed on Friday accepts terms. The team at Cameron Jones ensured a cooker was fitted on a Saturday as I needed a quick move Key's handed to me same day.... excellent excellent excellent.. couldn't reccomend highly enough. 1st class....
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Comment on agent fees
Everything 1st class, property management team couldn't b better in my humble opinion.
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Aug 05,2013
Aug 05,2013
8
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Awful service received and i have been with alot of estate agents. They dont turn up for viewing making you wait for over half an hour and you need to make calls to the office for updates. Your phone call is slammed down and the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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I could write a dissertation and provide evidence of the poor service and experiences I have endured from this agency. The only highlight of it was Debbie who actually tried to communicate with respect, and she was an absolute delight.
As for leaving dirt and grime I can only assume you mean at the property that I was basically forced out of, and had to move within two hours notice where you then came to "clean" the property that I had scheduled to clean the following weekend, but your surprise visit and the mistake of double booking multiple tenants within a property meant I had no notice to do a general clean up. In addition, I hope you know that when the clients who lived in that property I was asked to leave due to the AGENCYS mistake, they did not clean any communal areas.
Im happy to speak to anybody who wants more information on my experience with this agency, with photographic evidence exchanges, the multiple false promises and lies and such. I dont know if you treated me worse simply for being a student or for ethnicity reasons but I am sure you have your fair share of people who do have pleasant experiences, however mine was not, and theres nothing wrong with me explaining my point of view.