Coventry, CV1
4.6/5, 32 reviews
91% recommended
91% sales valuation accuracy
88% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“I had the misfortune of using these agents and WOULD ......”

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Jun 27,2017
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By: 'HONESTREVIEW'
Jun 27,2017
2 people found
this helpful
I had the misfortune of using these agents and WOULD NOT RECOMMEND to anyone they DID NOT offer any customer service and if you want to do all the leg work yourself and have money to waste then go ahead USELESS. Didn't want to give a 1 raring but wouldn't let me post my review
Comment on agent fees
Bad
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By: Neil Price Franchise Director
Jun 27, 2017
I am very sorry to read this very poor review. I am not sure which client you are, which property it relates too or if this review even relates to Reeds Rains Coventry office.
I am not aware of any current or past customer complaints but i would be very happy to investigate this should you wish to contact me further . Regards Neil Price Franchise Director.

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Latest Reviews

View all Reviews 32
10th Dec 2022
reviewed by 'Tina'
“Excellent service. Neil arranged and showed potential clients the property on my behalf. Had an offer within a few days ......”
15th Nov 2022
reviewed by '[email protected]'
“Excellent service throughput a prolonged sale. No fault of Neil Price , Cheryl and the team.Always helpful and kept me ......”
1st Apr 2021
reviewed by 'JACQUELINE D'ARCY'
“Brilliant estate agents. They are really on top of the whole process and kept me fully informed at each stage. ......”
5th Jan 2021
reviewed by 'Sushmita'
“The lady called Cheryl at the Coventry Branch is disrespectful and rude. Inspite of me emailing the company regarding the ......”
15th Nov 2020
reviewed by 'Steve'
“Very pleased with Reeds Rains, always kept me in the loop with my sale. Staff were professional and nothing was ......”
5th Jun 2020
reviewed by 'Haz'
“Fantastic service starting with a great property listing through to completion. Neil always kept me updated throughout the sales process. ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Reeds Rains
15 -17 Warwick Row
Coventry
West Midlands
CV1 1EJ
02476 256301

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 88% £131,500 £365,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 20 2 4 0 4 1
Areas covered
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8
  • CV32
  • CV47
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service. Neil arranged and showed p......”

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Dec 10,2022
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Neil
By: 'Tina'
Dec 10,2022
0 people found
this helpful
Excellent service. Neil arranged and showed potential clients the property on my behalf. Had an offer within a few days of being on the market. Was kept up to date by Neil or Cheryl. Emails/phone queries answered within 24 hours. Thank you very much....
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“Excellent service...”

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Nov 15,2022
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Cheryl
By: '[email protected]'
Nov 15,2022
0 people found
this helpful
Excellent service throughput a prolonged sale. No fault of Neil Price , Cheryl and the team.Always helpful and kept me fully informed....
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“Best estate agents in Coventry...”

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Apr 01,2021
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Cheryl
By: 'JACQUELINE D'ARCY'
Apr 01,2021
0 people found
this helpful
Brilliant estate agents. They are really on top of the whole process and kept me fully informed at each stage. Extremely professional and efficient. Cheryl is a great asset to the firm and her emails and phone calls keep all of the stress out of ...
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“Avoid! Disrespectful staff...”

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Jan 05,2021
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Cheryl
By: 'Sushmita'
Jan 05,2021
1 people found
this helpful
The lady called Cheryl at the Coventry Branch is disrespectful and rude. Inspite of me emailing the company regarding the cancellation to view a property, I was bitterly told off on the 2nd of Jan and threatened to be removed from Reed Rains Database by ...
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“Very pleased with Reeds Rains, always kept me......”

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Nov 15,2020
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Neil
By: 'Steve'
Nov 15,2020
0 people found
this helpful
Very pleased with Reeds Rains, always kept me in the loop with my sale. Staff were professional and nothing was to much trouble. Would recommend....
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“Fantastic service starting with a great property listing through to ......”

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Jun 05,2020
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Neil
By: 'Haz'
Jun 05,2020
0 people found
this helpful
Fantastic service starting with a great property listing through to completion. Neil always kept me updated throughout the sales process. I never felt under pressure to accept an offer and he genuinely looked after my best interests....
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“Reeds Rains house sale in Styvechale....”

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Jan 04,2020
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Cheryl
By: 'Cynthia'
Jan 04,2020
0 people found
this helpful
I sold my house in November it was advertised for five months . Neil and Cheryl and staff helped me and kept me in touch with the feedback from the viewings throughout what was a difficult time for the housing market. They were always pleasant and ...
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“Fantastic service...”

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Mar 09,2019
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Beverley
By: 'Beverley'
Mar 09,2019
0 people found
this helpful
Met Neil in early January for a valuation. He clearly knew his stuff and the Coventry market. Two weeks later and three viewings all interested they secured two full asking price offers and after best a finals a price £3K over asking price. Neil,Cheryl ...
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Comment on agent fees
Very fair fee for the work they did and certainly would use every time over an online agency. This sale would not have happened without their personal expertise.
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“Excellent marketing service...”

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Dec 20,2018
Minithumbup
By: 'Juliesahib'
Dec 20,2018
0 people found
this helpful
From start to finish the service provided by Neil, Cheryl and Ben has been excellent. The photos were amazing, and all 6 viewings were with genuine and interested buyers - we actually sold on the first day to the second viewer for the full asking price ...
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Comment on agent fees
Yes, we could have sold cheaper with an online company, maybe, but we considered the fee charged to be very reasonable, and the quality of the marketing was far superior.
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“Apartment sale...”

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Nov 21,2018
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Cheryl
By: 'Tom'
Nov 21,2018
0 people found
this helpful
RR have just sold our flat....a difficult sale as a short lease, a company was buying and viewing was difficult but all dealt with efficiently and promptly. The follow up procedures and responses to queries was excellent. And to top it it , it was ...
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Comment on agent fees
Fantastiv value!!
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“Great Service...”

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Nov 02,2018
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Ben
By: 'Fran&Dave'
Nov 02,2018
0 people found
this helpful
Great Service from day one from the knowledgeable and friendly staff. They constantly kept you up to date with viewing times, as well as feedback from them. An excellent alround proffessional company to deal with. Many Thanks....
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Good
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“Great...”

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Nov 01,2018
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Neil
By: 'Rosie'
Nov 01,2018
0 people found
this helpful
Really recommend reids reins great friendly staff available to suit your needs. They are very quick and professional. Cudnt ask for anymore :)...
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Comment on agent fees
Really worth the money good team there for your needs and really friendly to :)
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“Excellent Service...”

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Aug 02,2018
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Cheryl
By: 'Steevie'
Aug 02,2018
0 people found
this helpful
Chose to use Reeds Rains to market my house I was selling, as their quotation was very competitive and the valuer (Neil) was very professional, polite and helpful in answering all my questions. I found their online itinerary timeline very useful and informative. They managed ...
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Comment on agent fees
Good value and factoring in the full service barely any more expensive than the modern up front fee agents.
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“Brilliant customer service...”

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Jun 29,2018
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Cheryl
By: 'R.M'
Jun 29,2018
0 people found
this helpful
Both Cheryl & Neil were brilliant throughout the purchase of my first property. Always happy and willing to help. I would definatley use Reeds Rains again and hope to be able to deal with them in the future. Many thanks to you both....
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“Very helpful approachable and professional person. He is highly recommended ......”

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Nov 10,2017
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Katan
By: 'Rina'
Nov 10,2017
0 people found
this helpful
Very helpful approachable and professional person. He is highly recommended as he saved me £90 per month on my mortgage....
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Comment on agent fees
Good
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“We came into so our mortgage renewal and Katan managed ......”

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Nov 07,2017
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Katan
By: 'Sinead'
Nov 07,2017
0 people found
this helpful
We came into so our mortgage renewal and Katan managed to save us £60 a month and shorten our team by 5years. We went into the office to soon but gathered all the information so when it was time to renew it was quick and easy. ...
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Comment on agent fees
We had already paid this when we first took out our mortgage
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“Having used Reeds Rains previously when remorgaging I felt more ......”

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Oct 30,2017
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Natasha
By: 'Willis'
Oct 30,2017
0 people found
this helpful
Having used Reeds Rains previously when remorgaging I felt more than happy to use their services again. Our new advisor Natasha has and continues to be very helpful and knowledgeable. Nothing is too much trouble for her, even knowing myself that I'm not the easiest ...
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Comment on agent fees
Average
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“Many thanks to the Coventry team for all their help ......”

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Sep 26,2017
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Esther
By: 'Paula'
Sep 26,2017
1 people found
this helpful
Many thanks to the Coventry team for all their help in our recent sale, we found them very professional, we were kept up to date with every detail, nothing was to much trouble for them, this made the whole experience pleasant. Very happy to recommend ...
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Comment on agent fees
very reasonable
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“Cherly Earp was brilliant throughout the sale of my property. ......”

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Sep 08,2017
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Cheryl
By: 'Jim'
Sep 08,2017
1 people found
this helpful
Cherly Earp was brilliant throughout the sale of my property. Very professional at all times and very pleasant. She kept me informed all the way through the process. It was a long drawn out process but this was not due to the estate agents. I ...
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Comment on agent fees
The agents fees were good for all the hard work they put in to sell my property.
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“I bought with Reeds Rains 7 years ago and the service ......”

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Aug 08,2017
Minithumbup
By: 'Abi'
Aug 08,2017
0 people found
this helpful
I bought with Reeds Rains 7 years ago and the service then was exemplar so without a doubt we considered them for our recent sale. Reeds Rains, Neil and his team, were thorough and professional throughout, helping us with any queries we had and delivering an ...
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“Katan has been really helpful with everything answered any questions ......”

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Aug 04,2017
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Katan
By: 'Kev'
Aug 04,2017
0 people found
this helpful
Katan has been really helpful with everything answered any questions I've had and kept me up to date with everything would definitely recommend him to a friend...
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Comment on agent fees
Reasonable priced fees
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“I had wonderful experience with Katan while mortgaging my new ......”

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Jul 27,2017
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Katan
By: 'Kaushik'
Jul 27,2017
0 people found
this helpful
I had wonderful experience with Katan while mortgaging my new property at Birmingham before. That was the main reason to bring my next business to Katan again regarding remortgaging my property at Canterbury while I am based at Birmingham. Katan has been excellent and very ...
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Comment on agent fees
Very reasonable fees against what level of service Katan provided to us.
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“This is the second time I have had dealings with ......”

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Jul 14,2017
Minithumbup
By: 'Susan'
Jul 14,2017
0 people found
this helpful
This is the second time I have had dealings with this agent , Firstly purchasing a property and as of late , the sale of a property. I found them very professional , even from the first point of contact and all the way through. I received regular ...
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Comment on agent fees
Competitive rates
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“From the first phone call I made to the final ......”

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Jun 28,2017
Minithumbup
By: 'VIV'
Jun 28,2017
0 people found
this helpful
From the first phone call I made to the final call after completion everything was handled in a polite and professional manner. Nothing was too much trouble for Reeds Rain staff. Would highly recommend. Thank you for such a pleasant house sale experience....
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Comment on agent fees
GOOD
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“I had the misfortune of using these agents and WOULD ......”

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Jun 27,2017
Minithumbdown
By: 'HONESTREVIEW'
Jun 27,2017
2 people found
this helpful
I had the misfortune of using these agents and WOULD NOT RECOMMEND to anyone they DID NOT offer any customer service and if you want to do all the leg work yourself and have money to waste then go ahead USELESS. Didn't want to give ...
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Comment on agent fees
Bad
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By: Neil Price Franchise Director
Jun 27, 2017
View all comments (1)
I am very sorry to read this very poor review. I am not sure which client you are, which property it relates too or if this review even relates to Reeds Rains Coventry office. I am not aware of any current or past customer complaints but i would be very happy to investigate this should you wish to contact me further . Regards Neil Price Franchise Director. ...

“The team at reeds rains COVENTRY were very helpful. They ......”

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Feb 22,2017
Minithumbup
By: 'Matthew'
Feb 22,2017
0 people found
this helpful
The team at reeds rains COVENTRY were very helpful. They stayed in contact throughout the sales process and even beyond. They dealt with issues that were not there responsibility to help the process run smoother. Very helpful team and would recommend them....
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“Great friendly service , very helpful staff, kept me updated throughout ......”

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Feb 03,2017
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Cheryl
By: 'Vijay'
Feb 03,2017
0 people found
this helpful
Great friendly service , very helpful staff, kept me updated throughout the purchase , would recommend to everyone , Cheryl has been very helpful at the branch ....
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Comment on agent fees
Good
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“Dealing with Reeds Rains Coventry was a pleasant and easy ......”

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Jan 10,2017
Minithumbup
By: 'KSL'
Jan 10,2017
0 people found
this helpful
Dealing with Reeds Rains Coventry was a pleasant and easy experience. Within two days of Neil visiting and marketing the property prospective buyers were viewing. A week later it was sold, subject to contract. The staff, Chryl and Esther, kept me fully informed of progress, ...
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Comment on agent fees
Agents fees were good and fair.
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“Excellent service from beginning to completion. Most dealings were with ......”

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Dec 29,2016
Minithumbup
By: 'The'
Dec 29,2016
0 people found
this helpful
Excellent service from beginning to completion. Most dealings were with Cheryl & Esther, who were superbly helpful and made the process as pain-free as possible. Thank you very much indeed! We would strongly recommend their services....
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Comment on agent fees
Competitively priced.
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“Having been with the wrong agents for almost 6 months and ......”

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Dec 28,2016
Minithumbup
By: 'Patricia'
Dec 28,2016
0 people found
this helpful
Having been with the wrong agents for almost 6 months and getting nowhere, I asked Reeds Rains for advice. They viewed my property and I asked if they would sell it for me. Within 10 days I had 3 buyers competing for it and a sale was agreed ...
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Comment on agent fees
All estate agents fees seem expensive, but I was happy to pay the price agreed.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact in writing Franchise Director Neil Price.
Last updated at 12:26 PM 04/07/2018 by allAgents

Awards won by Reeds Rains, Coventry CV1 1EJ



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