Hampton, hampton, TW12
3/5, 26 reviews
54% recommended
71% sales valuation accuracy
78% sales fee satisfaction
75% lettings valuation accuracy
69% lettings fee satisfaction

Contact Us

“I have been letting with Dexters since 2004 and my property ......”

Share on :
Jun 26,2017
Minithumbup
claim your profile
Craig
By: 'Mark'
Jun 26,2017
0 people found
this helpful
I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the same but in the last 4 years I have had 4 different managers which is not ideal. having said that, my current manager Craig Cox is absolutely BRILLIANT. I hope he stays and remains looking after my property.
Comment on agent fees
The Fees for letting are pretty standard
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Jun 27, 2017
Dear Mark,

Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this.

I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving.

Kind regards,
Marilyn Head of Customer Relations

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 26
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
20th Nov 2023
reviewed by 'Mike'
“Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 ......”
14th Jul 2021
reviewed by 'Lavinia'
“This is my first time using Dexters. We are locating back to Surrey from the USA and both Sarah & Hannah ......”
7th Oct 2020
reviewed by 'Sally'
“Martin English was amazing! He was so interested in my property and really took note of everything I said about ......”
20th Aug 2020
reviewed by 'Ben'
“I have used them as my property Managing agents for years and whilst keen to profiteer out of maintenance issues ......”
1st Nov 2019
reviewed by 'Samvel'
“Highly recommend these agents. Always very professional and ready to help however they can. Matt Brooks and Joanna Dear in ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
93 Station Road
Middlesex,hampton
Greater London
TW12 2BD
020 8255 7777, 020 8255 8899

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 71% 78% £180,000 £915,000
Lettings 75% 69% £880 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 1 2 7 4 1 2 0 0 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Jess helped me get my offer agreed on my drea......”

Share on :
Sep 13,2024
Minithumbup
claim your profile
Jess
By: 'Ed'
Sep 13,2024
0 people found
this helpful
Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Modern theives, I haven't viewed the property......”

Share on :
Nov 20,2023
Minithumbdown
By: 'Mike'
Nov 20,2023
1 people found
this helpful
Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 they said its their payment for wasting their time. They sold my personal information to a bad not reputable with bad reviews third party company....
read full review
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Lucy
Jul 11, 2024
View all comments (2)
Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Asma, Customer Relations Team ...

“This is my first time using Dexters. We are l......”

Share on :
Jul 14,2021
Minithumbup
claim your profile
Sarah
By: 'Lavinia'
Jul 14,2021
0 people found
this helpful
This is my first time using Dexters. We are locating back to Surrey from the USA and both Sarah & Hannah have been wonderful in helping us achieve this. Prompt replies, polite, very helpful, they made our move possible, eternally grateful. I would recommend them to ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Evie Fisher
Jul 26, 2021
View all comments (1)
Dear Lavinia. We are pleased to read you received a five star service from Sarah and Hannah in our Hampton office. The team will be thrilled to read your review and we hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team ...

“Martin English was amazing! He was so interes......”

Share on :
Oct 07,2020
Minithumbup
claim your profile
Martin
By: 'Sally'
Oct 07,2020
0 people found
this helpful
Martin English was amazing! He was so interested in my property and really took note of everything I said about the benefits and features. It truly felt like he was invested in doing the best possible job. He’s warm, approachable and genuine. I couldn’...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sarah Tranter
Dec 01, 2020
View all comments (1)
Dear Sally, Thank you for your five star review. I am pleased to hear that you have had a great experience with Martin and will ensure that your comments are passed onto both Martin and his Manager. Kind regards, Sarah Tranter ...

“I have used them as my property Managing age......”

Share on :
Aug 20,2020
Minithumbdown
By: 'Ben'
Aug 20,2020
0 people found
this helpful
I have used them as my property Managing agents for years and whilst keen to profiteer out of maintenance issues were otherwise not bad; until I asked them to assist another Estate Agent by giving them access to market my property (Dexters wanted excessive sales ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly recommended...”

Share on :
Nov 01,2019
Minithumbup
claim your profile
Joanna
By: 'Samvel'
Nov 01,2019
0 people found
this helpful
Highly recommend these agents. Always very professional and ready to help however they can. Matt Brooks and Joanna Dear in particular have been amazing with us and we couldn't be happier with them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Mar 25,2019
Minithumbup
By: 'Gill'
Mar 25,2019
0 people found
this helpful
Dexters kept in touch with me weekly regarding the letting of my property and have dealt with my queries in a professional, friendly manner. Daniel, Megan, Rob and Tobi have been a pleasure to deal with. I would recommend Dexters Hampton....
read full review
Comment on agent fees
Fees appropriate to the level of service given
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nasty, money grabbing and greedy estate agents I would never ......”

Share on :
Jan 03,2018
Minithumbdown
By: 'Tenant'
Jan 03,2018
31 people found
this helpful
Nasty, money grabbing and greedy estate agents I would never ever use them again. I rented a property through them last year. It was a fixed 2 year contract. They asked me to break the contract as the landlord was going through some "personal" stuff. In ...
read full review
Comment on agent fees
Agent fees is okay.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
View all comments (1)
Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“We sold and bought through Dexters. During the whole process ......”

Share on :
Oct 05,2017
Minithumbup
By: 'The'
Oct 05,2017
1 people found
this helpful
We sold and bought through Dexters. During the whole process we felt supported, listened to and well informed. Our emails were always answered and our phone calls returned swiftly. The staff worked very hard and as a team, fully communicating with each other. Which is ...
read full review
Comment on agent fees
We managed to negotiate a rate that was somewhere in the middle.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Oct 17, 2017
View all comments (1)
Dear The Clarks, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“We have been with Dexters for a number of years ......”

Share on :
Jun 29,2017
Minithumbup
claim your profile
Craig
By: 'Susan'
Jun 29,2017
0 people found
this helpful
We have been with Dexters for a number of years now and we are very pleased with their service. They take care of the property and the required repairs and ensure that the rent is paid on time! Craig only recently became our Account Manager, ...
read full review
Comment on agent fees
Our fees are good.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Jun 30, 2017
View all comments (1)
Dear Susan, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“I have been letting with Dexters since 2004 and my property ......”

Share on :
Jun 26,2017
Minithumbup
claim your profile
Craig
By: 'Mark'
Jun 26,2017
0 people found
this helpful
I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the ...
read full review
Comment on agent fees
The Fees for letting are pretty standard
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Jun 27, 2017
View all comments (1)
Dear Mark, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Craig manages our property on our behalf whilst we live ......”

Share on :
Jun 22,2017
Minithumbup
claim your profile
Craig
By: 'Andy'
Jun 22,2017
0 people found
this helpful
Craig manages our property on our behalf whilst we live overseas in Singapore. With the distance and time difference its important for us to have a reliable manager that delivers the excellent service that craig does. he is prompt to reply to questions and emails ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Jun 23, 2017
View all comments (1)
Dear Andy, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“It is my pleasure to evaluate Craig Cox's performance as ......”

Share on :
Jun 02,2017
Minithumbup
claim your profile
Craig
By: 'Kathleen'
Jun 02,2017
1 people found
this helpful
It is my pleasure to evaluate Craig Cox's performance as property manager of 98 Thames Street, Sunbury-on-Thames. Since I am the owner of this property living in the USA, it is essential that I have a reliable and dependable manager in the UK. I am happy ...
read full review
Comment on agent fees
This agent's fees are satisfactory.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Renting our property through Dexters has proven to be the ......”

Share on :
Jun 01,2017
Minithumbup
claim your profile
Craig
By: 'Marcus'
Jun 01,2017
1 people found
this helpful
Renting our property through Dexters has proven to be the right decision. We've had great tenants, received the rent promptly each month and have been kept informed of any repairs and upkeep needed and these have been dealt with by local tradesmen organized by Dexters. ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Jun 06, 2017
View all comments (1)
Dear Marcus, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I made the decision to put my house on the ......”

Share on :
Nov 30,2016
Minithumbup
claim your profile
Abigail
By: 'Sarah-Jane'
Nov 30,2016
1 people found
this helpful
I made the decision to put my house on the market earlier in the year and asked a number of the most popular local agents over to give me a valuation. I received a number of prices, some reaching ridiculous levels, but decided Dexters seemed ...
read full review
Comment on agent fees
For the work and hours they put in it's money well spent!
Attachments

Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Nov 30, 2016
View all comments (1)
Dear Sarah-Jane, Thank for you for taking the time to leave your review regarding our Hampton office. We are very happy to hear that Abigail and her team achieved you a successful sale. We pride ourselves on giving a five star service and we are delighted to hear that we delivered this for you. We would love the opportunity to be of assistance again in the future and we wish you well. Kind regards, Marilyn, Head of Customer Relations. ...

“I cannot thank the staff at Dexters in Hampton enough! ......”

Share on :
Nov 30,2016
Minithumbup
By: 'Priory_Girl'
Nov 30,2016
1 people found
this helpful
I cannot thank the staff at Dexters in Hampton enough! We were struggling to sell our home in the area for a matter of months until we received some mail regarding 'a fresh approach' and, I couldn't stress enough, how well their approach worked! They ...
read full review
Comment on agent fees
good
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Nov 30, 2016
View all comments (1)
Dear Madam, Thank you for taking the time to leave your review regarding our Hampton Office. We are pleased to hear that our five star service achieved you a successful sale. We pride ourselves on word of mouth recommendations and are delighted to hear you would recommend our services to others. We would like to thank you again and wish you well for the future. Kind regards, Marilyn, Head of Customer Relations. ...

“We are selling our home and what was promised before ......”

Share on :
Nov 03,2016
Minithumbdown
claim your profile
Oliver
By: 'Dan'
Nov 03,2016
41 people found
this helpful
We are selling our home and what was promised before we signed the agreement and what is being delivered is chalk and cheese. Beware this group as they are bottom feeders and sell only on price. The Director, Abigail Mailk also has a bad memory ...
read full review
Comment on agent fees
ok, we paid a premium, but definitely not a quality service.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would give a minus if I could. The agent ......”

Share on :
Oct 06,2016
Minithumbdown
By: 'AngryWithTheAgent'
Oct 06,2016
39 people found
this helpful
I would give a minus if I could. The agent treated the tenant like nothing. We had an issue with the light bulb in the bedroom that could not be changed. I wrote an email a month ago to the agent who was dealing with ...
read full review
Comment on agent fees
Just like other agency. But totally not worth the money.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Nov 18, 2016
View all comments (1)
Dear Sir/Madam, Thank you for your feedback and I am sorry to hear you have not been happy with the service provided. If you could email me directly with further information at [email protected], I would like to look into this matter for you. Kind regards, Marilyn Head of Customer Relations ...

“These agents are utterly appalling, i advise you stay well ......”

Share on :
Mar 10,2016
Minithumbdown
By: 'Alimans'
Mar 10,2016
46 people found
this helpful
These agents are utterly appalling, i advise you stay well clear and i agree they are all out for the landlord in every way. We recently checked out of a property they were supposingly managing which was filthy, very poorly decorated, we lived there 3 years ...
read full review
What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Mar 31, 2016
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Hampton Lettings branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“He failed to organise a cleaner to clean the bathroom ......”

Share on :
Jul 17,2015
Minithumbdown
claim your profile
Kieran
By: 'Alan'
Jul 17,2015
119 people found
this helpful
He failed to organise a cleaner to clean the bathroom and my daughter Caroline could not sleep at the flat as the toilet was a disgusting mess, he couldn't care less about the situation and merely said the cleaners will come tomorow, this guy is ...
read full review
What agent could do to change your mind?
The agent failed to have the bathroom cleaned and the toilet was a disgusting mess, my daughter is trying to get an emergency plumber to change the toilet seat
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Aug 07, 2015
View all comments (1)
Dear Mr Howard I hope that having contacted us directly regarding this matter and, although we appreciate it was not a good start to the tenancy, that you felt this matter was dealt with to your satisfaction. I trust that your daughter is settling in now and enjoying her tenancy. ...

“Absolutely flummoxed at the way Dexters Hampton works. highly unprofessional, ......”

Share on :
Mar 30,2015
Minithumbdown
By: 'A'
Mar 30,2015
127 people found
this helpful
Absolutely flummoxed at the way Dexters Hampton works. highly unprofessional, unethical and much desirable etiquette. Three houses and all three houses Dexters ran a bid war even after going in with the market price, they did not take the property off the market. Dexters & Snellers ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Apr 24, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters and Snellers branches. I am the Customer Services Manager for the group and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“I had a very long drawn out experience of buying ......”

Share on :
Feb 23,2015
Minithumbup
claim your profile
Oliver
By: 'Ramon'
Feb 23,2015
0 people found
this helpful
I had a very long drawn out experience of buying my property. From jul till feb! I'm glad to say that the delay was not due to the agents but rather the fault of the solicitors. I was especially glad because since Oliver took over ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Feb 25, 2015
View all comments (1)
Hello, I am the Manager of our Customer Services team here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Absolutely awful service. Attempted to get back my deposit and ......”

Share on :
Dec 16,2014
Minithumbdown
By: 'Joe'
Dec 16,2014
149 people found
this helpful
Absolutely awful service. Attempted to get back my deposit and left it for 2 weeks so landlord could clear everything up. Called office and got passed from one member of staff to another. All of them seemed totally uninterested. Was told i was emailed.Emailed to ...
read full review
What agent could do to change your mind?
Listend to when i told them they were sending information to an email address that had been closed for over a year. Very frustrating.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn Plews
Dec 22, 2014
View all comments (1)
Dear Joe, I believe that we may now have already corresponded regarding your post as above. We are of course very sorry that your experience with Dexters was not as we would have expected. I appreciate your sentiments, but as sometimes things do not go quite as we well as we would hope, we would welcome the opportunity in the future to demonstrate the high level of service that we can offer. Kind regards Marilyn ...

“Absolutely awful. I had the displeasure of dealing with a ......”

Share on :
Oct 20,2014
Minithumbdown
By: 'Unhappy'
Oct 20,2014
162 people found
this helpful
Absolutely awful. I had the displeasure of dealing with a certain female member of staff who was supposedly a 'senior' and I wouldn't recommend them to my worst enemy. Lie after lie, never returned my calls, rude, unhelpful, unpleasant, made me feel like a piece ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marilyn
Nov 11, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Hampton branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Have just left a house after 3 and a half years ......”

Share on :
Oct 22,2012
Minithumbdown
By: 'Drama1968'
Oct 22,2012
83 people found
this helpful
Have just left a house after 3 and a half years and have had nothing but issues including leaks, unfinished building work, no heating/hot water for a 9 week period...the list goes on. Now the tenancy has finished we have seen the report made by ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Louise
Nov 01, 2012
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I find the staff at Dexters Richmond office extremely unprofessional, ......”

Share on :
Mar 25,2011
Minithumbdown
By: 'paigelondon'
Mar 25,2011
85 people found
this helpful
I find the staff at Dexters Richmond office extremely unprofessional, irritating and incompetent. They harass me with calls to show the flat, which I always agreed so long as they have keys to let themselves in because both my husband and I work. They haven't ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dexters, hampton TW12 2BD



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn