Brighton Homes
Brighton, BN1
4.8/5, 62 reviews
92% recommended
93% lettings valuation accuracy
92% lettings fee satisfaction

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“We rented a property from brighton homes during 2010/11. They were ......”

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May 16,2012
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Steve
By: 'Unhappy'
May 16,2012
6 people found
this helpful
We rented a property from brighton homes during 2010/11. They were rude and unprofessional come the end of our tenancy. They unjustly withheld too much of our deposit - we have just won most of this back even though they tried to fabricate evidence against us including fake letters and fake inspection reports. Awful company.
Landlords beware!!! They don't do all the services, repairs and inspections that they say they are doing. They also overcharge on repairs/cleaning(probably so they can pocket the difference). Greedy and dishonest.
What agent could do to change your mind?
They shouldn't be falsifying evidence and trying to overcharge tenants and landlords.
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Latest Reviews

View all Reviews 62
7th Nov 2023
reviewed by 'Andrew Stuart'
“I am a landlord & work full time, so finding time during office hours to call letting agents & arrange appointments was ......”
26th Apr 2023
reviewed by 'Pam'
“We were with this company for over a de age and they are the BEST.Nigel,Steve(charm personified),Josh ......”
11th Mar 2022
reviewed by 'Sophie'
“Brighton Homes have been out letting agent for the past 3 years. As issues have arisen in our home they have ......”
10th Jan 2022
reviewed by 'Dr Rosie Bryson'
“Brighton Homes have been out letting agent for over 7 years and I can highly recommend them. They are always very ......”
12th Nov 2021
reviewed by 'Chuning'
“Professional letting agents, some of my friends have asked me about them because of the reasonable rent and bills package....”
20th Sep 2021
reviewed by 'Josie'
“I started renting a property through Brighton homes in July 2020 during Covid times and as a single women anxious through ......”
Opening Hours
  • Monday: 08:00 - 18:30
  • Tuesday: 08:00 - 18:30
  • Wednesday: 08:00 - 18:30
  • Thursday: 08:00 - 18:30
  • Friday: 08:00 - 18:30
  • Saturday: 08:00 - 17:30
  • Sunday: Closed
Address

Brighton Homes
3 St Georges Place
Brighton
Brighton and Hove
BN1 4GA
01273 672333

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 93% 92% £575 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 1 23 4 0 0 0 0 2 0
Areas covered
  • BN1
  • BN15
  • BN2
  • BN25
  • BN3
  • BN41
  • BN43
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Best letting agent Brighton...”

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Nov 07,2023
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By: 'Andrew Stuart'
Nov 07,2023
0 people found
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I am a landlord & work full time, so finding time during office hours to call letting agents & arrange appointments was hard, however I was able to communicate with Brighton Homes on a Thursday evening at 8pm and they came to see my property on Friday ...
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“We were with this company for over a de age a......”

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Apr 26,2023
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Nigel
By: 'Pam'
Apr 26,2023
0 people found
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We were with this company for over a de age and they are the BEST. Nigel,Steve(charm personified),Josh and Brian are all: Efficient Professional Polite Patient Sensitive(yes,sensitive) I'm only sorry we won't be b dealing with them any more as we're ...
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“Great letting agents for over 3 years...”

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Mar 11,2022
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Nigel
By: 'Sophie'
Mar 11,2022
0 people found
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Brighton Homes have been out letting agent for the past 3 years. As issues have arisen in our home they have always been quick to rectify these issues. All you could want from a letting agent....
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“Can highly recommend Brighton Homes...”

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Jan 10,2022
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By: 'Dr Rosie Bryson'
Jan 10,2022
0 people found
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Brighton Homes have been out letting agent for over 7 years and I can highly recommend them. They are always very efficient when things need to be done and even when times were more complex due to covid that still ensured that all issues were dealt ...
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“Review and thoughts...”

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Nov 12,2021
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By: 'Chuning'
Nov 12,2021
0 people found
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Professional letting agents, some of my friends have asked me about them because of the reasonable rent and bills package....
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“Brighton Homes- Great experience...”

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Sep 20,2021
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Steve
By: 'Josie'
Sep 20,2021
0 people found
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I started renting a property through Brighton homes in July 2020 during Covid times and as a single women anxious through these times and needing to find a place to rent quickly they were very understanding and responsive. Not having rented for some time I had ...
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“Dodgy Deductions from Deposit...”

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Aug 25,2021
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Steve
By: 'Rebecca Sayer'
Aug 25,2021
0 people found
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Look out for your deposit if you choose to rent via Brighton Homes. They take advantage of young students with shared deposits in order to charge huge exaggerated sums for supposed cleaning of "light fingermarks" on light switches or "light weeds at edge of lawn". ...
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By: Rebecca Sayer
Sep 23, 2021
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I was not one of the people you ripped off. It was my young daughter and her housemates who experienced the extremely dubious deposit deductions. They are newly qualified paramedics. Key healthcare workers whom you were probably clapping on the doorstep not long ago. Shame on you! You're obliged by law to use the deposit protection scheme, so don't pretend that is some munificent gesture on your part. I would suppose you know very well that young, newly qualified students rarely have the ...

“Great experience so far! I have been renting......”

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Jun 11,2021
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Steve
By: 'Ben'
Jun 11,2021
0 people found
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Great experience so far! I have been renting accommodation managed by Brighton Homes since August 2020 and have had a great experience so far. From managing the viewings and speeding through the application process, to a smooth check in and dealing with any maintenance issues they ...
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“A very reliable and professional service. Fou......”

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Mar 03,2021
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Nigel
By: 'Mrs R'
Mar 03,2021
0 people found
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A very reliable and professional service. Found me great tenants for my rental property the first time I used them and have been similarly helpful with my new tenants. Very responsive and have also given me good advice. Highly recommend....
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“I can't rate Brighton Homes highly enough...”

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Dec 29,2020
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Steve
By: 'A'
Dec 29,2020
0 people found
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I can't rate Brighton Homes highly enough for their responsiveness, quality of service and also for taking the initiative on things such as proactive/preventative maintenance, legal aspects etc. I'd not used a managing agent before as I used to self-manage which was time-consuming and ...
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“Very helpful and professional....”

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Nov 22,2020
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Steven,
By: 'Kate'
Nov 22,2020
0 people found
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Very helpful and professional. Proactive and follow up very quickly on any queries or problems. Very pleased with their property management experience and know how....
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“Recommending Brighton Homes...”

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Nov 19,2020
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Nigel
By: 'Anna'
Nov 19,2020
0 people found
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I have been renting my flat through Brighton Homes for several years. Nigel and the team have always been prompt, courteous, and have gone out of their way to help me, including by helping me to arrange building work, decoration, and repairs. I would recommend ...
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“Thank you, Brighton Homes.The apartment is ......”

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Sep 08,2020
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Steve
By: 'Lucy'
Sep 08,2020
0 people found
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Thank you, Brighton Homes. The apartment is like new. Major repairs have been made inside. This was a pleasant surprise. And for the first time I saw new modern plumbing here. Never before have I seen such a high level of service and attitude to ...
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“I have been a long term tenant with Brighton ......”

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Sep 08,2020
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Steve
By: 'Louise'
Sep 08,2020
0 people found
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I have been a long term tenant with Brighton Homes. Have rented 3 properties now. I have always found them to be honest, fair and very efficient. Properties are maintained very well. Any issues reported any time of the day is dealt with promptly. Tenants are ...
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“Used Brighton Homes for over five years and no intention of changing....”

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Sep 07,2020
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Steve
By: 'John'
Sep 07,2020
0 people found
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Brighton Homes have managed two apartments on our behalf for over five years. We are always notified of any new or amended legislation as well as the action(s) necessary to ensure compliance. They manage the necessary action unless we request otherwise. All necessary repair ...
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“Brighton Homes are one of the fewer dedicated......”

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Sep 07,2020
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Richard
By: 'Richard'
Sep 07,2020
0 people found
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Brighton Homes are one of the fewer dedicated and professional letting agents to be found. Recommended to us by friends who have many properties with them. Exemplary knowledge and service from all of their staff, fully up to date with all legislation and rental requirements, ...
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“Really good company to deal with. Efficient, ......”

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Sep 04,2020
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Josh
By: 'Mia'
Sep 04,2020
0 people found
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Really good company to deal with. Efficient, professional and great customer service. Communication is always clear and informative and nothing is ever too much trouble...
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“Landlord of a two-bedroom maisonette......”

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Sep 04,2020
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Steve
By: 'Tony'
Sep 04,2020
0 people found
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I am the landlord of a two-bedroom maisonette in Brighton and have used Brighton Homes as agents for more than 10 years. During this time I have dealt mostly with Steven Kirupai, whom I have found to be quick and efficient in dealing with maintenance and ...
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“Brighton Homes Feedback...”

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Sep 04,2020
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By: 'Marcus'
Sep 04,2020
0 people found
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Very quick response to any issues or enquiries. Keep tenants informed of progress. The best letting agent I have ever been involved with as a tenant...
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“Trustworthy home management ......”

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Sep 04,2020
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Steve
By: 'Paul'
Sep 04,2020
0 people found
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I have had my property under the trustworthy management of the team at Brighton Homes for a few years now. From day one they have always been diligent,honest and caring having my interests at heart.They listen, respond very quickly with any issues with ...
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“Great all-round service...”

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Sep 03,2020
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Nigel
By: 'Ross'
Sep 03,2020
0 people found
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I have used Brighton Homes for a number of years and have always had a great experience with them. They are extremely friendly, knowledgeable and provide a professional service. I highly recommend this company....
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“I express my gratitude for the prompt selecti......”

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Sep 03,2020
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Steve
By: 'Keira'
Sep 03,2020
0 people found
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I express my gratitude for the prompt selection of an apartment for difficult requests! Also, Helpful advice, good selection, lovely staff. Thank you Brighton Homes Keira Caddy....
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“I would like to thank you...”

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Sep 03,2020
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Steve
By: 'Dorothy'
Sep 03,2020
0 people found
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I would like to thank you Вrighton Homes for the right apartment for me. You are professionals in your field. You know what each person needs individually. your sincerely, Dorothy....
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“I have let my flat through Brighton Homes for......”

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Sep 02,2020
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Steven,
By: 'Susan'
Sep 02,2020
0 people found
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I have let my flat through Brighton Homes for 6 years now! Have new tenants every year and have never had a dry period! They are the most helpful hands on team, always there to support with any queries or advice I may need! Thank you ...
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“Great service...”

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Feb 25,2019
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By: 'JKW'
Feb 25,2019
0 people found
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I rented out my Brighton flat for 2 1/2 years through Brighton Homes and was very happy with the service they provided. They handled finding tenants and changing over tenants smoothly and sorted out any decorating/repair work that needed doing very efficiently. I always felt they ...
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“Very professional...”

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Feb 19,2019
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By: 'S.'
Feb 19,2019
0 people found
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They were finding me tenants over the years I am so happy with their services. They are excellent and The Best Letting Agency in Brighton...
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Comment on agent fees
Very good
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“Very professional...”

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Feb 19,2019
Minithumbup
By: 'S.'
Feb 19,2019
0 people found
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They were finding me tenants over the years I am so happy with their services. They are excellent and The Best Letting Agency in Brighton...
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Comment on agent fees
Very good
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“My property is never left very long before a new tenant is found....”

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Feb 14,2019
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Nigel
By: 'Patcham'
Feb 14,2019
0 people found
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Always available to give advice. Use experience and knowledge to solve any tenant or property issues. They understand the Brighton rental market....
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Comment on agent fees
Inline with other agents I have used.
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“These guys are fabulous!...”

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Feb 14,2019
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Nigel
By: 'Eve'
Feb 14,2019
0 people found
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We are so lucky to have found Brighton Homes. We've been long-standing customers and we would never think of going anywhere else. They manage our property with complete reliability and professionalism, so that we know we can always leave it in their capable hands. We've ...
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Comment on agent fees
Extremely good value
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“Really great so far...”

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Feb 14,2019
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Steve
By: 'Rosie'
Feb 14,2019
0 people found
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I've been with Brighton Homes for nearly 18 months and so far I've had a fab experience, repairs have been done promptly, they helped me to renegotiate the terms of my tenancy agreement and they've always been super clear about things when I've had questions too...
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Comment on agent fees
Not as bad as some
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

There are no fees for tenants.

Last updated on 31/05/2019, 3:43 PM by Steven Kirupai - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:27 AM 21/05/2024 by Steven

Awards won by Brighton Homes, Brighton BN1 4GA



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