“Jess helped me get my offer agreed on my drea......”
5 Star Review
Sep 13,2024
By:
'Ed'
Sep 13,2024
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TW13
Sales (as a Buyer)
Postcode: TW13
0
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Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....
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0
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“Modern theives, I haven't viewed the property......”
1 Star Review
Nov 20,2023
By:
'Mike'
Nov 20,2023
Services: Lettings (Prospective customer)
Rent PCM: £1800
Would you recommend?: No
Postcode: TW12
Lettings (Prospective customer)
Rent PCM: £1800
Postcode: TW12
1
people found
this helpful
Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 they said its their payment for wasting their time. They sold my personal information to a bad not reputable with bad reviews third party company....
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1
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“This is my first time using Dexters. We are l......”
5 Star Review
Jul 14,2021
By:
'Lavinia'
Jul 14,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW16
Lettings (as a Tenant)
Postcode: TW16
0
people found
this helpful
This is my first time using Dexters. We are locating back to Surrey from the USA and both Sarah & Hannah have been wonderful in helping us achieve this. Prompt replies, polite, very helpful, they made our move possible, eternally grateful.
I would recommend them to ...
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0
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“Martin English was amazing! He was so interes......”
5 Star Review
Oct 07,2020
By:
'Sally'
Oct 07,2020
Services: Sales (as a Vendor)
Sold price: £915000
Would you recommend?: Yes
Postcode: TW12
Sales (as a Vendor)
Sold price: £915000
Postcode: TW12
0
people found
this helpful
Martin English was amazing! He was so interested in my property and really took note of everything I said about the benefits and features. It truly felt like he was invested in doing the best possible job. He’s warm, approachable and genuine. I couldn’...
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0
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“I have used them as my property Managing age......”
1 Star Review
Aug 20,2020
By:
'Ben'
Aug 20,2020
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW3
Lettings (as a Landlord)
Postcode: TW3
0
people found
this helpful
I have used them as my property Managing agents for years and whilst keen to profiteer out of maintenance issues were otherwise not bad; until I asked them to assist another Estate Agent by giving them access to market my property (Dexters wanted excessive sales ...
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0
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Yes
5 Star Review
Nov 01,2019
By:
'Samvel'
Nov 01,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW16
Lettings (as a Tenant)
Postcode: TW16
0
people found
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Highly recommend these agents. Always very professional and ready to help however they can. Matt Brooks and Joanna Dear in particular have been amazing with us and we couldn't be happier with them....
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0
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5 Star Review
Mar 25,2019
By:
'Gill'
Mar 25,2019
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: KT8
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: KT8
0
people found
this helpful
Dexters kept in touch with me weekly regarding the letting of my property and have dealt with my queries in a professional, friendly manner. Daniel, Megan, Rob and Tobi have been a pleasure to deal with.
I would recommend Dexters Hampton....
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Comment on agent fees
Fees appropriate to the level of service given
0
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“Nasty, money grabbing and greedy estate agents I would never ......”
1 Star Review
Jan 03,2018
By:
'Tenant'
Jan 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: TW12
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: TW12
31
people found
this helpful
Nasty, money grabbing and greedy estate agents I would never ever use them again. I rented a property through them last year. It was a fixed 2 year contract. They asked me to break the contract as the landlord was going through some "personal" stuff. In ...
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Comment on agent fees
Agent fees is okay.
31
people found
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“We sold and bought through Dexters. During the whole process ......”
4 Star Review
Oct 05,2017
By:
'The'
Oct 05,2017
Services: Sales (as a Vendor)
Sold price: £850000
Would you recommend?: Yes
Postcode: TW12
Sales (as a Vendor)
Sold price: £850000
Postcode: TW12
1
people found
this helpful
We sold and bought through Dexters. During the whole process we felt supported, listened to and well informed. Our emails were always answered and our phone calls returned swiftly. The staff worked very hard and as a team, fully communicating with each other. Which is ...
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Comment on agent fees
We managed to negotiate a rate that was somewhere in the middle.
1
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“We have been with Dexters for a number of years ......”
5 Star Review
Jun 29,2017
By:
'Susan'
Jun 29,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW12
Lettings (as a Landlord)
Postcode: TW12
0
people found
this helpful
We have been with Dexters for a number of years now and we are very pleased with their service.
They take care of the property and the required repairs and ensure that the rent is paid on time!
Craig only recently became our Account Manager, ...
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Comment on agent fees
Our fees are good.
0
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“I have been letting with Dexters since 2004 and my property ......”
4 Star Review
Jun 26,2017
By:
'Mark'
Jun 26,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW12
Lettings (as a Landlord)
Postcode: TW12
0
people found
this helpful
I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the ...
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Comment on agent fees
The Fees for letting are pretty standard
0
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“Craig manages our property on our behalf whilst we live ......”
5 Star Review
Jun 22,2017
By:
'Andy'
Jun 22,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW16
Lettings (as a Landlord)
Postcode: TW16
0
people found
this helpful
Craig manages our property on our behalf whilst we live overseas in Singapore. With the distance and time difference its important for us to have a reliable manager that delivers the excellent service that craig does. he is prompt to reply to questions and emails ...
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0
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“It is my pleasure to evaluate Craig Cox's performance as ......”
5 Star Review
Jun 02,2017
By:
'Kathleen'
Jun 02,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW16
Lettings (as a Landlord)
Postcode: TW16
1
people found
this helpful
It is my pleasure to evaluate Craig Cox's performance as property manager of 98 Thames Street, Sunbury-on-Thames. Since I am the owner of this property living in the USA, it is essential that I have a reliable and dependable manager in the UK. I am happy ...
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Comment on agent fees
This agent's fees are satisfactory.
1
people found
this helpful
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“Renting our property through Dexters has proven to be the ......”
5 Star Review
Jun 01,2017
By:
'Marcus'
Jun 01,2017
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: TW12
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: TW12
1
people found
this helpful
Renting our property through Dexters has proven to be the right decision. We've had great tenants, received the rent promptly each month and have been kept informed of any repairs and upkeep needed and these have been dealt with by local tradesmen organized by Dexters. ...
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1
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“I made the decision to put my house on the ......”
5 Star Review
Nov 30,2016
By:
'Sarah-Jane'
Nov 30,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TW12
Sales (as a Vendor)
Postcode: TW12
1
people found
this helpful
I made the decision to put my house on the market earlier in the year and asked a number of the most popular local agents over to give me a valuation. I received a number of prices, some reaching ridiculous levels, but decided Dexters seemed ...
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Comment on agent fees
For the work and hours they put in it's money well spent!
1
people found
this helpful
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Yes
“I cannot thank the staff at Dexters in Hampton enough! ......”
5 Star Review
Nov 30,2016
By:
'Priory_Girl'
Nov 30,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TW12
Sales (as a Vendor)
Postcode: TW12
1
people found
this helpful
I cannot thank the staff at Dexters in Hampton enough!
We were struggling to sell our home in the area for a matter of months until we received some mail regarding 'a fresh approach' and, I couldn't stress enough, how well their approach worked! They ...
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Comment on agent fees
good
1
people found
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Yes
“We are selling our home and what was promised before ......”
1 Star Review
Nov 03,2016
By:
'Dan'
Nov 03,2016
Services: Sales (Prospective customer)
Sold price: £810000
Would you recommend?: No
Postcode: TW12
Sales (Prospective customer)
Sold price: £810000
Postcode: TW12
41
people found
this helpful
We are selling our home and what was promised before we signed the agreement and what is being delivered is chalk and cheese.
Beware this group as they are bottom feeders and sell only on price. The Director, Abigail Mailk also has a bad memory ...
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Comment on agent fees
ok, we paid a premium, but definitely not a quality service.
41
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“I would give a minus if I could. The agent ......”
1 Star Review
Oct 06,2016
By:
'AngryWithTheAgent'
Oct 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW1
Lettings (as a Tenant)
Postcode: TW1
39
people found
this helpful
I would give a minus if I could. The agent treated the tenant like nothing. We had an issue with the light bulb in the bedroom that could not be changed. I wrote an email a month ago to the agent who was dealing with ...
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Comment on agent fees
Just like other agency. But totally not worth the money.
39
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“These agents are utterly appalling, i advise you stay well ......”
1 Star Review
Mar 10,2016
By:
'Alimans'
Mar 10,2016
Services: Lettings (as a Tenant)
Rent PCM: £13
Would you recommend?: No
Postcode: TW16
Lettings (as a Tenant)
Rent PCM: £13
Postcode: TW16
46
people found
this helpful
These agents are utterly appalling, i advise you stay well clear and i agree they are all out for the landlord in every way. We recently checked out of a property they were supposingly managing which was filthy, very poorly decorated, we lived there 3 years ...
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What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
46
people found
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“He failed to organise a cleaner to clean the bathroom ......”
1 Star Review
Jul 17,2015
By:
'Alan'
Jul 17,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT89
Lettings (as a Tenant)
Postcode: KT89
119
people found
this helpful
He failed to organise a cleaner to clean the bathroom and my daughter Caroline could not sleep at the flat as the toilet was a disgusting mess, he couldn't care less about the situation and merely said the cleaners will come tomorow, this guy is ...
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What agent could do to change your mind?
The agent failed to have the bathroom cleaned and the toilet was a disgusting mess, my daughter is trying to get an emergency plumber to change the toilet seat
Attached Filesnbsp;
119
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“Absolutely flummoxed at the way Dexters Hampton works. highly unprofessional, ......”
1 Star Review
Mar 30,2015
By:
'A'
Mar 30,2015
Services: Sales (Prospective customer)
Sold price: £850000
Would you recommend?: No
Postcode: TW12
Sales (Prospective customer)
Sold price: £850000
Postcode: TW12
127
people found
this helpful
Absolutely flummoxed at the way Dexters Hampton works. highly unprofessional, unethical and much desirable etiquette. Three houses and all three houses Dexters ran a bid war even after going in with the market price, they did not take the property off the market. Dexters & Snellers ...
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127
people found
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“I had a very long drawn out experience of buying ......”
4 Star Review
Feb 23,2015
By:
'Ramon'
Feb 23,2015
Services: Sales (as a Buyer)
Sold price: £180000
Would you recommend?: Yes
Postcode: TW13
Sales (as a Buyer)
Sold price: £180000
Postcode: TW13
0
people found
this helpful
I had a very long drawn out experience of buying my property. From jul till feb!
I'm glad to say that the delay was not due to the agents but rather the fault of the solicitors. I was especially glad because since Oliver took over ...
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0
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“Absolutely awful service. Attempted to get back my deposit and ......”
1 Star Review
Dec 16,2014
By:
'Joe'
Dec 16,2014
Services: Lettings (as a Tenant)
Rent PCM: £880
Would you recommend?: No
Postcode: TW2
Lettings (as a Tenant)
Rent PCM: £880
Postcode: TW2
149
people found
this helpful
Absolutely awful service. Attempted to get back my deposit and left it for 2 weeks so landlord could clear everything up. Called office and got passed from one member of staff to another. All of them seemed totally uninterested. Was told i was emailed.Emailed to ...
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What agent could do to change your mind?
Listend to when i told them they were sending information to an email address that had been closed for over a year. Very frustrating.
Attached Filesnbsp;
149
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“Absolutely awful. I had the displeasure of dealing with a ......”
1 Star Review
Oct 20,2014
By:
'Unhappy'
Oct 20,2014
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TW12
Sales (as a Vendor)
Postcode: TW12
162
people found
this helpful
Absolutely awful. I had the displeasure of dealing with a certain female member of staff who was supposedly a 'senior' and I wouldn't recommend them to my worst enemy. Lie after lie, never returned my calls, rude, unhelpful, unpleasant, made me feel like a piece ...
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162
people found
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“Have just left a house after 3 and a half years ......”
1 Star Review
Oct 22,2012
By:
'Drama1968'
Oct 22,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
83
people found
this helpful
Have just left a house after 3 and a half years and have had nothing but issues including leaks, unfinished building work, no heating/hot water for a 9 week period...the list goes on.
Now the tenancy has finished we have seen the report made by ...
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83
people found
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“I find the staff at Dexters Richmond office extremely unprofessional, ......”
1 Star Review
Mar 25,2011
By:
'paigelondon'
Mar 25,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
85
people found
this helpful
I find the staff at Dexters Richmond office extremely unprofessional, irritating and incompetent. They harass me with calls to show the flat, which I always agreed so long as they have keys to let themselves in because both my husband and I work. They haven't ...
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85
people found
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We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future.
Kind regards,
Marilyn Head of Customer Relations