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Greene & Co
70 Clerkenwell Road
Islington,London
Greater London
EC1M 5QA
020 7250 0052
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 45% | £499,999 | £1,450,000 |
Lettings | 0% | 80% | £440 | £1,800 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
8 | 0 | 12 | 0 | 18 | 0 | 10 | 0 | 1 | 1 |
No Properties
We have discussed this issue with you at length and feel that we did everything we could to rectify the situation. I am sorry that you have still found it necessary to write on this platform.
The landlady for the property you took issue with has many properties with us and unfortunately she mis-quoted the price that the property was to be marketed at to us. We showed you the email she had sent us confirming it has her mistake
When we discovered her mistake we informed you immediately, and offered you your full deposit back or the option to increase you offer by just £5 per week. Understandably, you did not want to increase and we do not hold cheque book in the office. We BACS transferred the full deposit money the same day, which reached your account within 72hours. Unfortunately, as you are aware, you provided us with the incorrect bank details, which delayed the process by 24 hours.
We are sorry that you were not happy with this and hope that you have now found a great property, that you are enjoying living in.
Sincerely
Greene & Co – City Lettings