Arlen Properties
London, NW4
1.6/5, 9 reviews
22% recommended
0% lettings valuation accuracy
50% lettings fee satisfaction

Contact Us

“I don't recommend this place. I dealt with a lady ......”

Share on :
Jun 19,2017
Minithumbdown
By: 'Jemma'
Jun 19,2017
8 people found
this helpful
I don't recommend this place. I dealt with a lady called Mandi, very unpleasant lady (she would even tell her worker off in front of you carelessly). I've rented a room that didn't seem particularly clean, yet you are expected to pay for a professional cleaning when you leave, even though you didn't necessarily get it that way before you rented! (In other words, they don't check that it was indeed cleaned, they rely on bogus reports). They were dishonest, the same room was offered to my friend on the SAME DAY for 100 pounds less than they gave it to me! They took advantage of the fact I was desperate for a place. I've paid all my rents on time (direct debit), I've never caused issues, yet she gave me so much grief when I had to leave after my contract terminated. I don't know what will happen to those who have sudden change of financial circumstances. I can see her throwing them out immediately. They do maintain the place, which is why I gave 2 stars. But if you want to deal with someone as awful, make sure EVERYTHING is in writing, even if you call them about something, send them an email immediately after saying I've just had a call and this is what we've agreed on. If you find issues with the property, report it IN WRITING. Take pictures of everything and don't rely on their inventory service, they will try to find anything in the property to deduct your deposit
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 9
16th Sep 2022
reviewed by 'Stefan Palcovic'
“They are the worst.Very arrogant behaviour since we moved in, whenever we needed anything. If you want to complain ......”
3rd Jun 2022
reviewed by 'Stanislav'
“Worst agency in the world. As a student they put me on charge for all council tax in HMO property ......”
2nd Nov 2021
reviewed by 'Rebecca'
“Mouldy flat, nothing done in the 1 year we were at the property. I imagine all of the properties they let ......”
7th Oct 2021
reviewed by 'Zak'
“They are the worst. They will squeeze you for every penny, they don't care about their homes or their residents....”
25th Jan 2021
reviewed by 'One Unhappy Customer'
“I cannot explain how terrible they are. Sellers avoid, buyers avoid. Just avoid avoid avoid at all costs!!! They are ......”
15th Oct 2020
reviewed by 'Alanna'
“AVOID AVOID AVOID!My brother had the unfortunate experience of renting a property through this agency. They don't tell you ......”
Opening Hours
  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Arlen Properties
Breasy Place,9 Burroughs Garden
Hendon,London
Greater London
NW4 4AU
020 8203 6833

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 50% £650 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 6 0 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“They are the worst.Very arrogant behaviour s......”

Share on :
Sep 16,2022
Minithumbdown
By: 'Stefan Palcovic'
Sep 16,2022
0 people found
this helpful
They are the worst. Very arrogant behaviour since we moved in, whenever we needed anything. If you want to complain about something, you can with the fact that the agency will turn your life to hell. After we got to know what they were like, ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Arlen Properties Ltd
Sep 21, 2022
View all comments (1)
Dear Stefan, We are sorry to hear this especially since you were our tenant for 11 years and you happily extended your agreement every single year. We were led to believe you enjoyed your tenancy and the service provided by our staff members and we are sorry to read your review. We wish you all the best for the future! ...

“Worst agency in the world. As a student they......”

Share on :
Jun 03,2022
Minithumbdown
By: 'Stanislav'
Jun 03,2022
1 people found
this helpful
Worst agency in the world. As a student they put me on charge for all council tax in HMO property without sertificate for it. They did not ask for my permission using my name for it.Separately they collect money from one of my flatmates. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mould and Overall Difficult Experience...”

Share on :
Nov 02,2021
Minithumbdown
By: 'Rebecca'
Nov 02,2021
2 people found
this helpful
Mouldy flat, nothing done in the 1 year we were at the property. I imagine all of the properties they let have similar problems as they send out a mould advice document to everybody.. very strange. Unprofessional and difficult experience so be aware....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They are the worst....”

Share on :
Oct 07,2021
Minithumbdown
claim your profile
Mandi
By: 'Zak'
Oct 07,2021
1 people found
this helpful
They are the worst. They will squeeze you for every penny, they don't care about their homes or their residents....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot explain how terrible they are. Selle......”

Share on :
Jan 25,2021
Minithumbdown
By: 'One Unhappy Customer'
Jan 25,2021
1 people found
this helpful
I cannot explain how terrible they are. Sellers avoid, buyers avoid. Just avoid avoid avoid at all costs!!! They are just so so unprofessional, slow and incompetent....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stay Away!...”

Share on :
Oct 15,2020
Minithumbup
By: 'Alanna'
Oct 15,2020
2 people found
this helpful
AVOID AVOID AVOID! My brother had the unfortunate experience of renting a property through this agency. They don't tell you that the owner of the agency also owns some of the properties that are let out so they add £000's on to their dilapidation costs ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Company...”

Share on :
Sep 21,2020
Minithumbup
claim your profile
Mandi
By: 'Claudia'
Sep 21,2020
0 people found
this helpful
I would like to say a big thank you to the entire team at Arlen Properties especially to Mandi and Veneta for letting us a flat 5 years ago with our small dog. It was difficult at the time to rent a place with a dog ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“the worst estate agents I've ever been with. ......”

Share on :
May 14,2020
Minithumbdown
By: 'Oliver'
May 14,2020
2 people found
this helpful
the worst estate agents I've ever been with. When we were signed up, the south african lady who was doing our paperwork suggested we pretend to be students and don't pay council tax.. yeah.. that really happened. Unbelievable. We also ended up locked in our ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I don't recommend this place. I dealt with a lady ......”

Share on :
Jun 19,2017
Minithumbdown
By: 'Jemma'
Jun 19,2017
8 people found
this helpful
I don't recommend this place. I dealt with a lady called Mandi, very unpleasant lady (she would even tell her worker off in front of you carelessly). I've rented a room that didn't seem particularly clean, yet you are expected to pay for a professional ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:17 AM 09/10/2019 by heather heather

Awards won by Arlen Properties, London NW4 4AU



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn