100% lettings valuation accuracy
63% lettings fee satisfaction
Jun 09,2017
Jun 09,2017
3
people found
this helpful
this helpful
I would give Zero stars if I could. I have never dealt with such a poorly ran company. No one communicates with each other or checks messages from their clients and if they do they rarely get back to you and wwhen they do it's at a point when it's gone passed the point of a reasonable time for example my boiler had gone off and I tried contacting them and it was three days later when they contacted me and told me to fix it. I expanded my landlord to come out and he agreed with me that it should not of taken that long or the fact trying to make me fix it. They mislead me and my partner regarding details such as when we could leave as some things did change however due to a formal employee denying these changes we were stuck an extra month in our property due to missing the cut of period for our notice even though we were told a different date. (Some details were changed from our original contact bit weren't updated like we were told and then went on a periodic contact) we loved our home but moved because Bridgford and their staff were useless and unreliable.
Now we have left and still waiting on our bond. Been in contact with them left messages, emails and all you get is someone will call you back but no one does. Finally after all this we get told that someone is on holiday that's why no one knew about what was happening and also my old landlord has gone on holiday and won't be back for another week. Why was I not informed or why was he not told when this was being done and needed to be signed? If I was inform of him being away then ok but when you don't get any responses and past around and no one has any answers then how can you trust what they say and especially with your money? No organisation between them, no manners, and are willing to pass you to someone else just so they don't have to deal with you.
Now we have left and still waiting on our bond. Been in contact with them left messages, emails and all you get is someone will call you back but no one does. Finally after all this we get told that someone is on holiday that's why no one knew about what was happening and also my old landlord has gone on holiday and won't be back for another week. Why was I not informed or why was he not told when this was being done and needed to be signed? If I was inform of him being away then ok but when you don't get any responses and past around and no one has any answers then how can you trust what they say and especially with your money? No organisation between them, no manners, and are willing to pass you to someone else just so they don't have to deal with you.
Comment on agent fees
Bad. Like a lot of agents their fees are unreasonable
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Latest Reviews
22nd Aug 2022
reviewed by 'Gracy Siju'
19th Jan 2022
reviewed by 'Michael T'
10th May 2021
reviewed by 'Sp'
4th Feb 2021
reviewed by 'E.M.'
30th Jan 2021
reviewed by 'carrie'
26th Jan 2021
reviewed by 'Gary Branton'
Opening Hours
Address
Bridgfords
The Galleries Washington Centre
Washington
Tyne and Wear
NE38 7SD
0191 644 0648
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 63% | £390 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 5 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
Areas covered
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- Sales
- Lettings
- Block Management
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- Conveyancing
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Aug 22,2022
Aug 22,2022
0
people found
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Thank you so much Joanne .I really appreciate your help and great support. You was so friendly and caring . I have no words to express my gratitude to you Joanne. As our property manager, I wish you all the very best to you and Bridgeford. ...
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Jan 19,2022
Jan 19,2022
0
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From start to finish, the staff at Washington could not have done anymore. They were superb. The sale wasn’t straight forward due to the other sides terrible solicitors based in Washington. The sale was for a small flat yet the level of service was ...
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May 10,2021
May 10,2021
0
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Thanks for all the help you have giving me to get this flat much appreciated thank you from me and family...
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Feb 04,2021
Feb 04,2021
0
people found
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Grace has been most helpful to me especially when my tenant did not pay. She accompanied me to the property to give me moral support to ask the tenant about paying his rent. She was able to speak to the tenant when I found it ...
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Jan 30,2021
Jan 30,2021
0
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What an amazing team when we weren’t sure they were there to help they went out of the way constant updates
Couldn’t fault them and would definitely use again...
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Jan 26,2021
Jan 26,2021
0
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Very helpful in getting my flat all along the process in one week. I worked with Connor and really recommend...
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Jan 26,2021
Jan 26,2021
0
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Very Happy with the service which we received from Bridgfords in Washington. made the whole process in moving into a new property very stress free and kept us up to date in every step of the way. before we knew it we had the key ...
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Aug 29,2018
Aug 29,2018
0
people found
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In our dealings with Andrea she has always struck the right balance between professionalism and friendliness.
She was a great help in guiding us through the letting process ; always having the right paperwork ready and turning up promptly for meetings. To top it all she ...
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Comment on agent fees
Thh agent's fees seem fair and competitive
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Jun 09,2017
Jun 09,2017
3
people found
this helpful
this helpful
I would give Zero stars if I could. I have never dealt with such a poorly ran company. No one communicates with each other or checks messages from their clients and if they do they rarely get back to you and wwhen they do it's ...
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Comment on agent fees
Bad. Like a lot of agents their fees are unreasonable
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Jan 12,2017
Jan 12,2017
4
people found
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this helpful
I would not recommend Bridgefords to rent a property from. The customer service is disgusting..they pass you from person to person and not one of them actually listen to you. Please do not rent with Bridgefords!!!!!!!! I dont even want to give them a ...
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Comment on agent fees
Disgusting fees
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Feb 13,2015
Feb 13,2015
1
people found
this helpful
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Bridgfords have terrible customer service. I am a tenant. When me and my husband viewed this house in november 2014 it was not in a good condition so they told us they will clean and do repair before we will shift. And we gave them 2 months ...
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What agent could do to change your mind?
bridgfords cannot change my mind.Attached Filesnbsp;
Comment on agent fees
bridgfords just took the admin fee only and do nothing. worst service.
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Oct 04,2012
Oct 04,2012
6
people found
this helpful
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TO ALL STAFF AT BRIDGFORDS WASHINGTON.
We are about to complete the sale of our property using Bridgfords Estate Agency. We have been very pleased with the professionalism and personal support given to us by both the field and office teams. Bobby, Richard and Pat ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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