0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 08,2017
Jun 08,2017
4
people found
this helpful
this helpful
Review as a tenant and based on ending a tenancy. The start of my tenancy was with a different letting agents which was then switched to Curchods mid-tenancy.
Please note I tried to be as helpful and courteous of a tenant as possible, happily let them take photos and measurements for advertising. Always left the property clean and tidy. Even left the property to allow for viewings whenever they wanted, as I knew staying in the property can sometimes be awkward. Even helped explain certain aspects of the property.
Hoped to be treated in a similar way at end of my tenancy. Unfortunately not. Was charged an extortionate rate for minor things.
-Was charged for cleaning, which is fair if it was needed, but when I asked for a receipt, they could not provide one because they didn't actually get a cleaner in. Was told the charge was for compensation. Note we actually had the property professionally cleaned.
-Was also charged for damages. Which I considered fair wear and tear, 1 was a low-level scuff mark, barely visible, no wall or paint damage but was 8+cm long and 2 small stain lines on a window sill, 0.5-1cm in length and no more than 2mm in width. Again they didn't actually carry out any work/repairs, so clearly wasn't a big deal. Just charged me for compensation.
Tried to briefly challenge, they couldn't care less and fobbed me off. I didn't want a long drawn out process to dispute further, just took the hit.
I had left properties in much worse states in the past and got all my deposit back. They clearly just want to try and keep as much of your deposit as possible.
Been renting 10+ years and this is, of course, my own personal experience. If you disagree with my opinion then please disregard this review.
Please note I tried to be as helpful and courteous of a tenant as possible, happily let them take photos and measurements for advertising. Always left the property clean and tidy. Even left the property to allow for viewings whenever they wanted, as I knew staying in the property can sometimes be awkward. Even helped explain certain aspects of the property.
Hoped to be treated in a similar way at end of my tenancy. Unfortunately not. Was charged an extortionate rate for minor things.
-Was charged for cleaning, which is fair if it was needed, but when I asked for a receipt, they could not provide one because they didn't actually get a cleaner in. Was told the charge was for compensation. Note we actually had the property professionally cleaned.
-Was also charged for damages. Which I considered fair wear and tear, 1 was a low-level scuff mark, barely visible, no wall or paint damage but was 8+cm long and 2 small stain lines on a window sill, 0.5-1cm in length and no more than 2mm in width. Again they didn't actually carry out any work/repairs, so clearly wasn't a big deal. Just charged me for compensation.
Tried to briefly challenge, they couldn't care less and fobbed me off. I didn't want a long drawn out process to dispute further, just took the hit.
I had left properties in much worse states in the past and got all my deposit back. They clearly just want to try and keep as much of your deposit as possible.
Been renting 10+ years and this is, of course, my own personal experience. If you disagree with my opinion then please disregard this review.
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Opening Hours
Address
Curchods
Portmore House, 54 Church Street
Weybridge
Surrey
KT13 8DP
01932 843322
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £2,000,000 | £2,000,000 |
| Lettings | 0% | 0% | £950 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 08,2024
Sep 08,2024
0
people found
this helpful
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Tony and Sean in Walton - on - Thames have been absolutely amazing. They have always been very professional, returned all of our telephone calls and emails. We are so grateful to both of them for helping us secure our new home. No wonder there ...
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Jul 19,2021
Jul 19,2021
2
people found
this helpful
this helpful
Absolutely dreadfull service again!
After numerous calls to several staff who keep changing, (probably an indication of the quality of the company), spoke to the director David Bowen who promised to resolve matters but no satisfactory action taken to remedy the position.
I dont knnow ...
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Jul 19, 2021
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(1)
Dear Ron,
Your review relates to another company Curchod & Co, a surveying and property maintenance firm company.
The review posted is on Curchods Estate Agents page.
I am sorry you have experienced bad service but it is not related to this firm.
Regards,
Grant Letts
Partner ...
Sep 10,2018
Sep 10,2018
2
people found
this helpful
this helpful
We first began renting from Hamptons estate agents- when the deal was closed we were told Curchods will be dealing with us from now (property management ) We had many problems with our property in our first 6 months. Including: Boiler leaking & not working - Went on ...
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Feb 02,2018
Feb 02,2018
6
people found
this helpful
this helpful
At the moment they show us the property in Weybridge, they mentioned to us that the property include some items, painting and fixing will be done before moving. After we payed the deposit they change the conditions before signing the agreement. Because of this and ...
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Comment on agent fees
bad
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Jun 08,2017
Jun 08,2017
4
people found
this helpful
this helpful
Review as a tenant and based on ending a tenancy. The start of my tenancy was with a different letting agents which was then switched to Curchods mid-tenancy.
Please note I tried to be as helpful and courteous of a tenant as possible, happily let ...
read full review
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Jun 18,2014
Jun 18,2014
7
people found
this helpful
this helpful
Stay well clear. Put in an offer for a property which was accepted. Applied for a mortgage and when I contacted them to find out about the exchange of contracts Curchods continued to market the property and was informed I would have to raise my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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