0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 05,2017
Jun 05,2017
14
people found
this helpful
this helpful
I rarely leave poor reviews however i don't think it's any coincidence that this company has a 1 star from everybody....been paying them over 1000 a year for the past few years and I've caught them several times charging for repairs that they haven't carried out and any repairs that have been are charged at extortionate rates and done to a very poor standard. This company should be taken to task for ripping people off....currently in the process of looking in to opening a formal complaint and trying to get answers to where my money has vanished to...especially the float. Hopefully one day this shoddy company will have to answer to their ways.
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Jul 10, 2017
I couldnt agree more. The monthly cost have yet again been increased and god knows where this money is being spent. I recently queried an act of vandalism by a tennant (not mine) and ross and liddell aranged for this to be repaired with the bill being sent to owners!! I asked for the police to be involved but got no response. So its ok for someone elses tennant to openly vandalise something and other owners just billed for it!!! I have paid my share (as owner) for previous repairs to certain things, and when ive queried it, my money still sits in ross and liddells account "until all owners have paid up". Its impossible to keep track of repairs/if any , being completed.
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Opening Hours
Address
Ross & Liddell
25 Gauze Street
Paisley
Renfrewshire
PA1 1ES
0141 889 8146
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 4 |
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Feb 07,2022
Feb 07,2022
5
people found
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this helpful
Ross & Liddell on the fiddle!
The worst factor you could ever ask for!
They Virtually extorted money from me & neglected to repair & maintain the communal close in my flat.
I can’t emphasise how much anxiety & stress I’ve had dealing with them.
They’re ...
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May 28,2021
May 28,2021
4
people found
this helpful
this helpful
Utter scum. Theaving, lazy, rude. They are vultures. £700 paid out in June. Just got another bill through for £250 in November. They clean the stairwells and send a guy round once every 3 months or so to flail a chainsaw at our bushes leaving them in a ...
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Aug 27,2018
Aug 27,2018
10
people found
this helpful
this helpful
I will never go near a property which is factored by these expensive incompetent, lazy, good for nothings..
All I wabted was a quote, it took me 3 years of asking, with around 50 phone calls and every time a promise was ade to call me back.
...
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Comment on agent fees
WAAAAY to expensive for what they do
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Jun 05,2017
Jun 05,2017
14
people found
this helpful
this helpful
I rarely leave poor reviews however i don't think it's any coincidence that this company has a 1 star from everybody....been paying them over 1000 a year for the past few years and I've caught them several times charging for repairs that they haven't carried out ...
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Nov 07, 2017
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(2)
1. Reported to Ross and Liddell and young kids kicking footballs in the area and during which, damaged the fence. Gave them the address etc, told them what happened and I still got a bill.
1. Paying for uplifts for household goods, dumped by people renting. Mattresses, beds, sofa's furniture all being dumped by other residents and I still get a dam bills.
3. Fitted a new buzzer system that doesn't work.
4. Repaired a wall, which had at least a 2ft hole in it under a window in a common ...
Oct 14,2012
Oct 14,2012
7
people found
this helpful
this helpful
I have been in contact with all other landlords for our property and not one of them is satisfied with the way that R&L manage our property.
When there were problems with the flat, the contractors they sent out were invariably far more expensive ...
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What agent could do to change your mind?
They could have reduced their fees CONSIDERABLY. Could, just occasionally, come to the property to ensure that the maintenance staff employed where doing their jobs. It would have been good if they had taken my complaints seriously and if the property managers assigned were worth anything near what they were getting paid. Even if all of the above were to happen in future, the 'service' received from them to date has been so poor, I think I would rather just move to a different property manager company.Attached Filesnbsp;
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Jul 21,2012
Jul 21,2012
5
people found
this helpful
this helpful
I have spent the last eight years paying for repairs which were not done when I checked. They employ far more expensive contractors that is necessary. They never pro-actively deal with any problems . I have had to sort out innumerable problems myself which they should ...
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Jun 08,2011
Jun 08,2011
5
people found
this helpful
this helpful
They are our property managers. Wish we could sack them. The property is falling down around us whilst they charge us for phantom repairs. Stay clear at all costs....
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No fees information available
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Complaints Procedure
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1. Paying for uplifts for household goods, dumped by people renting. Mattresses, beds, sofa's furniture all being dumped by other residents and I still get a dam bills.
3. Fitted a new buzzer system that doesn't work.
4. Repaired a wall, which had at least a 2ft hole in it under a window in a common area. They had never checked the building structure for over 5-7 years until I moved in.
As a company, you should all be wearing balaclavas, robbing us on daily/weekly/monthly and yearly basis.