Dale and Collins
Stoke On Trent, Stoke on Trent, ST4
4.1/5, 14 reviews
79% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
67% lettings fee satisfaction

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“I rented a property from Dale & Collins from 2014-2017, my ......”

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Jun 01,2017
Minithumbup
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Tracy
By: 'Shani'
Jun 01,2017
1 people found
this helpful
I rented a property from Dale & Collins from 2014-2017, my first home on my own! The ladies in the office were a massive help and support. I didnt have a clue where to start and the fact i had poor credit didnt help my situation but all who i dealt with were brilliant and i cant thank them enough for all they have done. A special mention to Tracey who has been incredibly helpful, friendly and approachable throughout my tenancy. Thank you
Comment on agent fees
fair
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Latest Reviews

View all Reviews 14
31st Mar 2022
reviewed by 'Roz Powell'
“Based on my experience of Dale & Collins, they certainly care more about pleasing the landlord than they do about caring ......”
16th May 2021
reviewed by 'Gordan'
“I recently marketed my property with Dale and Collins however due to circumstances outside of their control the property didn’......”
22nd Jan 2020
reviewed by 'Catherine'
“The service I received when arranging a rental property was certainly the best I have ever had, whether renting or ......”
13th Apr 2018
reviewed by 'sarah'
“cant fault all of the staff that helped me to sell my property really helpful and friendly i would highly ......”
2nd Mar 2018
reviewed by 'O'Neill'
“We have used Dale & Collins as our letting agent for the past three years and during that time we have ......”
16th Feb 2018
reviewed by 'Manwar'
“Sharon assisted me with the purchase of 2 Holly Place. She provided a very friendly and helpful service along with her ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 12:00
  • Sunday: Closed
Address

Dale and Collins
Unit 14 Trentham Technology Park
Stoke on Trent
Staffordshire
ST4 8LJ
01782 598 777

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £97,250 £275,000
Lettings 75% 67% £500 £595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 6 1 1 0 0 2
Areas covered
  • ST4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Do not rent from them...”

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Mar 31,2022
Minithumbdown
By: 'Roz Powell'
Mar 31,2022
1 people found
this helpful
Based on my experience of Dale & Collins, they certainly care more about pleasing the landlord than they do about caring for the individuals renting a property. A person can spend twice the amount a property is worth in rent over the years, yet this letting ...
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“I recently marketed my property with Dale and......”

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May 16,2021
Minithumbdown
By: 'Gordan'
May 16,2021
0 people found
this helpful
I recently marketed my property with Dale and Collins however due to circumstances outside of their control the property didn’t sell. However for 5 weeks now I have been trying to get them to remove the ‘for sale’ sign. I have spoken to them several ...
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“The service I received when arranging a renta......”

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Jan 22,2020
Minithumbup
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Tracy
By: 'Catherine'
Jan 22,2020
0 people found
this helpful
The service I received when arranging a rental property was certainly the best I have ever had, whether renting or buying over the years. All of the staff were friendly, keen to help and completely professional I could not have asked for better treatment. Special ...
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“house sale...”

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Apr 13,2018
Minithumbup
By: 'sarah'
Apr 13,2018
0 people found
this helpful
cant fault all of the staff that helped me to sell my property really helpful and friendly i would highly recomend this estate agent to anyone who wants to sell their property....
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Comment on agent fees
excellent
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“We have used Dale & Collins as our letting agent for ......”

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Mar 02,2018
Minithumbup
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Tracy
By: 'O'Neill'
Mar 02,2018
0 people found
this helpful
We have used Dale & Collins as our letting agent for the past three years and during that time we have been impressed with the service offered by all the staff in the Lettings Department. Jackie really does a brilliant job and any problems are dealt ...
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Comment on agent fees
Very Fair
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By: Jackie Lee
Mar 05, 2018
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Thank you for your comments - that's lovely to read. We really do have a great team around us, helping to resolve any issues that might crop up. We're really proud of our excellent staff and supporting contractors. ...

“Sharon assisted me with the purchase of 2 Holly Place. She ......”

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Feb 16,2018
Minithumbup
By: 'Manwar'
Feb 16,2018
0 people found
this helpful
Sharon assisted me with the purchase of 2 Holly Place. She provided a very friendly and helpful service along with her colleague Kirsty. Very professional and courteous and would highly recommend them both. Wonderful telephone manner and extremely patient. Dave was also very helpful and gave ...
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Comment on agent fees
Not applicable
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“Fantastic support from all members of staff in particular Clare ......”

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Aug 19,2017
Minithumbup
By: 'Ian'
Aug 19,2017
2 people found
this helpful
Fantastic support from all members of staff in particular Clare and Tracy. A stressfull move made easy. Thank you all so much....
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“Can't fault the staff. All the office staff were very ......”

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Aug 16,2017
Minithumbup
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Tracy
By: 'Bruce'
Aug 16,2017
1 people found
this helpful
Can't fault the staff. All the office staff were very keen to help in any way from providing the right tennant and understanding the contract to managing the documentation and rent collection. It was a very easy process to be involved with as a landord ...
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Comment on agent fees
Very competitive
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“Can't fault this estate agent. I have dealt with them ......”

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Jun 27,2017
Minithumbup
By: 'AN'
Jun 27,2017
1 people found
this helpful
Can't fault this estate agent. I have dealt with them quite a few times and their friendly but professional team has alway kept me fully up to date through the whole process. As we all know selling and buying a property isn't the easiest of ...
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“I rented a property from Dale & Collins from 2014-2017, my ......”

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Jun 01,2017
Minithumbup
claim your profile
Tracy
By: 'Shani'
Jun 01,2017
1 people found
this helpful
I rented a property from Dale & Collins from 2014-2017, my first home on my own! The ladies in the office were a massive help and support. I didnt have a clue where to start and the fact i had poor credit didnt help my situation ...
read full review
Comment on agent fees
fair
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“We have used Dale and Collins 3 times now, The team ......”

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Apr 05,2017
Minithumbup
By: 'Mr'
Apr 05,2017
1 people found
this helpful
We have used Dale and Collins 3 times now, The team there are absolutely fantastic. We would recommend them to anyone thinking of selling their home....
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Comment on agent fees
The fees were brilliant.
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“Trust this estate agency!The recent sale of our property ......”

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Dec 14,2016
Minithumbup
By: 'Michael'
Dec 14,2016
3 people found
this helpful
Trust this estate agency! The recent sale of our property was handled by Dale and Collins of Longton with extreme professionalism and with the knowledge that moving is usually stressful to both the vendors and purchasers We can state without doubt that, as much as ...
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Comment on agent fees
Fees are competetive and only paid upon completion.
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“I had a completely different experience than the gentleman above. ......”

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Oct 24,2016
Minithumbup
By: 'Tim'
Oct 24,2016
2 people found
this helpful
I had a completely different experience than the gentleman above. Staff were professional, helpful and got an offer on my house within a week.... Invaluable help during the negotiating with solicitors and the other staff were efficient and all really experienced. Just a note that ...
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Comment on agent fees
Excellent value for money.
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“Dale & Collins' office in Longton. A complete shambles of a ......”

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Aug 27,2014
Minithumbdown
By: 'Patrick'
Aug 27,2014
8 people found
this helpful
Dale & Collins' office in Longton. A complete shambles of a business! My partner and I, both professionals on a very respectable income. decided we needed a new place to rent. We googled local estate agents and we decided to go into the office in Longton, ...
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By: Craig Sigley
Oct 17, 2018
View all comments (1)
I think the snobby comments and general tone of this review weaken the value of the feedback. I have only ever received the highest standard of service from this firm and have successfully recommended others to use them. They balance professionalism with friendliness perfectly. Have no fear in using Dale and Collins - they are outstanding. ...
Staff picture Clare
Staff picture Tim
Staff picture Jackie
Staff picture Charlotte
Staff picture Kimberley
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:05 PM 23/03/2022 by Kimberley Leake

Awards won by Dale and Collins, Stoke on Trent ST4 8LJ



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