HC Property Lettings Ltd
Cambridge, CB23
4.1/5, 13 reviews
77% recommended
60% lettings valuation accuracy
91% lettings fee satisfaction

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“We rented a property through HC Property Lettings for nearly ......”

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May 23,2017
Minithumbup
By: 'Anonymous'
May 23,2017
4 people found
this helpful
We rented a property through HC Property Lettings for nearly two years. We found Hugh helpful, polite, and willing to help with repairs when required. HC Property Lettings provide a more personal touch than renting through a larger agency. Smooth move out process at the end of the tenancy.
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Latest Reviews

View all Reviews 13
20th Sep 2023
reviewed by 'Daniel'
“Awful service - AVOIDI embarked on putting my property on the rental market and chose this company because they are ......”
18th Jan 2021
reviewed by 'Anil'
“As a landlord would highly recommend. Efficient, knowledgeable, supportive to tenants, handle any issues that arise confidently and without fuss....”
16th Jun 2020
reviewed by 'Harriett'
“Me and my family have been renting properties through Hugh at HC Lettings for 7 years. Hugh has been able to ......”
2nd Mar 2018
reviewed by 'P'
“After selling our house and let down with our new housebuilders, Hugh came to our rescue and looked after us ......”
19th Jan 2018
reviewed by 'Yemi'
“I have had a good experience with HC Properties. I was particularly impressed by their professionalism and man management. They ......”
21st Nov 2017
reviewed by 'Val'
“I have dealt with many rental agencies over the years as the company I work for rents property for visiting ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: Closed
Address

HC Property Lettings Ltd
8 Woodhead Place
Papworth Everard,Cambridge
Cambridgeshire
CB23 3GU
01480831400

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 60% 91% £750 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 7 0 0 0 0 0 0 2
Areas covered
  • CB2
  • PE19
  • CB4
  • PE29
  • CB1
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Lettings TPOS DPS
Rankings
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“Awful service - AVOID!!...”

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Sep 20,2023
Minithumbdown
By: 'Daniel'
Sep 20,2023
0 people found
this helpful
Awful service - AVOID I embarked on putting my property on the rental market and chose this company because they are local. The service they provided was not up to standard at all which caused my to pull out and go with another company that ...
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By: Lauren Currah
Sep 20, 2023
View all comments (1)
Hi Daniel, I have checked our systems/with the team and unfortunately have not been able to locate any information on this (we are a small family run business so between our small team I am able to find any information regarding properties fairly easily). I cannot see that we have had any dealings whatsoever. We are based in Papworth Everard, Cambridgeshire - I believe this review may be for another agency. Sorry to hear you have had bad service, I hope you manage to get sorted with your n ...

“As a landlord would highly recommend. Efficie......”

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Jan 18,2021
Minithumbup
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Hugh
By: 'Anil'
Jan 18,2021
0 people found
this helpful
As a landlord would highly recommend. Efficient, knowledgeable, supportive to tenants, handle any issues that arise confidently and without fuss....
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“Me and my family have been renting properties......”

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Jun 16,2020
Minithumbup
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Hugh
By: 'Harriett'
Jun 16,2020
0 people found
this helpful
Me and my family have been renting properties through Hugh at HC Lettings for 7 years. Hugh has been able to accommodate our ever changing requirements with compassion when needed, fairness, speed and complete professionalism. Hugh and his team are always there if a problem arises, ...
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“After selling our house and let down with our new ......”

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Mar 02,2018
Minithumbup
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Hugh
By: 'P'
Mar 02,2018
4 people found
this helpful
After selling our house and let down with our new housebuilders, Hugh came to our rescue and looked after us when many agents couldn't be bothered. I would recommend HC lettings to anyone. Warm helpful and extremely professional....
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Comment on agent fees
Good
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“I have had a good experience with HC Properties. I ......”

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Jan 19,2018
Minithumbup
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Ross
By: 'Yemi'
Jan 19,2018
2 people found
this helpful
I have had a good experience with HC Properties. I was particularly impressed by their professionalism and man management. They prioritised good customer services above profit and they are quite flexible in their approach to both tenant and property management. They are also especially good ...
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Comment on agent fees
Pretty standard fees
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“I have dealt with many rental agencies over the years ......”

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Nov 21,2017
Minithumbup
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John
By: 'Val'
Nov 21,2017
4 people found
this helpful
I have dealt with many rental agencies over the years as the company I work for rents property for visiting employees. HC Property Lettings is by far the most professional and responsive company in the Cambridge and Cambourne area. John and Hugh are a pleasure ...
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“I am not a big one for reviews but in ......”

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Oct 01,2017
Minithumbup
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Hugh
By: 'Chris'
Oct 01,2017
1 people found
this helpful
I am not a big one for reviews but in this case I make an exception. My family and I have experienced HC lettings both as a tenant and as a landlord and in both instances the services were exceptional. Hugh and team are detailed, ...
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Comment on agent fees
In line with market
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“We have been renting a house for nearly four years ......”

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Jul 20,2017
Minithumbup
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Hugh
By: 'Fabio'
Jul 20,2017
2 people found
this helpful
We have been renting a house for nearly four years and we could not be happier with this agent. Hugh has always been polite, approachable and sorting our problems out. Now it is time to go back home and Hugh made our move much easier....
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“We rented a property through HC Property Lettings for nearly ......”

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May 23,2017
Minithumbup
By: 'Anonymous'
May 23,2017
4 people found
this helpful
We rented a property through HC Property Lettings for nearly two years. We found Hugh helpful, polite, and willing to help with repairs when required. HC Property Lettings provide a more personal touch than renting through a larger agency. Smooth move out process at the ...
read full review
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“I've used HC property lettings for a number of years. ......”

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Mar 15,2017
Minithumbup
By: 'Ian'
Mar 15,2017
5 people found
this helpful
I've used HC property lettings for a number of years. Always professional and excellent customer service when problems arise....
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Comment on agent fees
Fees are very reasonable.
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“I've been renting from H C Property Lettings for over 2 ......”

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Feb 28,2017
Minithumbup
By: 'Laura'
Feb 28,2017
6 people found
this helpful
I've been renting from H C Property Lettings for over 2 years and find the company excellent. Maintenance issues are resolved quickly after each inspection and I never have to chase them. I required a new washing machine recently and on my return home from work ...
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Comment on agent fees
Low fees compared to others in the area. I would describe them as very fair.
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“I requested information by email regarding a property I saw ......”

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Feb 06,2017
Minithumbdown
By: 'Djaz'
Feb 06,2017
6 people found
this helpful
I requested information by email regarding a property I saw on RightMove. I received a call back from a gentleman at HC Property Lettings Ltd. I was immediately taken back by how cold and sarcastic the gentleman was. For example; he said he was calling ...
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“Well where to start!?! We saw the property on Rightmove ......”

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Apr 05,2014
Minithumbdown
By: 'zippybungle'
Apr 05,2014
7 people found
this helpful
Well where to start!?! We saw the property on Rightmove and phoned about making a viewing appointment. The agent said that nobody was available till Wednesday (it was Saturday) but the current tenants would be able to show us around. I did think was strange ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance put any complaints in writing to the office address. Secondly further issues would then need to be followed up with the company Director. Thirdly anything after that would need to be address to the company secretary.
If no resolve then complaints need to be addressed to the Property ombudsman (Letting).
Last updated at 9:51 AM 17/03/2017 by Hugh Currah

Awards won by HC Property Lettings Ltd, Cambridge CB23 3GU



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