98% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
May 23,2017
May 23,2017
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All in the office were really helpful from getting a viewing to going through the sale. So a big thanks to Angela, Sue, Richard and Lauren.
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Latest Reviews
7th Jan 2022
reviewed by 'I. Lupan'
26th Dec 2021
reviewed by 'Emma Louise Harriman-Smith'
30th Nov 2021
reviewed by 'Mr Singh'
5th Oct 2021
reviewed by 'Ben'
20th Sep 2021
reviewed by 'Laura Shepherd'
17th Sep 2021
reviewed by 'Comrie'
Opening Hours
Address
Shortland Horne Estate Agents
306 Walsgrave Road
Coventry
West Midlands
CV2 4BL
02476 442288
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 95% | £95,000 | £520,000 |
| Lettings | 100% | 99% | £725 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 62 | 0 | 30 | 2 | 1 | 1 |
Areas covered
- CV1
- East side of Coventry
- CV2
- CV3
- CV4
- CV5
- CV6
- CV7
- CV8
- CV9
- CV10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 07,2022
Jan 07,2022
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With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and thanks to Sue she helped to get some issues sorted for us...
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Dec 26,2021
Dec 26,2021
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I had a very stressful time with my sale due to my buyers' solicitors but Shortland Horne, specifically Sue Costello, did a wonderful job. Sue continously chased all parties and kept me informed, even when she was on annual leave. I would highly recommend this ...
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Nov 30,2021
Nov 30,2021
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Called the Walsgrave office twice to book a valuation no reply, called the city centre office to arrange a viewing and the individual sounded like he has never spoken to a customer before....
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Dec 02, 2021
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I spoke twice to your team and asked for your fees they advised fees could only be given by the evaluators, I left my name and contact details twice yet no response. ...
Oct 05,2021
Oct 05,2021
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Richard did a fantastic job in presenting and selling my house.
Sue did an equally fantastic job in progressing the sale through to completion.
Many thanks to Sue and the team....
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Sep 20,2021
Sep 20,2021
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We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic service from all the team! We would highly recommend them to anyone looking to sell or buy a property, they stayed in touch with us ...
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Sep 17,2021
Sep 17,2021
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Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand ...
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Sep 17,2021
Sep 17,2021
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Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand ...
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Aug 30,2021
Aug 30,2021
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Excellent communication in a timely manner. Professional, dedicated team. Adapted well to the challenges of selling a home during lockdown. Happy to recommend Shortland Horne, Walsgrave Branch....
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Jul 29,2021
Jul 29,2021
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There are not enough superlatives in the dictionary to accurately describe Shortland Horne, from start to finish they went above and beyond the call of duty. Without Shortland Horne especially Sue, our entire chain would still be waiting to move. Forget the rest, use Shortland ...
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Jul 07,2021
Jul 07,2021
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They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service
(Review as the buyer)...
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Jul 06,2021
Jul 06,2021
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Really happy with Shortland Horne when Richard came out he was so professional and lovely I had no doubt I wanted to go with them. They were accurate on property valuation, supplied professional photography and very quickly found us a buyer. Thank you Richard and ...
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Jun 30,2021
Jun 30,2021
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Sue and Richard were a pleasure to communicate with during the process of buying our first home. They were both really helpful, friendly and always had a fast response time to any queries we had. We would highly recommend and hope to use their services ...
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Jun 29,2021
Jun 29,2021
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Shortland Horne are a great team who sold my house in a matter of days after it being on the market with another estate agents for 5 months without a sale! On top of that, I received 3 offers 5k over the asking price!! Incredible!
The service ...
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Jun 29,2021
Jun 29,2021
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Sue and the team were great.
Highly recommended, happy to use when i sell my house, well hopefully wont be moving as its very stressful.
Great company great staff. Well done...
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Jun 28,2021
Jun 28,2021
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Extremely helpful and quick with responses. Sue & Richard Costello both helped massively with my move. Will be using their services again in the future!...
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Jun 28,2021
Jun 28,2021
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Sue was of great help, she was very responsive during the negotiations and we had the offer accepted in less than 48h....
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Jun 28,2021
Jun 28,2021
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Sue and her team were attentive, easily contactable and quick to act throughout an incredibly simple house purchase. She was reassuring and patient with us both - even though our questions were probably very tedious!...
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Jun 28,2021
Jun 28,2021
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Great customer service from Sue and Richard. Very helpful and professional, always keeping us up to date with any viewings and feedback. Would definitely sell with them again....
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Jun 28,2021
Jun 28,2021
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Great service provided by Shortland Horne Walsgrave branch in recent sale of my home. The house was very well marketed and received much interest and an offer within a week. The whole process was handled very well, with very good and effective communication and feedback ...
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Jun 28,2021
Jun 28,2021
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Sue and Richard, and the team at Walsgrave Rd were absolutely fantastic at selling mums house. Even though I was over 100 miles away they gave me feedback after every viewing, went especially to the house to turn up the heating in the winter months and ...
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Apr 06,2021
Apr 06,2021
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Sue was very helpful and accommodating throughout the process. As a first time buyer there were several things I was unsure of but Sue was always able to help quickly to keep things moving. Thank you very much...
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Apr 01,2021
Apr 01,2021
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Really helpful and understanding. Nothing was too much trouble.
Always responded quickly to emails and calls.
Highly recommend Sue and the team....
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Mar 30,2021
Mar 30,2021
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From start to finish they have made the service so easy and stress free. From the viewing to the sale. They put in touch with Solicitors and got the completion done fast and hassle free. Thoroughly recommend Sue and the team.
Thanks Jack...
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Mar 05,2021
Mar 05,2021
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Hi my name is Julie .I would like to say a very big thank you to all the staff in the Walsgrave branch of Shortland Horne.After 38 years in my property I decided to sell .Richard was so lovely when he came out to value ...
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Mar 04,2021
Mar 04,2021
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Personable, honest and down-to- Earth. Despite running into issues, we were able to rely on the team for their common sense approach to business. They were patient and helped to complete our sale proficiently....
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Mar 02,2021
Mar 02,2021
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Absolutely amazing sue and her team went above and beyond. We honestly can't thank them enough for what they done for us....
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Feb 11,2021
Feb 11,2021
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During a difficult period of Covid 19 the team ensured the property was advertised and sold.
Can’t complain about the effort and service
Thank you...
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Feb 08,2021
Feb 08,2021
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As is customary we had three estate agents value our property prior to sale. Richard Costello, came to value the property, was very professional and informative. We decided to go with Shortland Horne. They did everything that could be asked of them, including supervising all ...
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Feb 08,2021
Feb 08,2021
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When I put my mums house on the market with Shortland Horne , Sue went above and beyond to help me. She was always there to help and answer any questions I had.
I would definitely rate Shortland Horne excellent service and very polite staff ......
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Jan 28,2021
Jan 28,2021
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we sold our house through Shortland Horne and we managed to get the price we wanted within a week of the house going on the market, we were very happy with the way it was advertised on the app.we were also very pleased with ...
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Tenant Fees
Overall Fees
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:02 PM 02/11/2016 by Lauren Charley
Best Estate Agent in CV2 
Best Estate Agent in Coventry 
