Maidstone, ME14
4.3/5, 66 reviews
86% recommended
83% sales valuation accuracy
88% sales fee satisfaction
75% lettings valuation accuracy
84% lettings fee satisfaction
Seekers | Maidstone & Chatham

“We were at the property for 3 years, and during that ......”

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May 16,2017
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By: 'Stay'
May 16,2017
4 people found
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We were at the property for 3 years, and during that time the staff turnover was awful, so you never knew who your point of contact is. The property was meant to be managed by Seekers, but we had to deal directly with the landlord if we actually wanted anything fixed. I have found all the staff to be quite rude and condescending. They were all more than helpful before we moved in, but that's where it ends. When we left the property we had it cleaned professionally, but they still managed to find a spec of dust somewhere, and charged us a cleaning fee, of over £200. I have since spoken to other ex tenants of Seekers, and this seems to be a standard. It doesn't matter how much you clean......they will always bill you for something on check out. Also, we had house inspections every 3 months, which is I think far too frequent. No one lives in a show home, and families make a mess. Now I'm not talking about bomb site mess, but the normal state any house hold would be in. During these inspections, you are made to feel like scum, and its far too intrusive. Surely they just need to check we haven't smashed the windows, pulled cupboards off the wall and actually damaged the property in anyway..........not tell me that I should have a tidy up before they come round. Its not there business if I'm not up to date with my ironing. We work full time, of course theres weeds in the garden! This is the first time we have used Seekers, and it will certainly be the last.
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Latest Reviews

View all Reviews 66
9th Jul 2023
reviewed by 'Lisa byrne'
“Alex from maidstone seekers was extremely helpful. This was important as it was stressful searching for a new flat and ......”
21st Feb 2022
reviewed by 'Mig'
“Zoe Podesta was very professional and resilient throughout the whole sale purchase. She has a great personal touch and great ......”
2nd Dec 2021
reviewed by 'Paul'
“Have just sold my property through Seekers and have to say I have had a really good experience with Zoe ......”
28th Oct 2021
reviewed by 'Nick'
“Zoe was enthusiastic in maling the sale and persistant in dealing with all the issues that the sale entailed.I ......”
19th Oct 2021
reviewed by 'Ioanna'
“Excellent service, lovely Zoe Podesta Rose , Haylei always answers my questions Feel free to asking everything about my new home ......”
26th Aug 2021
reviewed by 'Hass'
“The best service everQuick responseContacting directly for any update or any clarification Helpful agentCovered every single pit of the property ......”
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Address

Seekers (Kent)
53 High Street
Maidstone
Kent
ME14 1SY
01622 671878

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 88% £160,000 £345,000
Lettings 75% 84% £600 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 22 6 5 0 3 0 9 2
Areas covered
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  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Chatham, ME4
Maidstone, ME14

“Alex from maidstone seekers was extremely hel......”

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Jul 09,2023
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Alex
By: 'Lisa byrne'
Jul 09,2023
0 people found
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Alex from maidstone seekers was extremely helpful. This was important as it was stressful searching for a new flat and I emailed alot. She does a great job and answered all questions...
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“Zoe Podesta was very professional and resilie......”

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Feb 21,2022
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Zoe
By: 'Mig'
Feb 21,2022
0 people found
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Zoe Podesta was very professional and resilient throughout the whole sale purchase. She has a great personal touch and great work ethic and importantly gets the job done!...
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“Have just sold my property through Seekers an......”

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Dec 02,2021
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Rose
By: 'Paul'
Dec 02,2021
0 people found
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Have just sold my property through Seekers and have to say I have had a really good experience with Zoe and the team at Seekers. Wasn’t sure how it would go as I am living in Scotland but straight from the start of the ...
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“Zoe was enthusiastic in maling the sale and p......”

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Oct 28,2021
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Zoe
By: 'Nick'
Oct 28,2021
0 people found
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Zoe was enthusiastic in maling the sale and persistant in dealing with all the issues that the sale entailed. I would be happy to entrust my next sale to her....
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“Excellent service, lovely Zoe Podesta Rose , ......”

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Oct 19,2021
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Zoe
By: 'Ioanna'
Oct 19,2021
1 people found
this helpful
Excellent service, lovely Zoe Podesta Rose , Haylei always answers my questions Feel free to asking everything about my new home buying, really recommend Sekkers...
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“The best service everQuick responseContacti......”

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Aug 26,2021
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Zoe
By: 'Hass'
Aug 26,2021
1 people found
this helpful
The best service ever Quick response Contacting directly for any update or any clarification Helpful agent Covered every single pit of the property Recommended Will use again Thank you Zoe...
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“Seekers have been great. Zoe and Rose especia......”

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Jul 18,2021
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Rose
By: 'Laura'
Jul 18,2021
0 people found
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Seekers have been great. Zoe and Rose especially have been lovely. Only a few issues but other than that, the service has been great, the online systems are fab and the staff have been around to talk to me if I've needed to get clarification ...
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“Absolutely great experience with Seekers, highly recommend...”

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May 31,2021
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Zoe
By: 'Melanie'
May 31,2021
0 people found
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Absolutely great experience with Seekers, we are first time private renters and wasn’t aware of how it works but Zoe Podesta was great and explained everything to us clearly. On the day we collected the keys we were given a “welcome to your new ...
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“Seekers Maidstone for Five Star Service...”

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May 10,2021
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Rose
By: 'Sue'
May 10,2021
0 people found
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Zoe Podesta from the Maidstone office has been brilliant from start to finish. Polite and professional, but with a lovely personal touch. We couldn't be happier with the service and have no problem recommending Zoe and Seekers to any prospective house-hunters. Special shout-out to Rose ...
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“I would just like to say Thankyou to Zoe Pode......”

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Feb 15,2021
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Zoe
By: 'Jamie'
Feb 15,2021
0 people found
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I would just like to say Thankyou to Zoe Podesta for a great service she has provided me during the months leading up to getting my flat in boxley road , she has gone well over from just doing her job, to helping me with the ...
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“Would 100% recommend...”

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Dec 21,2020
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Zoe
By: 'Abby'
Dec 21,2020
0 people found
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Seekers were so helpful with anything and everything especially as I was moving during lockdown! They answered any question I had and made moving such an easy process....
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“Carly sands...”

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Dec 18,2020
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Carly
By: 'Kyle'
Dec 18,2020
0 people found
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I've been with seekers now 6 years and been dealing with carly sands she has been very helpful and polite, if I have any issues or concerns she is there straight away I would highly recommend...
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“Helpful and knowledgeable agents who helped m......”

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Dec 12,2020
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Zoe
By: 'Sue'
Dec 12,2020
0 people found
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Helpful and knowledgeable agents who helped me get my property back up to standard in difficult circumstances, and quickly found a new tenant. Recommended....
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“First Class and Prompt Service....”

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Nov 17,2020
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Zoe
By: 'Brian'
Nov 17,2020
0 people found
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First Class and Prompt Service. We have been very fortunate in our search for a rental property to be assisted by Zoe Podesta in the Maidstone Office. Zoe has been extremely helpful from Day One. From initial viewing through to finalising the paperwork on our ...
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By: Zoe Podesta
Dec 04, 2020
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Thank you Mr & Mrs Kinney, it was a pleasure to help you with this process and I wish you well in your new property. Kind regards Zoe ...

“We had a unique situation so made sure to ask......”

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Jun 04,2020
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By: 'James'
Jun 04,2020
0 people found
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We had a unique situation so made sure to ask all of the right questions on the Monday as Maidstone is a two hour journey from us. We were told these wouldn't be an issue and set up a viewing for Thursday, midday. They asked ...
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“Samantha helped me at the start of my tenancy......”

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Feb 27,2020
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Samantha
By: 'Dan'
Feb 27,2020
0 people found
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Samantha helped me at the start of my tenancy & and also at the end where she helped refund my deposit. She has been professional throughout & always answered my phone calls & Emails....
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“Unbelieveble behaviour...”

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Feb 17,2020
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By: 'Malgorzata'
Feb 17,2020
0 people found
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Apart from extremaly bad renting experience I must live a comment about the agency owner's customer service which is below any expectations. After waiting 3 months for our deposit, my husband has written a review on Seekers Facebook website. Next day received a message from the ...
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“Thank you so much to Amber,she work in office......”

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Feb 10,2020
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Amber
By: 'Petya'
Feb 10,2020
0 people found
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Thank you so much to Amber,she work in office in Maidstone. She was very diligent and responsive throughout the rental period of our apartment.We are happy with ours new home....
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“Excellent service from Amber who guided me th......”

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Sep 15,2019
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Amber
By: 'John'
Sep 15,2019
0 people found
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Excellent service from Amber who guided me through the letting process as a prospective tenant in a friendly and competent way. There was a short delay in getting entry due to key issues relating to the previous tenants but these issues (and others) were resolved ...
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“Been dealing with Amber for our recent house ......”

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Jul 29,2019
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By: 'Grant'
Jul 29,2019
0 people found
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Been dealing with Amber for our recent house move, been extremely attentive and professional, always close by to help when needed. Would highly recommend ....
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“Letting Agents...”

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Mar 25,2019
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By: 'Warren'
Mar 25,2019
0 people found
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Excellent service. I have used Seekers as both a tenant and a landlord and they have always been extremely professional and have provided excellent service in all areas. I'd happily use them again if the need arose, and would happily recommend them to anyone....
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Comment on agent fees
Fair and appropriate fees
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“disrespectful agent...”

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Feb 27,2019
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By: 'umberto'
Feb 27,2019
2 people found
this helpful
I have never seen something like this before in my entire life. After we booked and confirmed a viewing they did not show up, twice!! Very unprofessional and embarrassing agent....
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“Been good communication and helpful if there has been a issue and quick responses...”

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Feb 08,2019
Minithumbup
By: 'Me16'
Feb 08,2019
0 people found
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Good communication and helpful with any issues that have come up & quick responses to emails I have sent. Very happy not sure the name of the agent who had been responding to my emails as it is done through the fixflo....
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Good
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“Seekers - Maintenance...”

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Feb 07,2019
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Samantha
By: 'Keith'
Feb 07,2019
0 people found
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We have always found Sam to be very well organised and highly professional in our dealings with Seekers. Her instructions are clear & concise and she is always willing to help talk through issues and help to resolve any potential problems before they escalate. Her attitude ...
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“Unconcerned...”

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Jan 31,2019
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By: 'Dissapointed'
Jan 31,2019
0 people found
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Letting Service was very poor failed to ensure cleanliness of apartment, accuracy of inventory, provision of permits/entry, timely payment of rent to landlord. Only interest was in ensuring payments by prospective tenant....
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Comment on agent fees
Inventory, referencing and installation procedures all involved substantial failures. Fees paid for below standard services.
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By: Nigel Harvey
Feb 05, 2019
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Dear Disappointed, It is difficult to respond to an issue where you neither give your name or the address of the property concerned. Should you choose to do so you will receive a full response. ...

“Gillingham flat sale....”

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Dec 04,2018
Minithumbup
By: 'Satisfied'
Dec 04,2018
0 people found
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Marketed at Seekers valuation and received good, early response. A cash offer resulted which Nigel negotiated to a conclusion which was good for both parties. Nigel kept in constant touch throughout the sale process, which was critical to achieving our targeted exchange/completion schedule. Very ...
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Comment on agent fees
Fair and competitive.
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“George Woodhouse...”

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Oct 03,2018
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By: 'Smonteys1'
Oct 03,2018
0 people found
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Since George took over my account I have felt absolutely looked after with my property. I live 5 hours away which can be stressful for new landlords but George has given me such a stress free experience from my property being vacant to moving my latest ...
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Fair
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“Experience with......”

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Jun 08,2018
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By: 'Marcin'
Jun 08,2018
2 people found
this helpful
On the beginning after we sign contract flat was nice with fridge and freezer, washing machine and dishwasher, and little damage in floors and kitchen. When we come pick up the keys agent inform us, then, there is no fridge washing machine and dishwasher - ...
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Comment on agent fees
Very poor Agency.
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By: Nigel Harvey
Jun 24, 2018
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Dear Marcin I note your comments. All the charges we made are the industry norm and were made clear to you at the commencement of the tenancy. We were not aware that the landlord was intending to sell the flat when you commenced the tenancy or was that the case when you paid any fees Lastly, you were advised of other available properties but chose not to apply for one. ...

“Excellent...”

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Apr 13,2018
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Samantha
By: 'Hire'
Apr 13,2018
1 people found
this helpful
We haven't worked with Sam for long, but she is a very good communicator and is very helpful. She gets back to us fast and we always get accurate information. She is also flexible which suits our schedule. These traits make our job a whole ...
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Good
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“Efficient....”

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Apr 11,2018
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Samantha
By: 'NJR'
Apr 11,2018
1 people found
this helpful
As a contractor working for seekers I have a lot of communication with Sam, I have found her to be efficient, very professional and great to work with....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:20 AM 23/10/2017 by allAgents

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