0% lettings valuation accuracy
0% lettings fee satisfaction
May 17,2017
May 17,2017
9
people found
this helpful
this helpful
Bad enough that I almost pulled out of buying on a few occasions. This was a case of wanting the House bad enough to grin and bear it. While I was looking for a house, Amy was fantastic, she was professional, had good customer service, all was good. Then I put an offer on one, had it accepted and then had to deal with Angela. She was patronising that I didn't understand the process (first time buyer). She directed their preferred conveyancer on my behalf after I actually asked them not to, so I could have a look around for cheaper options (they were asking an extortionate amount). When I directed my chosen conveyancer I had an email from Angela to say I was taking too long and the seller had received a higher (and Cash) offer and I should go with their conveyancer because they had already opened a file and started working on my case and it was in my best interest to be quick about it. I was upset so I called and asked their conveyancer to not do anything, I would not pay because I had not once asked them to work for me. My conveyancer was brilliant and quick so I managed to avoid Angela's threat of losing my new property to this better offer (Although if there was a better offer on the table, why on earth didnt they go for it anyway?) Angela was also negligent with responding to my emails when it didn't give her the information she wanted, e.g I asked for boiled service records and eventually had to go to her manager to get any response. Overall, mostly unhappy with Angela although the other Peter Alan branches I've dealt with have been useless also (I'm having to pay for my flat, with unfixed heating and boiler issues for an extra 3 months, because they won't let me out of my rental contract) I would never in a million years recommend this company to anyone I liked.
Comment on agent fees
I haven't paid anything for buying my house, and Hopefully i got out of helping Angela get paid any commission on the conveyancer.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
30th Oct 2018
reviewed by 'Very'
17th May 2017
reviewed by 'Slightly'
10th Jun 2016
reviewed by 'EmmaClark'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 30,2018
Oct 30,2018
6
people found
this helpful
this helpful
I have just been released form a tenancy early with lots of difficulty.
I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my ...
read full review
read full review
Comment on agent fees
the fees that are charged across the board are terrible. Peter Alan are out to take as much money as possible and when you ask for a break down of what the charges are for they cannot offer this information.
Was this helpful?
Yes
Yes
May 17,2017
May 17,2017
9
people found
this helpful
this helpful
Bad enough that I almost pulled out of buying on a few occasions. This was a case of wanting the House bad enough to grin and bear it. While I was looking for a house, Amy was fantastic, she was professional, had good customer service, ...
read full review
read full review
Comment on agent fees
I haven't paid anything for buying my house, and Hopefully i got out of helping Angela get paid any commission on the conveyancer.
Was this helpful?
Yes
Yes
Jun 10,2016
Jun 10,2016
0
people found
this helpful
this helpful
We exchanged contracts today, Dawn has been brilliant - going above and beyond to help keep things moving and always keeping us informed of what was going on....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
