“DO NOT GO THROUGH ASHLEY CHARLES. Please be aware they ......”
1 Star Review
May 15,2017
By:
'mavetherave'
May 15,2017
Branch: Reading, 46 London Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, 46 London Street
Lettings (as a Tenant)
Postcode: RG1
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DO NOT GO THROUGH ASHLEY CHARLES. Please be aware they are out to scam and make your life a misery. The company owner ‘AJ' is just a bully and needs to be reported. It has been a year since I last rented with them and I am still awaiting my deposit. The house was spotless and could not be faulted upon leaving however I was soon accused of damage and cleaning costs that were simply not real/ needed. A threatening letter was sent stating I would be charged because I hadn't used their recommended cleaner which it turns out was owned by AJ. I have since submitted photographic evidence to the tenancy deposit scheme capturing the state of the property when I moved in and when I left out of fear this would happen. The results show Ashley Charles do not have a leg to stand on. I have recently heard they have gone out of business so the ‘threat' to take me to court should see my deposit returned soon. There really is no need for this behaviour. I believe everyone should be treated fairly and not have to face ridiculous agency fees and ‘random' inspections that make you feel uneasy in your own home. Please don't make the same mistake I did and please listen to the review's as it appears I am not the only one who has had a bad experience. I have many stories regarding how they tried to rip me off, threaten, make false accusations and add to my stress levels... but I think I've wasted enough time on them!
Comment on agent fees
Bad - nearly got charged twice for guarantor fees had I not picked them up on it.
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