17% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
55% lettings fee satisfaction
Apr 29,2017
Apr 29,2017
3
people found
this helpful
this helpful
A totally awful experience from start to finish. Would not rent from this company again. They don't check you in, you have to do it and then when they check you out it sometimes is a different inventory company. So discrepancies and standards vary. They only care about the landlord as they are their clients NOT the tenants
Comment on agent fees
Fees are far to high.
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Latest Reviews
17th Sep 2021
reviewed by 'Guest'
15th Apr 2021
reviewed by 'Rajas More'
15th Apr 2021
reviewed by 'Michelle'
23rd Dec 2018
reviewed by 'Safa'
Opening Hours
Address
Martin & Co
46 London Road
Southampton
Hampshire
SO15 2AH
02380988881
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 17% | 33% | £0 | £0 |
| Lettings | 100% | 55% | £550 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 7 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SO15
- SO14
- SO16
- SO17
- SO18
- SO19
- SO30
- SO31
- SO50
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Sep 17,2021
Sep 17,2021
0
people found
this helpful
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An awful company -would never trust again!! Would never trust again!! Showed me a virtual video of an apartment to rent and asked me to pay a holding deposit for referencing. When I paid and went to see a couple of weeks later, it was ...
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Sep 22, 2021
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(1)
We understand that you are not happy with Jack Fisher’s response to your claims of misdescription and are questioning our retention of all but £50 of your holding fee. As the Lettings Director I will now respond answering your points as shown below in your email dated 16th September 2021.
Firstly, we gave you the Martin & Co complaints procedure for your information as required to do so when notified of any formal complaint. As this is an active formal complaint the repsonse to this will ...
Apr 24,2021
Apr 24,2021
0
people found
this helpful
this helpful
I have been working with Martin and Co Southampton for many years and have received excellent service. Most recently Anastasia has been dealing with my property and has exhibited prompt, timely and professional handling of my rental property. I can recommend them without hesitation...
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Apr 19,2021
Apr 19,2021
0
people found
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Excellent support from Megan Ward
Megan is always extremely helpful in dealing with any issues or requirements I have as a landlord. Megan always responds immediately to emails and arranges any third party involvement without hesitation. A credit to Martin & Co. and a pleasure to ...
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Apr 19, 2021
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Thank you, so kind of you to say this. ...
Apr 15,2021
Apr 15,2021
0
people found
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I have been so pleased with Martin&Co for the last year I have been with them.
Megan usually deals with any queries or problems I have.She sorts everything out quickly and efficiently.
She is also very friendly as well as professional
All in ...
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Apr 19, 2021
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Megan will be thrilled with the review, thank you so much. ...
Apr 15,2021
Apr 15,2021
0
people found
this helpful
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Since we are tenants, generally we are not fond of agencies. With Martin and co we had different experience. Megan Ward who is responsible for our property has been very prompt to reply and from the start she handled everything professionally i.e. from property ...
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Apr 19, 2021
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Thank you for the fantastic kind words, very much appreciate the feedback. ...
Dec 23,2018
Dec 23,2018
4
people found
this helpful
this helpful
Dealing with this agency was one of the worst experiences we had. The flat was horrible, we couldn't even last 1 month there , it made us sick, and at the end we didn't get our deposit back for bunch of silly reasons. Deserve no start... we ...
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Comment on agent fees
Bad
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Oct 16,2018
Oct 16,2018
3
people found
this helpful
this helpful
Worst agency I have ever dealt with, took so long to get a rotten floor fixed the try blaming us for not letting them do the work and I have been called a liar twice, con artists !...
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Comment on agent fees
Bad
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Aug 31,2018
Aug 31,2018
2
people found
this helpful
this helpful
All in all an awful company to deal with. Overcharged for everything from fees in the beginning to check out fees. Rude when I contacted them with any problem, not polite and them as the letting agents were the sole reason I left the property. ...
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Comment on agent fees
Negative experience all round including fees
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Apr 29,2017
Apr 29,2017
3
people found
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this helpful
A totally awful experience from start to finish. Would not rent from this company again. They don't check you in, you have to do it and then when they check you out it sometimes is a different inventory company. So discrepancies and standards vary. They ...
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Comment on agent fees
Fees are far to high.
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Feb 18,2017
Feb 18,2017
4
people found
this helpful
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As other people has stated avoid to rent with this overrated company. They will charge you a lot when entering to the property and, when you leave, they will try to take as much money from your deposit as they can, trying to find bad ...
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Comment on agent fees
High charges when you enter the house that you need to pay if you want to keep it. And keep in mind that they will charge you when you leave, no matter how clean you leave the house they will look for excuses as they know that we need the money back and we have not got the time to go for arbitration(which is a proccess that they need to accep as well otherwise it wont serve for nothing)
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Aug 17,2016
Aug 17,2016
4
people found
this helpful
this helpful
One of the worst companies I have ever dealt with. From issues from the very start (insisting my partner make a 700 mile round trip to sign one form instead of faxing it from her local branch) through to bad communication about the property's facilities (we ...
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What agent could do to change your mind?
Fair market pricesAttached Filesnbsp;
Comment on agent fees
Fair market prices
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:05 AM 23/05/2017 by Gavin Naish
