67% sales valuation accuracy
75% sales fee satisfaction
Apr 30,2017
Apr 30,2017
0
people found
this helpful
this helpful
Our sale is not exactly straightforward and yet all the staff I deal with are friendly, helpful and efficient.I have had previous agents but these have been the best.....good communicators and enquiries are dealt with quickly. All the staff in the Pontypridd Branch are pleasant ,helpful and professional and I would use their service again.
Comment on agent fees
The fees were reasonable as they kept in touch well and did the viewings.
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Latest Reviews
13th Jun 2018
reviewed by 'Melissa'
12th Jun 2018
reviewed by 'Karen'
27th Feb 2018
reviewed by 'Kul'
15th Feb 2018
reviewed by 'Lana401'
30th Apr 2017
reviewed by 'Jill'
Opening Hours
Address
Darlows
85 Taff Street
Pontypridd
Cardiff County
CF37 4SL
01443 400111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 75% | £130,000 | £160,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 2 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 18,2020
Aug 18,2020
1
people found
this helpful
this helpful
Called up 8 different times to book viewings for different properties with different branches, Pontypridd, Rumney, Caerphilly and Newport, over the last month and a half. The branches never answer their own calls and instead have a concierge service who pretends to work for Darlows, who ...
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Jun 13,2018
Jun 13,2018
0
people found
this helpful
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Myself and my partner felt as first time buyers the team at Darlows made purchasing our first property a breeze.
From having a mortgage broker to showing us a property that we hadn't considered and ended up loving so much we bought it!! Being a ...
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Comment on agent fees
Good
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Jun 12,2018
Jun 12,2018
0
people found
this helpful
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Found Darlows Pontypridd a good experience. George has been very helpful and kept us up to dates with all proceedings.
If he didn't know answer to any questions found answer and got back ASAP....
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Ok
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Feb 27,2018
Feb 27,2018
0
people found
this helpful
this helpful
Worst estate agent I have ever come across.
Made an offer for one property, it's been 2 weeks no feedback. I have literely called everyday to this branch, every time I get the same answer âsomeone will call me backâ.
Made another offer for another property, ...
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Comment on agent fees
Very very very BAD! Can’t be any worse
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Mar 12, 2018
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Hi I am sorry to hear you are unhappy with your service in relation to your letting experience, We only cover sales here in this office but please contact 01685 375333 to discuss you letting complaint further with the team . Thank you ...
Feb 15,2018
Feb 15,2018
0
people found
this helpful
this helpful
For some reason Darlows insist on 'Guide' pricing, be under no illusion that if you offer the lower asking price it wont be accepted as there is another 'fictional buyer' offering more.
Despite Darlows clearly being aware that there were significant structural issues with the ...
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Comment on agent fees
N/A
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Mar 09, 2018
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(1)
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Apr 30,2017
Apr 30,2017
0
people found
this helpful
this helpful
Our sale is not exactly straightforward and yet all the staff I deal with are friendly, helpful and efficient.I have had previous agents but these have been the best.....good communicators and enquiries are dealt with quickly. All the staff in the Pontypridd Branch ...
read full review
read full review
Comment on agent fees
The fees were reasonable as they kept in touch well and did the viewings.
Was this helpful?
Yes
Yes
Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 16,2017
Jan 16,2017
0
people found
this helpful
this helpful
I found the team in the Pontypridd branch particularly Gayle so helpful. We purchased a property and any query was handled promptly. Definitely top marks from me....
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Mar 09, 2018
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(1)
Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross