Leaders
Southsea, Portsmouth, PO5
3.6/5, 29 reviews
69% recommended
100% sales valuation accuracy
0% sales fee satisfaction
50% lettings valuation accuracy
78% lettings fee satisfaction

Contact Us

“Do not use Leaders!! Try *another agent further down the ......”

Share on :
Apr 05,2017
Minithumbdown
By: 'Dan'
Apr 05,2017
24 people found
this helpful
Do not use Leaders!! Try *another agent further down the road. I have used Leaders for the previous two properties I have rented in Portsmouth and had very similar experiences. They do offer a good variety of properties but take my advice and avoid them, they are the worst stereotype of untrustworthy unscrupulous estate agents. Leaders just want your money and don't care how they get it.
14 Balliol Rd - Promised that the property would be re-decorated prior to moving in this was not done. When I queried this after collecting the keys I was told that as I did not have this in writing it would not be done. That was my first warning that they are entirely untrustworthy.
Two years in the property with a list of faults:
• Ceiling collapsed in the kitchen due to an existing leak, this was eventually repaired after several months.
• Ivy that actually prevented the bathroom window from being opened never resolved as authorisation would not be granted by the landlord
• Garden fence collapsed also never repaired or replaced.
• Conservatory leaked whenever it rained never repaired
• External drain was actually located inside the property and this occasionally backed up flooding the downstairs.
So not a great experience and when the tenancy ended my partner and I decided to leave, this is when leaders come into their own. They must make a fortune from keeping tenants deposits for the most minor problems.
I have been billed £300 which I will have to dispute taking up to 90 days this includes removal of ‘junk' from the shed which was there when I moved in and photos of minor cleaning issues. E.g. dust in the corner of the skirting board. I deep cleaned the property when I moved in as it was a mess, and had a local professional cleaning company and family (my mum) to clean the property when I moved out. Now I have to find the evidence of this from the past last two years, easy when you have an office of people that do this daily.
In summary they only care about the Landlord, they will promise you anything but once you have signed that contract they couldn't care less. The stress of two years of fighting and begging to get the repairs done and now to be given this bill is a joke.
I have been incredibly polite and understanding always paying my full rent on time doing my best to maintain a house I could be proud of.
The only positive thing I have to say is about Laura on the maintenance team whom I've got to know very well over two years you tried your best Leaders don't deserve you.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 29
15th Jan 2024
reviewed by 'Kenny'
“Leaders are set of dubious letting agent .. kindly avoid them as you will be ripped of your money...”
25th Jul 2023
reviewed by 'emmanuel oloruntoba oladejo'
“I had a good experince althrough my house move from searching for a place to moving in Tom Wingham has ......”
13th Jan 2023
reviewed by 'Aderomoke'
“When you are Looking for professional agents in SOUTHSEA, you don't need to look further, just go for LEADERS. Just ......”
25th Oct 2022
reviewed by 'Thompson'
“Our experience with Thomas Wingham was amazing. He is friendly and very polite. His singular effort made this deal possible....”
18th Sep 2021
reviewed by 'Stuart Dodd'
“What a seriously bad experience I have had with these people!I rented a property in Portsmouth for well over 2 ......”
16th Aug 2021
reviewed by 'GILLYH'
“Renting my house through leaders. Only just started, but so far it's been very good. Hannah has gamely chased me ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
45 Osborne Road
Southsea,Portsmouth
Hampshire
PO5 3LS
02392 838 344

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £0 £0
Lettings 50% 78% £525 £1,195
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 6 7 1 0 0 0 1 1
Areas covered
  • PO1
    PO4
    PO5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Leaders are set of dubious letting agent .. k......”

Share on :
Jan 15,2024
Minithumbdown
claim your profile
Tess
By: 'Kenny'
Jan 15,2024
1 people found
this helpful
Leaders are set of dubious letting agent .. kindly avoid them as you will be ripped of your money...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a good experince althrough my house mov......”

Share on :
Jul 25,2023
Minithumbup
claim your profile
Thomas
By: 'emmanuel oloruntoba oladejo'
Jul 25,2023
0 people found
this helpful
I had a good experince althrough my house move from searching for a place to moving in Tom Wingham has been excellent and has made me appreciate the detailed work he has put into my move ,........he needs to be promoted asap he deserve more ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When you are Looking for professional agents ......”

Share on :
Jan 13,2023
Minithumbup
claim your profile
Tess
By: 'Aderomoke'
Jan 13,2023
0 people found
this helpful
When you are Looking for professional agents in SOUTHSEA, you don't need to look further, just go for LEADERS. Just as their name is, they would lead and get you a home of your choice. The staff are kind and active. Quick response to requests ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Staff review....”

Share on :
Oct 25,2022
Minithumbup
claim your profile
Thomas
By: 'Thompson'
Oct 25,2022
0 people found
this helpful
Our experience with Thomas Wingham was amazing. He is friendly and very polite. His singular effort made this deal possible....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“What a seriously bad experience!...”

Share on :
Sep 18,2021
Minithumbdown
By: 'Stuart Dodd'
Sep 18,2021
1 people found
this helpful
What a seriously bad experience I have had with these people! I rented a property in Portsmouth for well over 2 years and looked after the house and treated it like my own personal posession. I even carried out agreed works on the property spending over £1000 ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Renting my house through Leaders....”

Share on :
Aug 16,2021
Minithumbup
claim your profile
Hannah
By: 'GILLYH'
Aug 16,2021
0 people found
this helpful
Renting my house through leaders. Only just started, but so far it's been very good. Hannah has gamely chased me to get decorating finished and kept in touch throughout. All queries answered and both Hannah and David were knowledgeable and helpful. Thank you both....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great thanks to Islay for sorting out the mis......”

Share on :
Jan 21,2021
Minithumbup
claim your profile
Michael
By: 'Michael Dyer'
Jan 21,2021
0 people found
this helpful
Great thanks to Islay for sorting out the missing rent receipt on our property which had caused me considerable stress and numerous emails and texts, when few simple procedural practices would have resolved it in a day or two , not 3 weeks. Thanks Islay....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Don't Rent Here...”

Share on :
Sep 25,2020
Minithumbdown
By: 'Alexander'
Sep 25,2020
1 people found
this helpful
My experience with the halls has been beyond terrible, stayed here for 11 months and it couldn’t have been worse. Firstly they charge £150 for internet (PER DEVICE), Especially in this economic climate of COVID19. Their internet provider "Orbiss" claims that and I quote from their ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Jun 09,2019
Minithumbup
claim your profile
Alex
By: 'Silvia'
Jun 09,2019
0 people found
this helpful
Recently I had to move house and I contacted Leaders in Southsea to help me to find a property .Was the best choice. Alex and Hannah were extremely helpul and I must admit that they went above and beyond to suport me as time was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“These staff were exceptionally helpful, courteous and always positive. They ......”

Share on :
Jun 04,2019
Minithumbup
claim your profile
Seniya
By: 'Southsea'
Jun 04,2019
0 people found
this helpful
These staff were exceptionally helpful, courteous and always positive. They have worked well to let the property over several years and have now successfully negotiated a sale of my flat...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Do not use Leaders!! Try *another agent further down the ......”

Share on :
Apr 05,2017
Minithumbdown
By: 'Dan'
Apr 05,2017
24 people found
this helpful
Do not use Leaders!! Try *another agent further down the road. I have used Leaders for the previous two properties I have rented in Portsmouth and had very similar experiences. They do offer a good variety of properties but take my advice and avoid them, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very positive support from the whole team of management and ......”

Share on :
Feb 25,2014
Minithumbup
By: 'LandLet'
Feb 25,2014
5 people found
this helpful
Very positive support from the whole team of management and sub-contractors. It's reassuring for landlords to be supported by people who really know their job....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders have been managing our four properties for the last ......”

Share on :
Feb 11,2014
Minithumbup
claim your profile
Laura
By: 'Katie'
Feb 11,2014
0 people found
this helpful
Leaders have been managing our four properties for the last ten years and have always been very helpful and professional. They are always able to sort out any problems that arise, whether they are large or small and give helpful advice....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been most favourably impressed by the service provided ......”

Share on :
Feb 07,2014
Minithumbup
claim your profile
Hannah
By: 'Dr.'
Feb 07,2014
0 people found
this helpful
I have been most favourably impressed by the service provided by Leaders, Southsea. I was given excellent advice by Hannah, the team member dealing with my property, and a tenant was quickly found. I would not hesitate to recommend this agency....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders stepped up to the plate when my previous agent ......”

Share on :
Feb 06,2014
Minithumbup
claim your profile
James
By: 'Z'
Feb 06,2014
0 people found
this helpful
Leaders stepped up to the plate when my previous agent failed to let my property for three months. James was very professional, his advice was just what i needed and the resulting actions and strategy that ultimately was the driver for property being let within ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I lived in a house which was fully managed by ......”

Share on :
Jan 24,2014
Minithumbdown
claim your profile
Michelle
By: 'Portsmouth'
Jan 24,2014
27 people found
this helpful
I lived in a house which was fully managed by leaders, I found the management staff utterly useless could not even fix a lightbulb. Michelle brown had all the charm of a glaswegion money lender!!! And the other members of staff were utterly useless, I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Honestly... I can't believe how such an awful company can ......”

Share on :
Jun 17,2013
Minithumbdown
By: 'whatdoesntkillyoumakesyoustronger'
Jun 17,2013
38 people found
this helpful
Honestly... I can't believe how such an awful company can exist, and how they can be allowed to let out such horrific properties to people. When me and my boyfriend had moved into our flat last year in dec we had no idea what we ...
read full review
What agent could do to change your mind?
I know it's every company's objective to make money. But this is an inhuman way of treating people. It should be against the law to let out such awfully equipped properties, you're potentially ruining people's lives.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When you dealing with Leaders, you have read very carefully ......”

Share on :
Mar 11,2013
Minithumbdown
By: 'poohi'
Mar 11,2013
29 people found
this helpful
When you dealing with Leaders, you have read very carefully the small letters in your contract ! You will be charged for a reference when you want it to move out ! They will charge 25£ per person ! Also you wil be charged for any overpaid money ! I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had had my property on the market for 6 weeks ......”

Share on :
Jan 06,2013
Minithumbup
claim your profile
Nadine
By: 'Sarah'
Jan 06,2013
1 people found
this helpful
I had had my property on the market for 6 weeks with a different agent in Southsea and had had few viewings. Upon recommendation I decided to use Leaders. The contacted me the same day my contact details had been passed to them and within 24 hours ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have dealt with Leaders over a number of years ......”

Share on :
Dec 12,2012
Minithumbup
By: 'J'
Dec 12,2012
0 people found
this helpful
We have dealt with Leaders over a number of years and continue to use them, having tried others in the area without success. Staff are friendly and generally know about our rental situation. Where we have had issues we have been able to discuss these ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have always found the staff at Leaders in Osborne ......”

Share on :
Dec 12,2012
Minithumbup
claim your profile
Hannah
By: 'Anthony'
Dec 12,2012
0 people found
this helpful
We have always found the staff at Leaders in Osborne Road, Southsea to be extremely helpful, punctillious and hardworking and very efficient in finding us tennants. Our tennants have also reported back to us that they have found Leaders staff to be the same for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This branch of Leaders look after two apartments for us ......”

Share on :
Dec 06,2012
Minithumbup
claim your profile
Michelle
By: 'Peter'
Dec 06,2012
0 people found
this helpful
This branch of Leaders look after two apartments for us and we have always been impressed with the service. The emailed statements are always on time, the reminders are courteous and any maintenance they have arranged has always seemed cost-effective. Both Michelle and Nadine are ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to thank Leaders (Southsea) for a helping ......”

Share on :
Nov 02,2012
Minithumbup
By: 'LJB'
Nov 02,2012
0 people found
this helpful
I would like to thank Leaders (Southsea) for a helping my find somewhere to live so quickly, I did not have a lot of time left to find somewhere but i found the whole process with them very easy. From registering, viewing properties and moving ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I could not disagree more with the below review. I ......”

Share on :
Nov 01,2012
Minithumbup
By: 'CD'
Nov 01,2012
3 people found
this helpful
I could not disagree more with the below review. I have used Leaders in Southsea for years and have found them to be helpful, knowledgeable and very professional. I have a large portfolio of properties and would not use any other agent, certainly not the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot believe all of the wonderful reviews regarding leaders ......”

Share on :
Oct 31,2012
Minithumbdown
claim your profile
Michelle
By: 'PORTFOLIO'
Oct 31,2012
83 people found
this helpful
I cannot believe all of the wonderful reviews regarding leaders letting agents please read the last two pages of the reviews they are the only honest reviews. My experience with leaders southsea. I gave leaders the first three of my quality student houses to market ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: LJB
Nov 02, 2012
View all comments (1)
I don't think this review is very helpful at all!!!!! It is clear this person is very angry at being taken to court and seems to be taking it out on them through this review site. I would also like to make another note, everybody start at the bottom of ratings but if the above ranking mentioned is correct, it is clear a lot more people think that Leaders are far better than this or they would not be the FAR higher rank they are now. ...

“I have dealt with many agents in the past and ......”

Share on :
Sep 26,2012
Minithumbup
By: 'L'
Sep 26,2012
0 people found
this helpful
I have dealt with many agents in the past and can tell you that the lettings and property management team at Leaders Southsea office run a very tidy ship indeed. The sales team are focused from initial contact right through to getting the contracts signed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders is one of the best flat agencies that i've ......”

Share on :
Sep 21,2012
Minithumbup
By: 'Sharifa'
Sep 21,2012
0 people found
this helpful
Leaders is one of the best flat agencies that i've ever dealed with as Hannah one of the staff members in leaders southsea have helped me in a lot of my problems that I've faced she would call always to check that we're fine and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Possibly the worst estate agent I have ever had the ......”

Share on :
Aug 16,2012
Minithumbdown
By: 'RJ'
Aug 16,2012
33 people found
this helpful
Possibly the worst estate agent I have ever had the pleasure of dealing with. After 6 months of living in my property a new tenant moved in. There was so much hassle trying to sort out his references that I eventually had to do it myself ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional, efficient and reliable service on all apects of ......”

Share on :
May 26,2012
Minithumbup
claim your profile
Michelle
By: 'Petro'
May 26,2012
3 people found
this helpful
Very professional, efficient and reliable service on all apects of Letting and Property Maintenance...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Portsmouth PO5 3LS



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn