Leaders
Croydon, CR0
4.1/5, 23 reviews
83% recommended
33% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
56% lettings fee satisfaction

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“The let itself wasn't bad but trying to get a ......”

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Apr 13,2017
Minithumbdown
By: 'A'
Apr 13,2017
4 people found
this helpful
The let itself wasn't bad but trying to get a deposit back is like sucking blood out of a stone. They are obstructive and do not answer any e-mails. We had to fight quite hard to get deposit back and although the majority has been returned some is still outstanding for reasons that our out of our hands.For their poor way of dealing with our queries I would never rent or buy a property from Leaders again.
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Latest Reviews

View all Reviews 23
10th Nov 2022
reviewed by 'Asif'
“AVOID THIS COMPANY! This company have really let me down. I put my faith into this company and rented a ......”
2nd Jun 2021
reviewed by 'Blessing'
“Thank you leaders, I wonder what I could’ve done without u guys, especially Myha my housing Agent because of ......”
2nd Jun 2021
reviewed by 'Njuafac'
“I’m Very happy with the service i received from Leaders.The leaders team in general and Samara in particular ......”
28th Jan 2021
reviewed by 'Alicja'
“I've had a very good experience with leaders, Samara's communication and serve was great, within few days I found my ......”
27th Jan 2021
reviewed by 'Alecia Wallace'
“The service I have received from Samara has been absolutely phenomenal! She has been a clear and effective communicator- she ......”
25th Jan 2021
reviewed by 'Sabita'
“The A team for lettings your house. I have been with “leaders lettings Agents” since 2018 and would like to say ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
312 High Street
Croydon
Greater London
CR0 1NG
0208 686 7941

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 100% £200,000 £200,000
Lettings 0% 56% £825 £1,470
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 1 9 3 0 0 1 0 3 0
Areas covered
  • CR2
    CR8
    CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS
Rankings
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“WORST LETTING COMPANY...”

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Nov 10,2022
Minithumbdown
By: 'Asif'
Nov 10,2022
1 people found
this helpful
AVOID THIS COMPANY! This company have really let me down. I put my faith into this company and rented a property from them over a video the sent me of the house. They completely mislead me to a house which was promised to clean but ...
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“Thank you leaders, I wonder what I could’ve d......”

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Jun 02,2021
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Myha
By: 'Blessing'
Jun 02,2021
0 people found
this helpful
Thank you leaders, I wonder what I could’ve done without u guys, especially Myha my housing Agent because of u i and the children are in a comfortable two bedrooms no stress. God bless u for me Amen I’ll recommend leader any day ...
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“I’m Very happy with the service i received fr......”

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Jun 02,2021
Minithumbup
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Samara
By: 'Njuafac'
Jun 02,2021
0 people found
this helpful
I’m Very happy with the service i received from Leaders. The leaders team in general and Samara in particular helped get a stunning flat and i got a great price for it....
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“I've had a very good experience with leaders, Samara's communication ......”

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Jan 28,2021
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Samara
By: 'Alicja'
Jan 28,2021
0 people found
this helpful
I've had a very good experience with leaders, Samara's communication and serve was great, within few days I found my perfect flat! Really appreciate all your help, highly recommended!...
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“The service I have received from Samara has b......”

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Jan 27,2021
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Samara
By: 'Alecia Wallace'
Jan 27,2021
0 people found
this helpful
The service I have received from Samara has been absolutely phenomenal! She has been a clear and effective communicator- she ensured I was kept updated at every stage. She is also extremely professional and empathetic. I have encountered a few other agencies and the service ...
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“The A team for lettings your house....”

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Jan 25,2021
Minithumbup
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Carol
By: 'Sabita'
Jan 25,2021
0 people found
this helpful
The A team for lettings your house. I have been with “leaders lettings Agents” since 2018 and would like to say how happy I am with them. Carol Wight and her manager,Wayne Treville, and his staff are outstanding in dealing and actioning any requests and ...
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“The services are good and the agents are rece......”

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Sep 18,2020
Minithumbup
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Samara
By: 'Frank'
Sep 18,2020
0 people found
this helpful
The services are good and the agents are receptive of customers. Samara Powell has been incredible! She kept regular contact on how I was settling in the new property, gave advice on additional services that I can acquire. Thank you....
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“Very helpful and proactive staff. They hunted......”

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Oct 17,2019
Minithumbup
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shannon
By: 'farrukh'
Oct 17,2019
1 people found
this helpful
Very helpful and proactive staff. They hunted down missing information and documents to ensure exchange happened promptly. Showed us the property more than once at our request. Keep up the good work....
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“Beware of renting out with this company. They and the ......”

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Dec 31,2017
Minithumbdown
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Debbie
By: 'S'
Dec 31,2017
9 people found
this helpful
Beware of renting out with this company. They and the landlords whom we rented from on Pagehurst road are trying to get us to pay for everything that would be considered wear and tear and are even accusing us of stealing a lawnmower just because ...
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Comment on agent fees
Extortionate and God help you if you’re late with the rent.
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“Terrible terrible letting agents. Un-professional, little to no communication. Never ......”

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Jul 12,2017
Minithumbdown
By: 'South'
Jul 12,2017
3 people found
this helpful
Terrible terrible letting agents. Un-professional, little to no communication. Never call back when they say they will and there is never anyone around to talk to. Poor referencing and completely overpriced....
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Comment on agent fees
Expensive for the area. Don't get value for money or any of the services offered.
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“The let itself wasn't bad but trying to get a ......”

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Apr 13,2017
Minithumbdown
By: 'A'
Apr 13,2017
4 people found
this helpful
The let itself wasn't bad but trying to get a deposit back is like sucking blood out of a stone. They are obstructive and do not answer any e-mails. We had to fight quite hard to get deposit back and although the majority has been ...
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“Having no previous experience of letting, we have found Amie ......”

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Apr 08,2013
Minithumbup
By: 'S'
Apr 08,2013
0 people found
this helpful
Having no previous experience of letting, we have found Amie and the rest of the team to be incredibly helpful and supportive. For us Letting was not as straight forward as we anticipated, so we found the guidance and expertise of the Leaders team invaluable....
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“I have been very impressed with my recent dealings with ......”

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Jan 28,2013
Minithumbup
By: 'Alastair'
Jan 28,2013
0 people found
this helpful
I have been very impressed with my recent dealings with several staff members at this branch of Leaders. While looking for accommodation I found the agents here to be extremely well-informed and pleasant to deal with. They went out of our way to help us ...
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“Amie always gives me well priced options when maintenance has ......”

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Jan 21,2013
Minithumbup
By: 'Stefan'
Jan 21,2013
0 people found
this helpful
Amie always gives me well priced options when maintenance has to be done. She also gives me regular updates on the upkeep of my flat and potential upcoming costs. She has looked after my flat and the same tenants for a few years now and ...
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“We have been tenants with Leaders for over a year ......”

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Jan 14,2013
Minithumbup
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Michael
By: 'Sam'
Jan 14,2013
0 people found
this helpful
We have been tenants with Leaders for over a year now. Michael in Lettings who originally showed us round the property was very professional, friendly and accommodating. Over the time we have been here, we have had a couple of issues with the property but ...
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“I write in my capacity as a landlord who has ......”

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Dec 10,2012
Minithumbup
By: 'D'
Dec 10,2012
0 people found
this helpful
I write in my capacity as a landlord who has used Leaders for a number of years. I have found all the team to be very helpful both on the lettings side (e.g. very quickly arranging for properties to be re-let) and on the ...
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“I have been an overseas landlord with Leaders for over 4 ......”

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Nov 14,2012
Minithumbup
By: 'Amie'
Nov 14,2012
0 people found
this helpful
I have been an overseas landlord with Leaders for over 4 years and throughout this period I have found Amie Blakebrough my Property Manager to provide me with professional, speedy efficeint and excellent service whenever it is required. Recent problems over winter with leaking drains meant ...
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“I found them very flexible as had unusual circumstances as ......”

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Nov 14,2012
Minithumbup
By: 'veronica'
Nov 14,2012
0 people found
this helpful
I found them very flexible as had unusual circumstances as regards to my income, and they were very helpful in resolving the situation . Other agents had turned me down so was very grateful for them going the extra mile to investigate the full situation. Have ...
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“We have had excellent experience with Leaders. Amie is always ......”

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Nov 07,2012
Minithumbup
By: 'Satish'
Nov 07,2012
0 people found
this helpful
We have had excellent experience with Leaders. Amie is always the first port of call with any queries. It is indeed very reassuring to know that the property is being managed by a good company. We are delighted with the service we receive from Leaders ...
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“I have actually just finished the sale of my last ......”

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Nov 06,2012
Minithumbup
By: 'Adam'
Nov 06,2012
1 people found
this helpful
I have actually just finished the sale of my last remaining flat in the property managed by Ami at the Croydon branch. During the years Ami has been looking after my property I cannot sing her praises highly enough. From accurate reportage of maintenance issues ...
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“Amie has been excellent since I moved in, so helpful ......”

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Nov 05,2012
Minithumbup
By: 'Laura'
Nov 05,2012
0 people found
this helpful
Amie has been excellent since I moved in, so helpful with any questions or issues I had and always quick to respond. I would recommend her to anyone if they are looking to rent. The flat I got through leaders is excellent, in really good ...
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“During the time we have been letting our property, we ......”

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Oct 22,2012
Minithumbup
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Sherrie
By: 'Dave'
Oct 22,2012
0 people found
this helpful
During the time we have been letting our property, we have had many dealings with Sherrie and always without fail, she has provideed us with answers to our queries. Unusually, these days, she can be relied upon, when told an action is to be taken, ...
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“I have used Leaders as a landlord over many years, ......”

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Oct 12,2012
Minithumbup
By: 'GVL'
Oct 12,2012
1 people found
this helpful
I have used Leaders as a landlord over many years, they find good tenants, undertake thorough and detailed inventory work, handle the contractual side well and deal with tenant issues promptly and courteously. Recently I have seen the Croydon team as a whole seemlessly deal ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Leaders, Croydon CR0 1NG



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