“Over and above service...”
5 Star Review
Aug 14,2018
By:
'The'
Aug 14,2018
Services: Sales (as a Buyer)
Sold price: £475000
Would you recommend?: Yes
Postcode: BS8
Sales (as a Buyer)
Sold price: £475000
Postcode: BS8
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Vicky, Penny and all at Property Concept made it as simple as possible to navigate what became a significantly complex sale. Responsive and helpful at all times, they actively enabled the sale at every bottleneck and came up with ideas and suggestions to ensure exchange ...
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5 Star Review
Aug 11,2018
By:
'Satisfied'
Aug 11,2018
Services: Sales (as a Vendor)
Sold price: £475
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Sold price: £475
Postcode: BS8
0
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I knew that Tracy had been working in Clifton for many years and so I trusted her assessment of the market. After her assessment and pricing we had a lot of interest in the flat and in fact a buyer was found very quickly. There ...
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Comment on agent fees
Standard
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5 Star Review
Aug 08,2018
By:
'Tom'
Aug 08,2018
Services: Lettings (as a Tenant)
Rent PCM: £1145
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Rent PCM: £1145
Postcode: BS8
0
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Property Concept were very good to deal with. Compared to our London agents that we moved from it was like chalk and cheese. The process was made simple and clear, taking out much of the worry from the move....
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5 Star Review
Jul 25,2018
By:
'Bowden'
Jul 25,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Postcode: BS8
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Our property was accurately valued, professionally marketed and we were kept advised of progress at all times. All viewings were arranged after consultation with us and feedback was promptly provided. We also felt the company were very proactive when progress towards exchange of contracts slowed ...
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Comment on agent fees
Agents’ fees were fair and what we expected.
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5 Star Review
Jul 25,2018
By:
'FM123'
Jul 25,2018
Services: Sales (as a Buyer)
Sold price: £682000
Would you recommend?: Yes
Postcode: BS8
Sales (as a Buyer)
Sold price: £682000
Postcode: BS8
0
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Having stumbled upon this agent's property, which we could not resist, we also used Property Concept to sell ours. They were extremely professional and supportive when tensions rose leading to exchange, being notably more involved with all the parties concerned than we have experienced with ...
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Comment on agent fees
These were as expected, no nasty surprises.
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5 Star Review
Jul 16,2018
By:
'Mark'
Jul 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS84
Lettings (as a Tenant)
Postcode: BS84
0
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Very expensive agent but great experience. Always quick to reply, very helpful & friendly. Would recommend
word word word word word...
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5 Star Review
Apr 24,2018
By:
'Ann'
Apr 24,2018
Services: Sales (as a Vendor)
Sold price: £182
Would you recommend?: Yes
Postcode: X
Sales (as a Vendor)
Sold price: £182
Postcode: X
0
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We sold an apartment in Bristol recently and the service we received from both Vichy Elias and Tracey Roberson was excellent. They were so professional and kept us informed at all times. Their advice was sound which was particularly helpful in our case, as we ...
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Comment on agent fees
They were competitive and provided the service that was needed.
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“First Class Sales & Lettings Team...”
5 Star Review
Apr 20,2018
By:
'Brian'
Apr 20,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BS1
Sales (as a Vendor)
Postcode: BS1
0
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I had the pleasure of Property Concept managing the letting of my flat in Bristol for the past 14 years - the Lettings Team (Shanaz, Terri, Beverley, Emily) provided the best service and excellent communication to keep me up to date at all times.
In recent ...
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“Extremely helpful, friendly & efficienttt...”
5 Star Review
Apr 19,2018
By:
'Jack'
Apr 19,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BRIS
Sales (as a Vendor)
Postcode: BRIS
0
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I think my title says it all. They handled the sale of my property very well indeed, making it a stressless experience after the many problems we had endured with our earlier property letting agent.
I would not like to single out any one in ...
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Comment on agent fees
The fees seem quite appropriate for the work carried out in such a satisfactory manner.
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“Friendly, professional, helpful, efficient, smiley!...”
5 Star Review
Apr 18,2018
By:
'Daniel'
Apr 18,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Postcode: BS8
0
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I'm 35 and have been through the renting process many times. I can honestly say this was the best experience I've ever had, zero stress, none judgemental, friendly and helpful, made it a very positive experience and the best start to feeling excited about my new ...
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Comment on agent fees
Good
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“Excellent properrty concept...”
5 Star Review
Apr 16,2018
By:
'chris'
Apr 16,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Landlord)
Postcode: BS8
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“Brilliant experience!...”
5 Star Review
Mar 21,2018
By:
'JDT1'
Mar 21,2018
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Rent PCM: £995
Postcode: BS8
0
people found
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Property Concept helped us to find a fantastic flat in Clifton that met all our wants and needs. Faye and Emma were very helpful and made the process go as smoothly as possible. I would thoroughly recommend Property Concept to anyone!...
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Comment on agent fees
The agent's fees are very reasonable.
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“I have found Property Concept to be an excellent agency ......”
5 Star Review
Jan 24,2018
By:
'Anne'
Jan 24,2018
Services: Sales (as a Vendor)
Sold price: £417500
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Sold price: £417500
Postcode: BS8
0
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I have found Property Concept to be an excellent agency supplying an exemplary service. Everyone goes that extra mile to help when things become tricky and nothing is too much trouble.
Having bought and sold a property through Property Concept I would not hesitate for ...
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Comment on agent fees
As agreed and expected.
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“Really friendly and professional people. They helped me find the ......”
5 Star Review
Jan 22,2018
By:
'Gem'
Jan 22,2018
Services: Lettings (as a Tenant)
Rent PCM: £1075
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Rent PCM: £1075
Postcode: BS8
0
people found
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Really friendly and professional people. They helped me find the perfect flat quickly and sorting the contract etc was made really easy....
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Comment on agent fees
Good
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“I have chosen Property Concept many times for selling, buying ......”
5 Star Review
Jan 18,2018
By:
'M.M.'
Jan 18,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Postcode: BS8
0
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I have chosen Property Concept many times for selling, buying and letting property in the Bristol area. I have always found them to be friendly, efficient and very knowledgable of the local property market. I have nothing but praise for the whole team!...
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Comment on agent fees
I have always found their fees reasonable and fair.
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“Great, Professional Service and friendly attitude for lettings/ tenancies.I ......”
5 Star Review
Dec 20,2017
By:
'Jon'
Dec 20,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS1
Lettings (as a Tenant)
Postcode: BS1
0
people found
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Great, Professional Service and friendly attitude for lettings/ tenancies.
I have been using rental accommodation for over 15 years or so of my working life and without a shadow of a doubt Property Concept have been leagues above any other agent I have used.
I spent 3 ...
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Comment on agent fees
Fees are possibly a little higher than average - but you pay for what you get in many ways!
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“I recently used Property Concept to let my flat in ......”
5 Star Review
Dec 13,2017
By:
'Domenica'
Dec 13,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Landlord)
Postcode: BS8
0
people found
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I recently used Property Concept to let my flat in Clifton, Bristol. Throughout the process, every member of staff (including Faye, Emma, Kaylee and Beverley) were very well informed about every detail of the lettings process. I made several visits to the office and was ...
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Comment on agent fees
The fees charged were made clear from the start and were excellent value, given all the work they undertook.
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“I was a tenant in a property managed by Property ......”
5 Star Review
Nov 21,2017
By:
'Eddie'
Nov 21,2017
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Rent PCM: £850
Postcode: BS8
0
people found
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I was a tenant in a property managed by Property Concept for three years. From the viewing, moving in, living in, and moving out, the staff at Property Concept were a pleasure to deal with it. The few problems that arose over the years were ...
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“Excellent service from start to finish from everyone- professional, helpful ......”
5 Star Review
Nov 06,2017
By:
'Mrs'
Nov 06,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS5
Lettings (as a Landlord)
Postcode: BS5
2
people found
this helpful
Excellent service from start to finish from everyone- professional, helpful and friendly with great communications. Highly recommended and will definitely use again....
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2
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“I would would like to thank Rowena for the professional ......”
5 Star Review
Oct 19,2017
By:
'Sara'
Oct 19,2017
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: Yes
Postcode: BS1
Sales (as a Vendor)
Sold price: £450000
Postcode: BS1
0
people found
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I would would like to thank Rowena for the professional and courteous service she has provided throughout the moving process. When things became a little fraught in the week of completion she was steadfast and cool headed. I would most certainly recommend Rowena and the ...
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Comment on agent fees
They charged me a fee I was happy with.
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“Only one day after showing Emma my property, she'd arranged ......”
5 Star Review
Oct 19,2017
By:
'Monika'
Oct 19,2017
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: Yes
Postcode: BS1
Lettings (as a Landlord)
Rent PCM: £795
Postcode: BS1
0
people found
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Only one day after showing Emma my property, she'd arranged three inspections, one of whom signed the lease that same week. Excellent results, and kudos to the team for their speed and professionalism. I will certainly use Property Concepts again, and have no hesitation in ...
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Comment on agent fees
Property Concept provide a small discount to previous customers, which is a nice touch. The fees are on par with most other high-end agencies, but it's a cost I'm willing to bear given I live a great distance from Bristol.
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“I would like to express my thanks and gratitude to ......”
5 Star Review
Oct 18,2017
By:
'Michael'
Oct 18,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Postcode: BS8
0
people found
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I would like to express my thanks and gratitude to the sales staff at Property Concept for their help and advice in both buying our flat and subsequently selling it. Penny and Vicky's advice prior to marketing our flat added considerable value and their market ...
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Comment on agent fees
The fees were lower than expected and very reasonable in comparison.
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“The service provided by Property Concept has been exceptional from ......”
5 Star Review
Oct 09,2017
By:
'Anonymous'
Oct 09,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BS1
Sales (as a Buyer)
Postcode: BS1
0
people found
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The service provided by Property Concept has been exceptional from start to finish. The staff have always been both timely and courteous. They have also gone over and above my expectations of an Estate Agent to facilitate, through to completion, a number of issues that ...
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“We have been very impressed with the way Tracy has ......”
5 Star Review
Sep 29,2017
By:
'Mr'
Sep 29,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Postcode: BS8
0
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We have been very impressed with the way Tracy has handled the sale of our ground floor flat. Her communication was excellent throughout, often responding to queries outside of normal working hours. Her valuation was accurate and she was able to quickly find a suitable ...
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Comment on agent fees
Fees were cheaper than competitors.
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“It is unusual to find an agency who cares about ......”
5 Star Review
Sep 27,2017
By:
'Magali'
Sep 27,2017
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: BS8
0
people found
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It is unusual to find an agency who cares about and respects tenants. Faye has been very efficient throughout the rental process and displayed the kind of genuine friendliness I gave up expecting from agencies years ago. Thank you for being so flexible with our ...
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Comment on agent fees
Market average
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“Over 20 years ago Tracy Robertson sold me my first home, ......”
5 Star Review
Aug 31,2017
By:
'Private'
Aug 31,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS3
Lettings (as a Landlord)
Postcode: BS3
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Over 20 years ago Tracy Robertson sold me my first home, a two bed flat in Clifton. Having worked with her since then she has provided invaluable property advice. The lettings team under the guidance of Beverley Martindale work seamlessly with the sales team providing high ...
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Comment on agent fees
Fair
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“I rented a student property on Tyndalls Park Road. The ......”
5 Star Review
Jul 05,2017
By:
'H-S'
Jul 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Postcode: BS8
0
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I rented a student property on Tyndalls Park Road. The staff at Property Concept were extremely helpful and friendly, from the moment we enquired about the property until check out. The property itself was wonderful, especially for a student property - it was mostly well ...
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“Renting a property can be difficult, Property concept made it ......”
5 Star Review
Jun 07,2017
By:
'Richy'
Jun 07,2017
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Rent PCM: £950
Postcode: BS8
0
people found
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Renting a property can be difficult, Property concept made it easy!
From initial moving in, reporting and resolution of problems through to moving out, the whole process was slick and supported by great communication from the team.
There was always somebody available at the end ...
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“Fantastic service from everyone I spoke to. Friendly, honest and ......”
5 Star Review
Jun 05,2017
By:
'Pippa'
Jun 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Postcode: BS8
0
people found
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Fantastic service from everyone I spoke to.
Friendly, honest and knowledgable.
The staff made moving home easy.
Extremely satisfied with everything....
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“All the staff at Property Concept were really efficient, kind, ......”
5 Star Review
Jun 02,2017
By:
'Ursula'
Jun 02,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BS8
Sales (as a Vendor)
Postcode: BS8
0
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All the staff at Property Concept were really efficient, kind, professional. Penny Down went out of her way to resolve some issues with my buyers solicitors which I was really grateful for, and she was always very reassuring and professional. I can highly recommend using ...
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Comment on agent fees
Very competitive fee
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I'm so pleased you have had a positive experience. We are a very close team at Property Concept and work together to ensure we exceed expectations.
All the best in your rented home!