Leaders
Ipswich, IP1
3.7/5, 18 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
63% lettings fee satisfaction

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“Our experience with this agent and the landlord of the ......”

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Apr 03,2017
Minithumbdown
By: 'Incredulous'
Apr 03,2017
6 people found
this helpful
Our experience with this agent and the landlord of the property can only be described as Dickensian. The entire period of our tenancy was miserable. I WOULD NEVER RECOMMEND THIS COMPANY.
Comment on agent fees
I have no idea what good service I paid for.
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Latest Reviews

View all Reviews 18
12th Apr 2022
reviewed by 'Shelly'
“I have rented with leaders for 6 years now and Friday was the first time I met Abigail Gwilliam she has ......”
12th Aug 2021
reviewed by 'Emmet browne'
“I would never advise anyone i know and care about to use this service, awful experience for me. No respect ......”
10th Feb 2021
reviewed by 'Andreea'
“Charley Howgego helped me with a great experience. She is so kindly and always was there for my needs. I ......”
1st Feb 2021
reviewed by 'Marius'
“professional services.Marcus Leek , is a very good and kind negotiator....PS: I don't know the others................ keep it like ......”
7th Jan 2021
reviewed by 'Daniel'
“This lot took over from the original agent I was with and I have had nothing but trouble. Most months ......”
1st Jul 2020
reviewed by 'Heather'
“Just came off the phone speaking to Ryan. He was so helpful and friendly and he made me feel so ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Leaders
Friars House Ground Floor 2 Falcon Street
Ipswich
Suffolk
IP1 1SL
S/L 01473 214441

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £106,000 £106,000
Lettings 50% 63% £600 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 6 4 1 0 1 0 1 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings
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“Helpful...”

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Apr 12,2022
Minithumbup
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Abigail
By: 'Shelly'
Apr 12,2022
0 people found
this helpful
I have rented with leaders for 6 years now and Friday was the first time I met Abigail Gwilliam she has recently joined the leaders team, the first thing I noticed about Abigail before I actually met her was in a telephone conversation, she really listens ...
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“I would never advise anyone i know and care a......”

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Aug 12,2021
Minithumbdown
By: 'Emmet browne'
Aug 12,2021
1 people found
this helpful
I would never advise anyone i know and care about to use this service, awful experience for me. No respect shown to myself as a tenant....
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By: Peter
May 14, 2022
View all comments (1)
I couldn’t agree more, they treat tenants like second class citizens. ...

“Great experience!...”

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Feb 10,2021
Minithumbup
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Charley
By: 'Andreea'
Feb 10,2021
0 people found
this helpful
Charley Howgego helped me with a great experience. She is so kindly and always was there for my needs. I am so thankful that I could meet her....
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“professional services.Marcus Leek , is a very......”

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Feb 01,2021
Minithumbup
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Marcus
By: 'Marius'
Feb 01,2021
0 people found
this helpful
professional services.Marcus Leek , is a very good and kind negotiator....PS: I don't know the others................ keep it like this...
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“This lot took over from the original agent I ......”

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Jan 07,2021
Minithumbdown
By: 'Daniel'
Jan 07,2021
0 people found
this helpful
This lot took over from the original agent I was with and I have had nothing but trouble. Most months they keep rent back and try for deductions and as a landlord it is important to get the rent to pay the mortgage. Maintenance charges ...
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“5* Ryan...”

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Jul 01,2020
Minithumbup
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Ryan
By: 'Heather'
Jul 01,2020
1 people found
this helpful
Just came off the phone speaking to Ryan. He was so helpful and friendly and he made me feel so reassured that we will find the property we're after, even with two cats! Great work (give him a raise ?)...
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“Would like to say how kind and caring the sta......”

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Mar 03,2020
Minithumbup
By: 'susan'
Mar 03,2020
1 people found
this helpful
Would like to say how kind and caring the staff are at Leaders, Ipswich. I was with friends and I called in to ask directions to the train station. We were up against the clock but decided to wait for a taxi as the weather ...
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“Very helpful and kind staff. We have booked a......”

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Feb 07,2020
Minithumbup
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Ryan
By: 'Denes'
Feb 07,2020
1 people found
this helpful
Very helpful and kind staff. We have booked an appointment quickly and we could see the flat on that day....
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“Top Notch...”

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Feb 06,2020
Minithumbup
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Ryan
By: 'Sandy'
Feb 06,2020
1 people found
this helpful
Top Notch Property Management Team - Andrew & Lorraine helped me through a difficult tenancy - nothing was too much trouble. After the tenant left Andrew coordinated over the Xmas period the refurbishment and disposal of rubbish left behind so we could market the property at ...
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“Fantastic service...”

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Sep 26,2018
Minithumbup
By: 'EGL8'
Sep 26,2018
1 people found
this helpful
Fantastic sales team who provided brilliant customer service. I was on the market with a local agent who didn't sell it, moved over to leaders, who offered a fresh honest approach and it worked, sold for asking price within 2 weeks. Danny was really great at ...
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“Very proactive service...”

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Aug 21,2018
Minithumbup
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Andrew
By: 'STG'
Aug 21,2018
1 people found
this helpful
I have all my rentals managed with this agent and I have to say I am delighted with the service they offer me. Andrew is my property manager and his experience in property is excellent, he has genuine empathy with the landlord while doing his ...
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Comment on agent fees
Fees are very competitive.
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“Very pleasant and efficient, certainly know their market and i ......”

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Nov 17,2017
Minithumbup
By: 'Braybrooke'
Nov 17,2017
1 people found
this helpful
Very pleasant and efficient, certainly know their market and i think it makes a big difference that they specialise on just property letting. Thank you Sophie you have been lovely to deal with....
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Comment on agent fees
very good
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“Outstanding letting agents been tenants for nearly 3 years without problems ......”

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May 10,2017
Minithumbup
By: 'Robert'
May 10,2017
1 people found
this helpful
Outstanding letting agents been tenants for nearly 3 years without problems repairs carried out quickly and to a very high standard. Highly recommended...
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“My house purchase was made so stress free with the ......”

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May 10,2017
Minithumbup
By: 'P'
May 10,2017
1 people found
this helpful
My house purchase was made so stress free with the guidance of the staff at Leaders. They were so professional and kept in regular contact with me throughout the purchase. I would have no hesitation in recommending them....
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Comment on agent fees
Agents fees were slightly lower compared to other agents in Ipswich.
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“Our experience with this agent and the landlord of the ......”

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Apr 03,2017
Minithumbdown
By: 'Incredulous'
Apr 03,2017
6 people found
this helpful
Our experience with this agent and the landlord of the property can only be described as Dickensian. The entire period of our tenancy was miserable. I WOULD NEVER RECOMMEND THIS COMPANY....
read full review
Comment on agent fees
I have no idea what good service I paid for.
Feature review Comments (0) Report abuse Print review
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“Will be moving my business from you asap, Monika's behaviour ......”

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Dec 09,2016
Minithumbdown
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Monika
By: 'Never'
Dec 09,2016
8 people found
this helpful
Will be moving my business from you asap, Monika's behaviour and attitude were most unprofessional and shocking to say the least !...
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“When its about rent/backgroundcheck/finalising the property /paying of ......”

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Nov 11,2016
Minithumbdown
By: 'Naman'
Nov 11,2016
7 people found
this helpful
When its about rent/backgroundcheck/finalising the property /paying of bills/ they know how to contact you through emails/mails/letters/text messages. But when you have issues, they forget all means of communication and rely on just calling for which you should always be ...
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Comment on agent fees
Bad- High fees and misleading
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“Worst agents about very rude in person and on the ......”

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Aug 23,2016
Minithumbdown
By: 'Ipswich'
Aug 23,2016
9 people found
this helpful
Worst agents about very rude in person and on the phone. Failed to get repairs done in the 7 years of renting the same house and after saying they would help find us a new place we did not get any help at all. I would ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Leaders, Ipswich IP1 1SL



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