0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 30,2017
Mar 30,2017
3
people found
this helpful
this helpful
Poor management, incorrect fees and dishonest practice. RUN RUN RUN.
Unprofessional and emotional behaviour caused by staff laziness. They completely destroyed a tenancy and I ended up doing everything myself.
Unprofessional and emotional behaviour caused by staff laziness. They completely destroyed a tenancy and I ended up doing everything myself.
Comment on agent fees
Terrible
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Feb 17, 2020
You are so right Bob! I had exactly the same experience. Their employee turnover rate is very high. They are bullies, very dishonest and they play with agreements and watch out they make fake statements! I couldn’t agree with you more. Don’t use them! Feb 27, 2019
Dear Bob, we are very sorry to hear that you had a bad experience with us. Thank you for bringing it to our attention. We would like to investigate your feedback further. Please could you contact us at [email protected] or call us at 020 7221 2277. Thank you. Feb 21, 2019
Worst agency ever, dishonest, high employee turnover rate, bad for landlords and tenants - terrible services, playing with agreements, making fake statements, really bad people and bad practices.
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Latest Reviews
4th Jun 2021
reviewed by 'Harriet Barber'
8th Mar 2021
reviewed by 'Anna'
Opening Hours
Address
Mountgrange Heritage
27 Kensington Park Road
Notting Hill,London
Greater London
W11 2EU
020 7221 2277
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,600 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- W11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jun 04,2021
Jun 04,2021
2
people found
this helpful
this helpful
Do not rent with Mountgrange no matter how nice you think the property is. In a decade of renting in London I’ve never experienced such awful service as a tenant.
The managing agents treated the smallest requests (eg broken bathroom fan/broken door bell/...
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Mar 08,2021
Mar 08,2021
2
people found
this helpful
this helpful
I rented a flat at 39B Pembridge Villas, London, W11 3EP.
I had to move out of the property due to the vibrations from the transport passing by at night. I noticed the shaking during my first night there and emailed the agency straight away. ...
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Mar 30,2017
Mar 30,2017
3
people found
this helpful
this helpful
Poor management, incorrect fees and dishonest practice. RUN RUN RUN.
Unprofessional and emotional behaviour caused by staff laziness. They completely destroyed a tenancy and I ended up doing everything myself....
read full review
read full review
Comment on agent fees
Terrible
Was this helpful?
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Feb 17, 2020
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(3)
You are so right Bob! I had exactly the same experience. Their employee turnover rate is very high. They are bullies, very dishonest and they play with agreements and watch out they make fake statements! I couldn’t agree with you more. Don’t use them! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:50 PM 10/05/2016 by Kelly Harrison
