“We viewed a property on Saturday 11th March the lady ......”
1 Star Review
Mar 20,2017
By:
'Anna'
Mar 20,2017
Branch: Leicester, Park House 37 Clarence Street
Services: Lettings (Prospective customer)
Rent PCM: £700
Would you recommend?: No
Postcode: LE19
Branch: Leicester, Park House 37 Clarence Street
Lettings (Prospective customer)
Rent PCM: £700
Postcode: LE19
2
people found
this helpful
We viewed a property on Saturday 11th March the lady was lovely who showed us around we loved the property and went to branch to show our I'd
On the Monday I had to phone the branch regarding the deposit and was told they'd been busy
I then paid the deposit
On the Tuesday I got answer machine message saying we wasn't accepted as credit file wasn't good enough within five mins the property was back up for rent yet my husband had called the office to say we could have a guarantor which was his boss
We got told he would ring landlady
We was then told she would speak to her husband
We assumed that night being Tuesday
Wednesday no news
Myself and my husband had tried to ring and email no response
Same again Thursday
Same again Friday then we get email saying landlady husband not back from business trip till Friday
Saturday we rang no answer
Saturday we emailed
5-30 we get email saying landlady won't except us
It's taking 5 days and felt totally let down no help at all
Comment on agent fees
A total disgrace happy to take fees
2
people found
this helpful
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I viewed a property in October, offered to cover fees and deposit.
They wasted my time and gave the property to someone else without an explanation.
Unprofessional attitude from staff, very poor communication during each enquiry.
Estate agent is dodgy!