Northfield, Birmingham, B31
5/5, 43 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Robert Oulsnam & Company - Click to Visit Our Website

“What can I say ... Great service throughout , communicative at all ......”

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Mar 14,2017
Minithumbup
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Alison
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Natalie
By: 'Ash'
Mar 14,2017
0 people found
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What can I say ... Great service throughout , communicative at all stages and very pro active in dealing with the chain , other agents and solicitors.

I would have no hesitation in using their services in the future and would definitely recommend to friends & family who are looking to buy or sell.

FANTASTIC thank you Alison and Natalie
Comment on agent fees
fair
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Latest Reviews

View all Reviews 43
5th Oct 2019
reviewed by 'Linda'
“Fantastic estate agents! Those who say “ easte agents don’t do anything” . Couldn’t be more wrong. Great service, communication, ......”
20th Sep 2019
reviewed by 'Judi'
“As an Executor of an estate, I found the staff very helpful and professional and willing to go the extra ......”
19th Aug 2019
reviewed by 'John'
“After a very long legal process, and with considerable trepidation, I was able finally to put my late sister's house ......”
5th Apr 2019
reviewed by 'Mr'
“Natalie and the team @ the northfield branch were very professional, informative and proactive a pleasure to work with.Robert oulsnam, ......”
14th Mar 2019
reviewed by 'Debbie'
“By far the best estate agent I have ever used. Emma Tinkler was very efficient, passing on information and promptly ......”
19th Feb 2019
reviewed by 'David'
“The service that Gary and the company provided was outstanding. They kept us informed of everything along the way to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Robert Oulsnam & Company
51 Church Road
Northfield,Birmingham
West Midlands
B31 2LB
0121 477 9977

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £95,000 £425,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 32 0 9 1 0 0
Areas covered
  • B31
  • B30
  • B29
  • B38
  • B32
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Robert Oulsnam & Company Image 1
(SALES) Barnt Green, B45
Bournville, B30
Bromsgrove, B61
Droitwich, WR9
Hagley Road, B66
Kings Heath, B14
Lettings Barnt Green, B45
Moseley, B13

“As an Executor...”

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Sep 20,2019
Minithumbup
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Natalie
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Alison
By: 'Judi'
Sep 20,2019
0 people found
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As an Executor of an estate, I found the staff very helpful and professional and willing to go the extra mile to ensure the sale was completed as smoothly as possible...
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“Amazing Service and Worth Every Penny...”

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Jan 26,2019
Minithumbup
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Alison
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Natalie
By: 'Sarah'
Jan 26,2019
0 people found
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We had a tricky house sale and purchase but Alison made it all as pain free as possible. Without her help, patience, knowledge and expertise we would not be in our dream home now. Would 100% recommend them to anyone in the area...
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Comment on agent fees
Great for the amount of work they do
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“Service of Excellence...”

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Sep 30,2018
Minithumbup
By: 'Renee'
Sep 30,2018
0 people found
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From the first meeting with Luke I felt I was his number one priority which in my mind is the most important aspect of the selling process. Our stressful journey began...or so I thought. Throughout the process my stress levels where ZERO. Not sure ...
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Comment on agent fees
when comparing the market with regards to fees, Robert Oulsnam was not as cheap as the online companies, but then you get what you pay for and when taking every thing into account I was more than happy with their fees. On line companies give you the rock bottom fee and then if you want this its extra, want that its extra and NO face to face contact through out. If you don't mind phoning a call centre or correspondence through email and waiting in anticipation then use them. Me I'm so glad I didn't and sold my house in 2 days of viewing!!!
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“Sales Team...”

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Aug 26,2018
Minithumbup
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Alison
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Natalie
By: 'D.Pye'
Aug 26,2018
0 people found
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All the staff involved with selling my mothers house made the process simple and efficient. They kept me informed on a regular basis and everything went to plan. Could not ask for more....
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Comment on agent fees
Acceptable.
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“Sale of house...”

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Jun 08,2018
Minithumbup
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Alison
By: 'Beverley'
Jun 08,2018
0 people found
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I cannot thank this company enough for ensuring a prompt, efficient sale of my mother's property within a week of advertising. Professional brochure prepared and weekly updates on the progress of the sale after conducting viewings and all without my having to be involved....
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Comment on agent fees
As expected
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“good experiece using robert oulsman, strongly recommend...”

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Apr 25,2018
Minithumbup
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Alison
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Ian
By: 'Yong'
Apr 25,2018
0 people found
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I sold my property using Robert Oulsnam as the sole agent, although their fee is a bit higher than other estate agencies, they do provide excellent service, and are very responsible from beginning to end. Both Alison and Ian are very experienced professionals and are ...
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Comment on agent fees
The fees are not the cheapest, but good for their outstanding service and reputation.
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“Professional sales process...”

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Apr 24,2018
Minithumbup
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Natalie
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Alison
By: 'Francesca'
Apr 24,2018
0 people found
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We received a first class service from Natalie Richards and her colleagues in the Northfield office. Our home sale was always well supported by regular and meaningful contact and always on a timely basis. We were fully informed of every step of the viewings and ...
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Comment on agent fees
The fees were very acceptable and within the fair market range for a property of our type and complexity. However, based on previous experience with other Estate Agents over many property sale/purchase transactions the fees from Robert Oulsnam and Company represented excellent value taking full account of the levels of service and professional support that we received throughout our dealings with Natalie and her colleagues.
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“I used Oulsnam Northfield branch to sell my house in ......”

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Feb 17,2018
Minithumbup
By: 'Anita'
Feb 17,2018
0 people found
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I used Oulsnam Northfield branch to sell my house in West Heath on the strength of their excellent local reputation. I was not disappointed. I had valuations from two other local agents but it was clear even at that point that Oulsnam were winners. From ...
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Comment on agent fees
Competitive rates and excellent value for money.
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“My first conversation with Luke was to book a viewing.......”

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Oct 28,2017
Minithumbup
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Ian
By: 'Kim'
Oct 28,2017
0 people found
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My first conversation with Luke was to book a viewing. He was very accommodating to everyones availability. He then followed up with a call to find out my thoughts about the property. Then our journey together started with the process of buying what has now ...
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“The customer care that l received from Gary Kendall was 110%. ......”

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Oct 27,2017
Minithumbup
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Ann
By: 'Sue'
Oct 27,2017
0 people found
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The customer care that l received from Gary Kendall was 110%. Gary contacted me every week to keep me informed of how the sale of my Parents house was progressing and he never failed to ask how l was doing. Going so far as to ring ...
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Comment on agent fees
I found the fees good and reasonable
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“This was a very stressful time, and without the support ......”

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Oct 23,2017
Minithumbup
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Ann
By: 'Leighton'
Oct 23,2017
0 people found
this helpful
This was a very stressful time, and without the support we received from Ann and Gary in dealing with Barrett homes I do not think we could have coped. The regular phone calls of reassurance to us and getting Barrett's to understand the unrealistic timescale ...
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Comment on agent fees
Very good and well worth it for the service provided.
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“Knew who she was selling to-old couple.Allaspects of house ......”

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Oct 12,2017
Minithumbup
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Sue
By: 'Mrs'
Oct 12,2017
0 people found
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Knew who she was selling to-old couple.Allaspects of house relayed to us and sellers reason for selling.Told us about area-gps shops etc.we new to area.Even knew where local Quaker Meeting House is.Well informed'.Purchased on the spot...
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Comment on agent fees
no problem just right
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“Through the difficultly that is finding the right property, Luke ......”

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Oct 05,2017
Minithumbup
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Ann
By: 'Alex'
Oct 05,2017
0 people found
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Through the difficultly that is finding the right property, Luke was absolutely fantastic. He is incredibly patient, even after viewing several properties with him, with no request too small. His communication is spot on, and always keeps you up to date. Once our offer was ...
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Comment on agent fees
No fees as we were buying through this agent.
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“we have used Robert Oulsham in the past and have ......”

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Sep 06,2017
Minithumbup
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Ann
By: 'michael'
Sep 06,2017
0 people found
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we have used Robert Oulsham in the past and have found the staff who handled our recent house sale first class and by this i mean keeping us up to date each step of the way from viewings and giving us a full feed back ...
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Comment on agent fees
fair price
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“We were recommended to use Robert Oulsnam Northfield Branch and ......”

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Aug 30,2017
Minithumbup
By: 'Fran'
Aug 30,2017
0 people found
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We were recommended to use Robert Oulsnam Northfield Branch and found the whole team to be the ultimate professionals. Big shout out to Natalie and Alison who went the extra mile to ensure our sale went as smoothly as possible. They became our 'voice of ...
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“We found our property while visiting family in birmingham and ......”

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Aug 20,2017
Minithumbup
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Alison
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Ann
By: 'Jacqueline'
Aug 20,2017
0 people found
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We found our property while visiting family in birmingham and managed a viewing the day before we were due to travel back home to cleeveys . We were very happy with the quick response in arranging the viewing and with all the contact we recieved . We ...
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“Our Bournville Village Trust house was very efficiently marketed. We ......”

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Aug 19,2017
Minithumbup
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Alison
By: 'Satified'
Aug 19,2017
0 people found
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Our Bournville Village Trust house was very efficiently marketed. We had two immediate viewings and the property was sold within a week. Alison was very professional and reassuring throughout, keeping us up to date with developments, liaising with our buyer and the solicitors. The sale ...
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Comment on agent fees
The fees were explained fully at our first meeting and we were satisfied with the arrangement.
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“We saw the property online and were able to organise ......”

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Aug 11,2017
Minithumbup
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Ann
By: 'Rich'
Aug 11,2017
0 people found
this helpful
We saw the property online and were able to organise a viewing quickly. At the viewing, Ann was helpful and knowledgeable about the property, the vendor's position and the local area even though the house had only been on the market for a few days. ...
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Comment on agent fees
N/A
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“They were swift and efficient in organising viewings at my ......”

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Aug 11,2017
Minithumbup
By: 'Millie'
Aug 11,2017
0 people found
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They were swift and efficient in organising viewings at my convenience, they supported by request to provide a second viewing and dealt with the offer process efficiently. They were active in moving the chain forward during the sale process and gained a resolution in agreeing ...
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Comment on agent fees
I was the purchaser of the property but felt they offered a better service than the agent I has used for my sale.
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“Charlotte gave me excellent customer service and looked after me ......”

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Aug 11,2017
Minithumbup
By: 'Gary'
Aug 11,2017
0 people found
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Charlotte gave me excellent customer service and looked after me from start to finish during the selling and conveyancing process. I felt I was being treated with respect and like a human being instead of just a business sale. I would highly recommend Oulsnams as ...
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Comment on agent fees
Excellent
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“At a difficult time, we had to sell my mothers ......”

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Jun 10,2017
Minithumbup
By: 'Heath'
Jun 10,2017
0 people found
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At a difficult time, we had to sell my mothers property, we found Oulsnams to be supportive, professional and efficient at all stages of the procedure, also an aspect we found helpful was the weekly updates from Gary Kendall, and Luke Martin, who was always ...
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Comment on agent fees
good
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“Alison has a really great team who looked after the ......”

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Jun 09,2017
Minithumbup
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Alison
By: 'Shroppie'
Jun 09,2017
0 people found
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Alison has a really great team who looked after the sale of our late father's house. We all lived quite a distance away from the property and Alison's team did all the potential buyer viewings and made sure that the property was free from any ...
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Comment on agent fees
Fair and reasonable
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“We were extremely pleased with the service we received from ......”

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May 30,2017
Minithumbup
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Natalie
By: 'Lauren'
May 30,2017
0 people found
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We were extremely pleased with the service we received from oulsnams Northfield branch when buying our house. We liked the house on first viewing but were unsure whether it had the potential to extend which would be necessary for us as our family grows. Natalie ...
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Comment on agent fees
We purchased our house though this branch.
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“We were delighted with the entirety of the service we ......”

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May 29,2017
Minithumbup
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Natalie
By: 'B.'
May 29,2017
0 people found
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We were delighted with the entirety of the service we received from the Northfield office. Natalie Richards dealt with our sale in a thoroughly professional way. On our first meeting it was apparent that she was very knowledgeable and had extensive experience of the property ...
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Comment on agent fees
The fees were very reasonable for the service provided. We were selling a house that was valued in the £550k plus bracket. In negotiating a fee for the sale - Ian Williams displayed a good degree of fairness and commercial awareness, which was mutually beneficial.
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“Very pleased with the service provided by this office. The ......”

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May 29,2017
Minithumbup
By: 'Reggie'
May 29,2017
1 people found
this helpful
Very pleased with the service provided by this office. The staff were extremely pleasant and helpful. Their local knowledge was very useful in securing a good sale price. As we did not live in the area viewings were organised and carried out by the agents ...
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Comment on agent fees
Worth the money spent.
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“i found the service received from Roberts Oulsnams, Northfield Branch ......”

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May 25,2017
Minithumbup
By: 'Ms.'
May 25,2017
0 people found
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i found the service received from Roberts Oulsnams, Northfield Branch impeccable from start to finish with selling my bungalow. Luke was very inventive positive, polite and very much on the ball. Gary rang myself once a week with an update and my requests by both ...
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Comment on agent fees
Reasonable but well worth the service I recieved
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“Gary and team were very helpful to me when selling ......”

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May 25,2017
Minithumbup
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Ann
By: 'Jay'
May 25,2017
0 people found
this helpful
Gary and team were very helpful to me when selling my house. I know that they were not the cheapest out there but I am glad I choose them to take care of everything for me. Every week without fail Gary would contact me giving ...
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Comment on agent fees
Worth every penny
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“What can I say ... Great service throughout , communicative at all ......”

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Mar 14,2017
Minithumbup
Staff profile picture
Alison
Staff profile picture
Natalie
By: 'Ash'
Mar 14,2017
0 people found
this helpful
What can I say ... Great service throughout , communicative at all stages and very pro active in dealing with the chain , other agents and solicitors. I would have no hesitation in using their services in the future and would definitely recommend to friends & family who are ...
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Comment on agent fees
fair
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“Exceptionally helpful throughout a rather complicated process when I approached ......”

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Feb 20,2017
Minithumbup
By: 'Chris'
Feb 20,2017
0 people found
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Exceptionally helpful throughout a rather complicated process when I approached this branch with a view to selling a deceased relative property.Gary Kendall was my main contact and found him exceptionally helpful and supportive and kept me informed weekly with updated bulletins.A!So I ...
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Comment on agent fees
In view of a rather complicated sale I think the fees. Charges were very reasonable
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“Friendly advice and professionalism.I found that from start to ......”

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Dec 23,2016
Minithumbup
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Ann
By: 'TESTER'
Dec 23,2016
0 people found
this helpful
Friendly advice and professionalism. I found that from start to finish we were kept up to date regularly on all matters of the sale, the sale felt more like a friend conducting the sale/rather than a business transaction, and it all came down to ...
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Comment on agent fees
GOOD
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Staff picture Alison
(13)
Staff picture Ann
(11)
Staff picture Natalie
(9)
Staff picture Ian
(2)
Staff picture Sue
(1)
Staff picture Jessica
(1)
Staff picture Jacqui
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email [email protected]
Last updated at 9:26 AM 18/11/2019 by allAgents

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Branch - Northfield, Birmingham, B31

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