5 Star Review
Mar 01,2021
By:
'Balazs'
Mar 01,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Tenant)
Postcode: TW10
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Positive experience, good costumer service. They are helpful from the beginning to the last check out. I can recommend this agency....
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“Have been with Carter Jonas for four years . ......”
5 Star Review
Sep 30,2020
By:
'elena'
Sep 30,2020
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: TW10
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Have been with Carter Jonas for four years . When it came to
finding the new Tenants this time everything was done very quickly and efficiently. Would recommend them to friends who will want to rent their properties out.
Staff is always very nice and when ...
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“Pauline and Michelle have been outstanding th......”
5 Star Review
Sep 04,2020
By:
'Panayot'
Sep 04,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Tenant)
Postcode: TW10
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Pauline and Michelle have been outstanding throughout the process of renting an apartment, including showing us the properties, communicating with the landlord and negotiating the conditions on our behalf. We would not hesitate to use Carter Jonas again....
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“Pauline and her team have been outstanding th......”
5 Star Review
Aug 18,2020
By:
'Paul'
Aug 18,2020
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: SW13
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Pauline and her team have been outstanding through out my tenancy. I would not hesitate to use Carter Jonas again or recommend them....
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“Lovely and helpful experience. Very communic......”
5 Star Review
Feb 07,2020
By:
'Jonathan'
Feb 07,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Postcode: SW13
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Lovely and helpful experience. Very communicative and got me settled in in no time. The letting process was very fast and efficient....
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“Carter Jonas have managed the letting of my house.....”
5 Star Review
Oct 28,2019
By:
'David'
Oct 28,2019
Services: Lettings (as a Landlord)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: KT2
Lettings (as a Landlord)
Rent PCM: £2100
Postcode: KT2
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Carter Jonas have managed the letting of my house continuously since 2012. the service I have received during this time has been of an excellent standard, with any maintenance issues always being dealt with very promptly and comprehensive "property condition" reports being provided regularly....
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5 Star Review
Oct 02,2019
By:
'Jenny'
Oct 02,2019
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: TW10
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I am now selling my maisonette in Ham, Richmond after 10 years or so of letting through Carter Jonas. I have had a very good service from them over this time and would not hesitate to recommend them to others. The staff are all extremely friendly ...
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“I have recently rented out my flat through Ca......”
5 Star Review
Aug 06,2019
By:
'Helen'
Aug 06,2019
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: TW10
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I have recently rented out my flat through Carter Jonas. The process went smoothly and I am very happy with their service. They were all professional and friendly. I have no hesitation in recommending them....
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“Excellent friendly service...”
5 Star Review
Jun 02,2019
By:
'Susan'
Jun 02,2019
Services: Lettings (as a Tenant)
Rent PCM: £1495
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Tenant)
Rent PCM: £1495
Postcode: TW10
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From my very first interaction with the team to having now been a tenant at the property they manage for almost a year the service I have had has been faultless. Whether a general query or a genuine emergency they've been fantastic. Prompt, friendly and ...
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5 Star Review
May 28,2019
By:
'Tim'
May 28,2019
Services: They manage our estate
Would you recommend?: Yes
Postcode: SW13
They manage our estate
Postcode: SW13
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A pleasure to write a review as I find Dealing with some agents a pain but with Maria at Carta Jonas makes she has a sensible head on her and always happy to help, she's quick to respond to tenants requests thank you Maria for ...
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Comment on agent fees
Good
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5 Star Review
May 13,2019
By:
'David'
May 13,2019
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: SW13
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Sadly I have to move flat and the new flat is with another agent as the landlord is moving back in.
Thanks so much Carter Jonas, in particular Maria, for all your help over the past 10 years.
Maria has made sure my life as a ...
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Comment on agent fees
Good
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5 Star Review
Mar 04,2019
By:
'Marc'
Mar 04,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Postcode: SW13
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I am once again very grateful to Pauline and Charlotte at Carte Jonas for guiding me through my latest move. This is the second time they have done so and I whole-heartedly recommend their services. On both occasions they were always patient, responsive and very ...
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Comment on agent fees
Good
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“Any problems get dealt with promptly and efficiently...”
5 Star Review
Jan 17,2019
By:
'P'
Jan 17,2019
Services: Lettings (as a Tenant)
Rent PCM: £2230
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Rent PCM: £2230
Postcode: SW13
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I have rented through this agent several times and they have always been friendly and helpful,I would use them again...
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Comment on agent fees
Good
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5 Star Review
Dec 27,2018
By:
'Ham'
Dec 27,2018
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: TW10
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We have used them to manage the letting of our property for several years. Their service is proactive, responsive and reliable. We deal mostly with Pauline Tierney and Debbie Young and both are helfpul and friendly...
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Comment on agent fees
Reasonable
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5 Star Review
Dec 20,2018
By:
'Tim'
Dec 20,2018
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: SW15
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: SW15
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I have had wonderful personal service always - for 25 years!
Very straightforward and get the job done. They find lovely tenants....
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Comment on agent fees
Good
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5 Star Review
Dec 14,2018
By:
'Simon'
Dec 14,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Landlord)
Postcode: SW13
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11 years of excellent service. Very helpful team, and always willing to go out of their way. Would highly recommend...
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5 Star Review
Dec 12,2018
By:
'Jacqueline'
Dec 12,2018
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: TW10
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My property has been looked after this agency for many years now.
The staff members have always been very efficient and extremely helpful....
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Comment on agent fees
Exceptable
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“Great managed letting service...”
5 Star Review
Dec 10,2018
By:
'Laurence'
Dec 10,2018
Services: Lettings (as a Landlord)
Rent PCM: £1245
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Rent PCM: £1245
Postcode: TW10
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I live in Asia, so I needed a full management service for my house in outer London, and Carter Jonas do that perfectly, for a reasonable fee.
Their staff really take care of my property (and the tenant), meaning that I don't need to worry ...
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Comment on agent fees
Good. For a full managed letting service, their fees are average, but their service goes beyond other agents.
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5 Star Review
Dec 07,2018
By:
'Andrew'
Dec 07,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW15
Lettings (as a Landlord)
Postcode: SW15
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I can think of nothing that could possibly be improved upon in the service I have received at the hands of Carter Jonas, Barnes.
The entire staff are always cheerful, interested and efficient in the extreme....
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Comment on agent fees
Absolutely fair
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“Quick to respond and very helpful...”
5 Star Review
Dec 03,2018
By:
'Robert'
Dec 03,2018
Services: They manage our building
Would you recommend?: Yes
Postcode: SW13
They manage our building
Postcode: SW13
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Over the course of our tennancu we've had leaking pipe in our kitchen, a blocked drain under the house and a problem with the oven.
Each time the appropriate workman was organised and the problem solved within 24hrs.
Very easy to deal with, quick and ...
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“Responsive and professional...”
5 Star Review
Nov 22,2018
By:
'Patrick'
Nov 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Postcode: SW13
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I have been renting an apartment for the past three years which is let and managed by Carter Jonas - Barnes. I have found Carter Jonas to be very responsive and professional and am satisfied with the service they provide....
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“Rental of 135 Petersham Road...”
5 Star Review
Nov 22,2018
By:
'Clare'
Nov 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Tenant)
Postcode: TW10
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A positive experience! I was abroad and Pauline was so patient as some of the process was delayed on my part due to a very busy few days, but Pauline gently prodded me to ensure the rental was mine!
Looking forward to moving in!
Thank ...
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Comment on agent fees
As this is my first rental in the U.K. I cannot comment on the fees, apart from to say I am quite happy, and hope that it will be good value for money in terms of support during the rental
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“Rental of 135 Petersham Road...”
5 Star Review
Nov 22,2018
By:
'Clare'
Nov 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Tenant)
Postcode: TW10
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A positive experience! I was abroad and Pauline was so patient as some of the process was delayed on my part due to a very busy few days, but Pauline gently prodded me to ensure the rental was mine!
Looking forward to moving in!
Thank ...
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Comment on agent fees
As this is my first rental in the U.K. I cannot comment on the fees, apart from to say I am quite happy, and hope that it will be good value for money in terms of support during the rental
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5 Star Review
Nov 12,2018
By:
'Andrea'
Nov 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £2300
Would you recommend?: Yes
Postcode: SW15
Lettings (as a Tenant)
Rent PCM: £2300
Postcode: SW15
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I am very happy to have such a great team supporting my rental matters. From the beginning, Debbie and Maria have always been so kind and helpful. Thanks a lot....
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Comment on agent fees
Fair enough.
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“Helpful and attentive...”
5 Star Review
Nov 08,2018
By:
'Erin'
Nov 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT2
Lettings (as a Tenant)
Postcode: KT2
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We've been renting our home with Carter Jonas as our estate managers and I can say that they've been very helpful and attentive from day one. Highly recommended....
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“Great service, always professional...”
5 Star Review
Nov 07,2018
By:
'marc'
Nov 07,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Postcode: SW13
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I have been fortunate to have the team at Carter Jonas on White Hart Lane, Barnes, as my property managers for 2 years now. They have been very professional, prompt and helpful at all times....
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Comment on agent fees
Good
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5 Star Review
Nov 07,2018
By:
'Martina'
Nov 07,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Tenant)
Postcode: TW10
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I am a tenant and I have been in a house managed by Carter Jonas for the last 4 years. I am very happy, they are helpful and dedicated. Friendly and reasonable too. Thank you...
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“Professional and friendly...”
5 Star Review
Nov 06,2018
By:
'Jan'
Nov 06,2018
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: SW13
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Our experince of Carter Jonas in Barnes, and Maria, is that they are professional and friendly. If we need to contact the office we always have had a quick response. We don´t have any bad things or negative things to say, just the opposite. ...
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Comment on agent fees
We might concern them as reasonable.
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5 Star Review
Nov 02,2018
By:
'Therese'
Nov 02,2018
Services: Lettings (as a Tenant)
Rent PCM: £1285
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Rent PCM: £1285
Postcode: SW13
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I have engaged closely with Maria and Aileen throughout my tenancy agreement and cannot fault their support and professionalism. Would highly recommend Carter Jonas in Barnes from a tenant perspective and I imagine landlords receive just as good a service....
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Comment on agent fees
Fees are average for the area I believe.
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“Very helpful and professional...”
5 Star Review
Nov 02,2018
By:
'Katerina'
Nov 02,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
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We only have the best to say about Carter Jonas. Having rented apartments with previous agencies before, both my husband and I have been extremely satisfied with the professionalism of the staff in Carter Jonas; Maria and Pauline have been extremely helpful to us and ...
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