0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 03,2017
Mar 03,2017
3
people found
this helpful
this helpful
The worst service ever received !! Some me and my partner moved into a new home on New Year's Eve 2016 we have had nothing but trouble, the estate agent while viewing the home must of forgotten that the back and front doors were unsafe as they never mentioned any problems with them and in the inventory it states both doors are in "good" condition yet the front door wouldn't close without a slamming action and the back Door would not even stay closed unless it was locked as all the guts had been ripped out of it. We reported these issues to - the repair line and a guy called Rory a lady named Pamela bourne (who accused me of abusing her) we also informed Catherine at peter Alan Merthyr Tydfil and also informed them that the windows were very drafty, there was no attic insulation and during winter we were living in -0 temperatures, we waited 3 weeks for the landlady to sign for attic insulation even tho the evaluation was "FREE", the bathroom floor is completely unsafe all over and was reported at the start of January yet still not complete, and the fact that we felt this property was Mis-represented to us which is being completely ignored by peter Alan staff, we also informed peter Alan that the landlady in question is in breech of our rights and that we feel we are being harassed and bullied by both the landlady and peter Alan only for that to still be ignored and the law says if your landlord is ignoring repairs then that amounts to "harassment" tho the staff at Merthyr office and the landlady don't seem to realise what the law says and they constantly undermine what's written in legislation !!
My advice is simple -- stay away from these clowns as all at Merthyr branch are 2 faced lying bullies who discriminate against its tenants so they can get their money from the landlords, I have observed with my own eyes the damage this branch has done and it should be liquidated for the barbaric ways used against tenants to protect the landlords.... and I have named people in this review because the boxes above say that peter or Catherine don't exists at this branch eveb tho they do !!
My advice is simple -- stay away from these clowns as all at Merthyr branch are 2 faced lying bullies who discriminate against its tenants so they can get their money from the landlords, I have observed with my own eyes the damage this branch has done and it should be liquidated for the barbaric ways used against tenants to protect the landlords.... and I have named people in this review because the boxes above say that peter or Catherine don't exists at this branch eveb tho they do !!
Comment on agent fees
Very very bad
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Latest Reviews
3rd Mar 2017
reviewed by 'Whodareswins'
3rd Dec 2016
reviewed by 'Mr'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £400 | £400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
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Mar 03,2017
Mar 03,2017
3
people found
this helpful
this helpful
The worst service ever received !! Some me and my partner moved into a new home on New Year's Eve 2016 we have had nothing but trouble, the estate agent while viewing the home must of forgotten that the back and front doors were unsafe as they ...
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read full review
Comment on agent fees
Very very bad
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Yes
Dec 03,2016
Dec 03,2016
5
people found
this helpful
this helpful
The worst estate agent I have ever used to sell a house.
It was a catalogue of cock ups from start to finish. Merthyr branch placed it with PA Black in Cowbridge as it was classed as a premium property. Neither branch knew what each ...
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Comment on agent fees
Very bad
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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