100% sales valuation accuracy
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60% lettings fee satisfaction
Apr 17,2012
Apr 17,2012
7
people found
this helpful
this helpful
Brief Detail as Below.
I am first time property buyer and the property I was buying through
Connells Estate Agent in Slough. I started my paperwork on 28Feb12. At
the time of starting paperwork they advised me to do your paper as
early as possible, which I did. Connells (Ms Nadzada Gulmac) charge me
extra fee to process my Mortgage even I could get my mortgage done
myself but I was forced to process with Connells only, even they
mention they got the same offer from some other person too, but
because the person not processing mortgage with us, we do not want
sell this property to him, and were blackmailed me too for the same.
Total Amount Charged by Connells GBP 842.42.
My mortgage done on 23Mar12 by the bank.
I hired my Solicitors on 02Mar12 to start my paperwork and checks about the property. It cost me £1140.
My paperwork finished by my Solicitors on 11Apr12. I signed Property
Exchange Contract and gave the Advance payment Cheque on 12Apr12.
All was done from my end on 12Apr12.
During all this paper work I have asked many times Connells
regarding the property missing information, but all the time they were fail to give me those information
even I emailed them. This was the service I was getting all the way in
this period.
---------- Forwarded message ----------
From: S M
Date: Wed, 11 Apr 2012 17:51:19 +010
To: [email protected]
Dear Harry,
Ragarding above property i was requested you few of details.
1- Service Charges?.
2- Single glaze Windows will be allowed to convert into Double glaze?.
3- Outstanding bills will be cleared by the seller?.
4- Building Insurance will be paid by Landlord?.
5- Flat Electric Clearance Certificate?.
Could you please forward me above detail.
***Till today I did not get reply of above Questions by the Connells***.
Now on 16Apr12. Connells they are calling me to inform me, they got a
higher offer and you have to increase your offer or we have to sell
next party.
Now I want at least bring this information to all of the relevant
Government department what are The Estate Agents polices. Watchdog
Department should investigate with the Estate agents how they are robbing
people.
1st of all if they do not have information about the property, why the
sell them, they are trying to Robe the innocent people and with one
property they make commissions of 10 time and blackmail people.
It was very hard to earn all of the above money and they got for
nothing and left me empty handed. Now at least I cannot think to buy a
property for more two years.
I am first time property buyer and the property I was buying through
Connells Estate Agent in Slough. I started my paperwork on 28Feb12. At
the time of starting paperwork they advised me to do your paper as
early as possible, which I did. Connells (Ms Nadzada Gulmac) charge me
extra fee to process my Mortgage even I could get my mortgage done
myself but I was forced to process with Connells only, even they
mention they got the same offer from some other person too, but
because the person not processing mortgage with us, we do not want
sell this property to him, and were blackmailed me too for the same.
Total Amount Charged by Connells GBP 842.42.
My mortgage done on 23Mar12 by the bank.
I hired my Solicitors on 02Mar12 to start my paperwork and checks about the property. It cost me £1140.
My paperwork finished by my Solicitors on 11Apr12. I signed Property
Exchange Contract and gave the Advance payment Cheque on 12Apr12.
All was done from my end on 12Apr12.
During all this paper work I have asked many times Connells
regarding the property missing information, but all the time they were fail to give me those information
even I emailed them. This was the service I was getting all the way in
this period.
---------- Forwarded message ----------
From: S M
Date: Wed, 11 Apr 2012 17:51:19 +010
To: [email protected]
Dear Harry,
Ragarding above property i was requested you few of details.
1- Service Charges?.
2- Single glaze Windows will be allowed to convert into Double glaze?.
3- Outstanding bills will be cleared by the seller?.
4- Building Insurance will be paid by Landlord?.
5- Flat Electric Clearance Certificate?.
Could you please forward me above detail.
***Till today I did not get reply of above Questions by the Connells***.
Now on 16Apr12. Connells they are calling me to inform me, they got a
higher offer and you have to increase your offer or we have to sell
next party.
Now I want at least bring this information to all of the relevant
Government department what are The Estate Agents polices. Watchdog
Department should investigate with the Estate agents how they are robbing
people.
1st of all if they do not have information about the property, why the
sell them, they are trying to Robe the innocent people and with one
property they make commissions of 10 time and blackmail people.
It was very hard to earn all of the above money and they got for
nothing and left me empty handed. Now at least I cannot think to buy a
property for more two years.
What agent could do to change your mind?
1- Get me the Property or 2-Refund all of expenses (Agent/Solicitors Fee)Attached Filesnbsp;
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Latest Reviews
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £150,000 | £256,000 |
| Lettings | 100% | 60% | £750 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 1 | 4 | 0 | 3 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 05,2021
May 05,2021
0
people found
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this helpful
Amarit was very helpful. We previously went with another estate agents and got messed about. Amarit understood and got us moved in very smoothly with no false promises and kept us up to date with everything. Very happy with overall experience....
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Mar 04,2019
Mar 04,2019
0
people found
this helpful
this helpful
Anthony was helpful and professional and gave good service when required without being to intrusive.He succeeded when the market was less than easy....
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Comment on agent fees
Agreed
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Yes
Feb 08,2019
Feb 08,2019
0
people found
this helpful
this helpful
I had the pleasure of dealing with Beth when I recently let one of my properties. Beth made the whole process hassle free, and kept me informed at all stages of the process.
I would definitely recommend Beth to friends, and will not hesitate to ...
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Comment on agent fees
Fee was what was expected for the job.
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Yes
Oct 10,2018
Oct 10,2018
0
people found
this helpful
this helpful
Met Beth for a viewing and since then we had excellent communication, quick response to my enquiries. Beth created a friendly, helpful and understanding environment for me making me feel safe by her experience....
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Comment on agent fees
Reasonable
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Yes
Jan 05,2018
Jan 05,2018
0
people found
this helpful
this helpful
I sold my property through connells from the start anthony was very helpful always end of the phone when ever i needed to ask questions if not always called me soon as back..im grateful to anthony because sometimes i was stressed and upset he ...
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Comment on agent fees
Its fair because selling or buying is hard work...
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Jan 05,2018
Jan 05,2018
0
people found
this helpful
this helpful
Excellent service from start to finish. Anthony goes against the grain in providing a personal and caring attitude and is a valuable asset to the firm....
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Comment on agent fees
Average.
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Yes
Jan 04,2018
Jan 04,2018
0
people found
this helpful
this helpful
Anthony did a superb job of navigating my purchase and dealing with my solicitors who I will not be using again. Throughout the process Anthony diligently kept my informed and loaded with the vendor....
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Oct 08,2017
Oct 08,2017
0
people found
this helpful
this helpful
A big thanks to Harry and Anthony for our first house purchase.
Good customer service. Very supportive staff. Excellent Team....
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Yes
Sep 08,2017
Sep 08,2017
0
people found
this helpful
this helpful
Excellent service from start to finish. As a FTB unsure of the process, Harry supported me throughout, along with Richard Cleves Mortgage consultant, 10/10...
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Comment on agent fees
N/A
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May 02,2017
May 02,2017
1
people found
this helpful
this helpful
Worse state agent ever in the UK, staffs has no respect to there promise for calling back the clients, the staffs are very inefficient and worse of all is the manager Steven who dose not know any thing about his staffs and he is rubbish ...
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Comment on agent fees
Agent fees dose not correspond to their surface. Dr
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“Absolutely fantastic experience with Harry and Anthony (two extremely professional ......”
May 13,2016
May 13,2016
0
people found
this helpful
this helpful
Absolutely fantastic experience with Harry and Anthony (two extremely professional and courteous gentlemen) from Connells in Slough. My property sold quickly and For far more than I hoped; this company really knows what it is doing.
I had previously read some negative feedback on the ...
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Comment on agent fees
The fees were fixed and clearly discussed during the initial meeting. Excellent value; especially as my property sold for more than the initial asking price.
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Jul 30,2014
Jul 30,2014
2
people found
this helpful
this helpful
I registered with this agent to view properties...they were absolutely hopeless in contacting me with any information. I had to do continuous chase up regardless of my great position in terms of mortgage approval and also cash buyer. The name of the sales person ...
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Jun 30,2014
Jun 30,2014
1
people found
this helpful
this helpful
What a nightmare! We bought the property through the agent, which was a turbulent enough experience, but putting it down to the fact that it was a repossession gave them the benefit of the doubt and used them for managing the property....oh dear....the ...
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What agent could do to change your mind?
Better communication, being honest and showing some respect. To back up legal claims in writing. To have managing personnel in the same city as the properties they manage as opposed to having Chris based in the slough office and then queries being sent to me from some other office.Attached Filesnbsp;
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Apr 17,2012
Apr 17,2012
7
people found
this helpful
this helpful
Brief Detail as Below.
I am first time property buyer and the property I was buying through
Connells Estate Agent in Slough. I started my paperwork on 28Feb12. At
the time of starting paperwork they advised me to do your paper as
early as possible, ...
read full review
read full review
What agent could do to change your mind?
1- Get me the Property or 2-Refund all of expenses (Agent/Solicitors Fee)Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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